HSBC Premier Credit Card
Travel Benefits terms and conditions
LoungeKey™ Airport Lounge Access
Terms and Conditions (“LoungeKey”)
1. You must hold a valid HSBC Premier Credit Card issued by
HSBC Bank plc. No other cards are eligible.
2. Each Primary and Additional HSBC Premier Credit
Cardholder is entitled to access participating LoungeKey
Airport Lounges at the current cost of £15 per person, per
visit (or equivalent overseas value).
3. Visit charges for accompanying guests will be debited to
your HSBC Premier Credit Card. Visits are currently charged
at £15 per person, per visit. (or equivalent overseas value).
4. In order to provide your membership with The LoungeKey
TM
Airport Lounge Program (LoungeKey), we will share
specific information about you with LoungeKey.
5. We may vary these terms, including the lounge visit
charges, or terminate the facility at our discretion at any
time by giving you at least 30 days’ notice. We will do this
by including a message in your monthly statement, by
writing to or emailing you.
6. The cost must be paid using the HSBC Premier Credit Card.
7. Access to the lounges for children and the fees for such
visits varies across the lounges and the LoungeKey
customer is advised to check the individual lounge
description before travelling.
8. Use of LoungeKey is not transferrable and LoungeKey
customers may only use LoungeKey whilst holding a valid
HSBC Premier Credit Card unless notified otherwise. The
LoungeKey program may not be used by any person other
than the eligible LoungeKey customer.
9. Admittance to a participating lounge is conditional upon
presentation of an eligible HSBC Premier Credit Card,
together with a form of personal identification such as a
passport, national identity card or driving licence.
10. In the event that you cancel your HSBC Premier Credit
Card, LoungeKey access will be cancelled from the
effective date of that cancellation.
11. HSBC and LoungeKey will not be liable to you and/or any
third party for compensation or damages once you and/or
any third party have been admitted to a participating lounge
provided by the LoungeKey Airport Lounge Access service.
12. HSBC and LoungeKey will not be liable to you and/or any
third party for compensation or damages of any sort as
a result of a termination of the LoungeKey service which
occurs as a result of
a) the termination of your HSBC Premier Credit Card
agreement; or
b) the termination of the agreement between HSBC and
LoungeKey to provide airport lounge access as an
HSBC Premier customer benefit, in accordance with
these terms.
13. Any lost, stolen or damaged HSBC Premier Credit Cards
must be notified to HSBC Bank plc on the 24 hour
telephone number 03456 007 010 (textphone 03457 125
563) or +44 1792 494 394 (textphone +44 1792 494
394) from abroad. (Address: Card Service Delivery, PO
Box 6001, Coventry CV3 9FP) who shall be responsible
for providing a replacement. HSBC shall not be liable
for any inability of a LoungeKey customer to access any
LoungeKey lounge during any period that any HSBC
Premier Credit Card is being replaced.
14. By participating in the LoungeKey program, the cardholder
consents to any personal data being used in accordance
with the LoungeKey Privacy Policy available at www.
LoungeKey.com or available on written request to
LoungeKey at Cutlers Exchange, 123 Houndsditch, London
EC3A 7BU, UK.
15. By using LoungeKey, each Cardholder agrees to and
accepts the LoungeKey Conditions of Use. The Conditions
of use and additional information can be found online at
www.Loungekey.com/HSBCUKPremier. The LoungeKey
Conditions of Use will prevail over any other terms
and conditions provided to you in relation to the use of
LoungeKey.
16. LoungeKey reserves the right at all times to make any
changes to the Conditions of Use subject to giving
you reasonable notice, via HSBC, as appropriate in the
circumstances.