Using ENERGY STAR Portfolio Manager to Track Energy Use and GHG Reductions | April 2023 | 1
Using ENERGY STAR Portfolio Manager
to Track Energy Use and GHG Reductions
Guidance for the Health Sector
Introduction
On Earth Day 2022, the White House and HHS launched the Health Sector Climate Pledge, a voluntary commitment to climate resilience and
emissions reduction that includes cutting greenhouse gas emissions by 50 percent by 2030 and achieving net zero emissions by 2050. Over
100 organizations representing almost 900 hospitals have joined the Health Sector Climate Pledge, demonstrating a commitment to sustain-
ability that the Inflation Reduction Act and other federal supports will help them pursue. Together with the federal health systems, these
organizations represent over 15% of domestic hospitals.
This document has been created to assist White House-HHS Health Sector Climate Pledge signatories and other interested health organiza-
tions in using the U.S. EPAs free benchmarking tool ENERGY STAR® Portfolio Manager® to track their building-related energy use and green-
house gas (GHG) emissions. While HHS encourages all health sector organizations, including those who have joined the pledge, to track and
share their progress, organizations are not obligated to submit their data to the federal government in association with the pledge initiative.
An Appendix is available to help different health care provider types learn how to designate their facility to be able to use the tool.
Since 1992, ENERGY STAR has helped American families and businesses avoid $500 billion in energy costs and achieve 4 billion metric tons
of GHG reductions.
Table of Contents
Use ENERGY STAR Portfolio Manager to Track GHG Emission Reductions
Be Recognized for Your Success 2
For Leased Office Space 2
Portfolio Manager Quick Start Guide
Creating your Portfolio Manager account 3
Add a Property 4
Enter Energy Data 4
Set a Baseline and Target 5
View Results & Progress 6
Verify Energy Savings and Emissions Performance 6
Track Progress 7
Appendices
Classifying Your Building in ENERGY STAR Portfolio Manager 9
Common Space Types in Healthcare 12
Using ENERGY STAR Portfolio Manager to Track Energy Use and GHG Reductions | April 2023 | 2
Use ENERGY STAR Portfolio Manager to Track Energy Use and GHG Emissions Reductions
Portfolio Manager can help you inventory, track, and reduce the GHG emissions associated with the energy used by the buildings you own
or the space you lease. As you improve the energy efficiency of your property and increasingly use renewable power, progress toward
accomplishing your climate goal will be automatically calculated and tracked within Portfolio Manager using regional emission factors from
EPAs industry-standard eGRID database.
Tracking energy performance first starts with setting a baseline and an emissions reduction goal. The Health Sector Climate Pledge allows
a baseline of no earlier than 2008; whatever baseline you set will require access to historic energy bills from that year to the present.
Be Recognized for Your Success
The most energy efficient buildings in the U.S. earn ENERGY STAR certification from
the EPA. ENERGY STAR certified properties emit 35% less GHGs and use 35% less
energy than similar buildings nationwide.
To be eligible for certification, a building must earn an ENERGY STAR score of 75 or
higher on EPAs 1-100 scale, indicating that it performs better than at least 75 per-
cent of similar buildings nationwide. The score is based on actual energy use and is
calculated within Portfolio Manager.
Health Sector Climate Pledge signatories that own buildings may want to consider
setting a goal to achieve ENERGY STAR certification for all eligible building-types
in their portfolio. Healthcare building types eligible for ENERGY STAR certification
include General Medical and Surgical hospitals, critical access hospitals, children’s
hospitals, medical office buildings, and senior living communities. Eligible non-med-
ical building types include warehouses, offices, hotels, multi-family buildings, and
data centers.
Achieving ENERGY STAR certification can be a cost-effective way to demonstrate reduced GHG emissions and prepare the building for fur-
ther decarbonization through the generation or purchase of renewable power. Certification is also a way to demonstrate that your facility
adheres to the strict standards of the EPA and is verified by an independent third-party.
For Leased Office Space
ENERGY STAR Tenant Space™ is an EPA recognition for sustainability efforts in
your leased office space. Energy efficient office spaces can lead to lower utility
bills and fewer greenhouse gas emissions in our atmosphere. Does your orga-
nization lease office space within a multi-tenant building? Learn the eligibility
requirements, how to reduce GHG emissions in leased office space, and a list of all
locations nationwide that have earned this recognition.
Using ENERGY STAR Portfolio Manager to Track Energy Use and GHG Reductions | April 2023 | 3
Portfolio Manager Quick Start Guide
EPAs ENERGY STAR Portfolio Manager tool helps you measure and track the
energy and greenhouse gas (GHG) emissions of your buildings, all in a secure
no-cost online environment. You can use the results to identify under-per-
forming buildings, set investment priorities, verify efficiency improvements,
and receive EPA recognition for superior energy performance. Follow the
steps in this guide to get started using the new Portfolio Manager to bench-
mark your properties, assess performance, and view results.
What data is required to benchmark your property?
Use the Portfolio Manager Data Collection Worksheet tool to look up the
data needed to benchmark your property in Portfolio Manager. Apply the
building type you chose after reviewing Classifying Your Building in ENERGY
STAR Portfolio Manager in the Appendices of this document. Additionally, you
can create a PDF with this information that you can use as a data collection
worksheet.
STEP
1
Creating your Portfolio Manager account
To get started, log in to Portfolio Manager at www.energystar.gov/portfolio-
manager. Then, follow these instructions to create a property and to enter
property information.
1. Go to www.energystar.gov/buildings/benchmark/portfolio_manager_login
and choose the “Create Account” option.
2. Fill out the Account Information form and provide information about your-
self and your organization. When you’re finished, click Create My Account.
3. Activate account through the link sent to your chosen email. If you do not
see this email, please be sure to check your ‘spam’ folder.
NOTE: Accounts are not fully activated until you log in to the account for the
first time. If you do not log in to the account, the account may not appear in
searches.
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STEP
2
Add a Property
To get started, log in to Portfolio Manager at https://www.energystar.gov/buildings/benchmark/portfolio_manager_login. Then, follow these
instructions to create a property and to enter property information.
1. Click Add a Property on the MyPortfolio tab.
2. Select from the dropdown menu the building type that you chose after reviewing the “Classifying Your Building in ENERGY STAR Port-
folio Manager” in the Appendices of this document. Answer questions about your property and click Get Started!
3. Enter basic property information and select the boxes next to the statements that apply to your property. Then click Continue.
4. Enter Use Details such as Gross Floor Area (GFA), operating hours, and others as shown for each type of use. You can use default or
temporary values at this time and enter more accurate data later. NOTE: Mouse over the Use Detail to see a definition.
5. Click Add Property. When you have successfully added your property, you will see the property’s Summary tab.
If you have additional types of uses on the property, you can add them at any time.
1. Click the property’s Details tab, then select a Property Use Type from the Add Another Type of Use drop-down menu. Click Add.
2. Enter Use Details for the property and then click Save Use.
STEP
3
Enter Energy Data
To receive the most accurate picture of your building’s per-
formance, tell Portfolio Manager how much energy your
building consumes. Follow these steps to enter energy
data for your property.
1. Click on your property from the MyPortfolio tab,
then select the Energy tab.
2. Click Add A Meter.
3. Select the type(s) of energy used and the number of
meters to create and click Get Started!
4. Click on a meter to enter units and first bill date. If
this meter reflects a bulk fuel purchase for an energy meter, select the Enter as Delivery? checkbox.
5. Click the blue arrow next to each meter to expand the section on the Your Meter Entries page. Click Add Another Entry
under the meter and enter data. Check Estimation if you are not including measured data for the entry. You may also choose
to record cost here, too. Once you’re finished adding entries, click Continue.
6. Select the boxes of the meters that total your property’s energy or water use on the Select Meters to Include in Metrics page. Click
Apply Selections.
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STEP
4
Set a Baseline and Target
After inputting the energy and operational data for the property under the Details and Energy tabs, you can now set an energy reduc-
tion target for your individual buildings or leased space, and you’ll see the associated emissions associated with that target to assess
how close you’ll be to your goals.
Click on the Goals tab within the desired property.
Select Baselines or Target.
If you want to set targets for a portfolio of buildings, you can do so at any time.
1. Click on the MyPortfolio tab.
2. Select Set a Portfolio Baseline and/or target.
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STEP
5
View Results & Progress
It is easy for you to see trends and to track improvement for your entire
portfolio of buildings with a variety of standard graphs and reports in Port-
folio Manager, including Emissions Performance. Follow these steps to view
reports about your properties and to assess progress.
Click the Reporting tab to view graphs and reports for a property or
portfolio.
Click on the Charts & Graphs options to instantly see colorful graphs
of how your portfolio or group of properties is performing. You can print
graphs or download the images to incorporate into a presentation or
document.
View the Reports & Templates section to see a list of available standard reports, including Performance Highlights, Energy Perfor-
mance, and GHG Emissions Performance. Select Generate New Report from the Action drop-down menu to create a spreadsheet.
Portfolio Manager allows you to create an Emissions Performance Report. To generate the spreadsheet, you will need the loca-
tion-based greenhouse gas emissions metrics as well as the properties from your account that you would like to see in the spreadsheet.
Emissions are calculated by multiplying your site energy values by emissions factors. For step-by-step instructions on how to create a
custom GHG report in ENERGY STAR Portfolio Manager, click here: https://www.energystar.gov/buildings/tools-and-resources/portfo-
lio-manager-custom-reporting-guide.
STEP
6
Verify Energy Savings and Emissions Performance
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Follow these steps to view your property’s Progress and Goals Report.
1. Click on the Reporting Tab and then select Progress and Goals Report in the ENERGY STAR Performance Documents window.
2. Select the Property (or Properties if benchmarking multiple build-
ings) from the dropdown list.
3. Select the Timeframe for Report(s) (choose ‘baseline year’ for
‘energy’)
4. Click on the Generate and Download Report(s) button.
Progress and Goals Report
To the right is a sample ENERGY STAR Progress and Goals Report, avail-
able through Portfolio Manager.
The sample hospitals baseline year was set to 2019 with a baseline
emission of 17,984 metric tons of carbon dioxide equivalent per year. The
hospitals target was set at an emission level related to an ENERGY STAR
score of 75 - 15,780 metric tons per year.
When the report was run in 2022, the hospital was emitting 15,258 metric
tons per year, a 15.2% reduction.
STEP
7
Track Progress
The White House-HHS Health Sector Climate Pledge is a voluntary commitment to reduce emissions and improve climate resilience.
Signing organizations agree to cut their greenhouse gas emissions by 50% by 2030, achieve net zero emissions by 2050, and develop and
release a climate resilience plan for continuous operations. Energy Star Portfolio Manager is an excellent tool for Pledge signatories and
other organizations to track their reduction of emissions and other important metrics.
To that end, the EPA and HHS Office of Climate Change and Health Equity (OCCHE) created an optional Portfolio Manager report Pledge
signatories can use to record their progress. The report components listed below do not correspond exactly to the Pledge commitments,
but we believe these measurements will be interesting and relevant to signatories. We also understand that not all organizations will
have relevant data for all components. Metrics will appear as “N/A” if they are not applicable.
Importantly, the White House-HHS Pledge is a voluntary initiative and therefore organizations are not required to submit data to
the federal government in association with it. This document is meant simply to support organizations in tracking their progress and
sharing that is their prerogative. Below are optional report components.
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The report provides data that organizations can use to track the GHG emission reductions from their buildings which can be used for inter-
nal and external reporting or public relations. Reductions from other sources -- like transportation, medical gases, or supply chain -- must
be tracked separately on other systems at this time.
The following items are basic identifying information.
1. Property Name
2. Primary Property Type (Self-Selected)
The following items relate to the Pledge commitment to, at minimum, reduce organizational emissions by 50% by 2030 (from a baseline no
earlier than 2008) and achieve net-zero by 2050, publicly accounting for progress on this goal every year.
Energy Baseline Date
Energy Current Date
Total GHG Emissions
(Metric Tons CO2e)
Direct GHG Emissions (Metric Tons CO2e)
Indirect GHG Emissions (Metric Tons CO2e)
The following items relate to the Pledge commitment to share publicly your strategies for reducing on-site emissions (where relevant
addressing sources related to on-site energy usage, waste, anesthetic gases, vehicle fleets and refrigerants). We understand that not every
organization will have data for each of these items, but include them for those who wish to track their progress.
Source EUI (kBtu/ft²)
Green Power
ENERGY STAR Score
Total Waste (Disposed and Diverted) (Tons)
Diversion Rate (%)
The following items relate to the Pledge commitment to develop and release a climate resilience plan for continuous operations by the end of
2023. Extreme heat and cold are important considerations in planning for the impacts of climate change.
Cooling Degree Days (°F)
Heating Degree Days (°F)
Follow these steps to access this report:
1. Click the following link: https://portfoliomanager.energystar.gov/pm/reports/template/4284714/share/84aecaf8-8801-46f9-9ed4-
13f9ba1cdbce. You will then be taken to the Portfolio Manager login page, where you can either log in to your account if you are
already a user of Portfolio Manager, or you can create an account if you are a new user.
2. Log in to your Portfolio Manager account or create an account.
3. Select the “Reporting” tab and you will see the report template in your list of reports.
4. Select “Edit this Template” from the Action dropdown list next to the “Health Sector Climate Pledge Report.
5. Select the timeframe for the report and the properties you would like to include, then click “Save Template.
6. Select “Generate New Report” from the Action dropdown list to generate your report and see your results.
Using ENERGY STAR Portfolio Manager to Track Energy Use and GHG Reductions | April 2023 | 9
Appendix 1
Classifying Your Buildings in ENERGY STAR Portfolio Manager
This guidance is intended to help health care facilities identify their appropriate property type in ENERGY STAR Portfolio Manager based on
their Centers for Medicare & Medicaid Services (CMS) provider or supplier type. Portfolio Manager is an interactive resource management
tool that enables you to benchmark the energy use of any type of building, all in a secure online environment. Benchmarking means mea-
suring and comparing your building’s energy to similar buildings, past consumption, or a reference performance level. Nearly 25% of U.S.
commercial building space – including more than 3,500 hospitals – actively benchmark in Portfolio Manager, making it the industry-leading
benchmarking tool. It also serves as the national benchmarking tool in Canada.
This guidance may be particularly helpful for providers and suppli-
ers who have signed the White House / HHS Health Sector Climate
Pledge, committing to reduce organizational emissions by 50% by
2030 (from a baseline no earlier than 2008) and achieve net-zero
emissions by 2050. Pledge signatories have also committed to publicly
account for progress on this goal every year and develop and release
a climate resilience plan. Signatories can share their annual progress
using a custom report template that can be downloaded in Portfolio
Manager. Use of Portfolio Manager and the report are optional – and
pledge signatories are not obligated to submit their data to the federal
government - but HHS encourages signatories to consider leveraging
these exceptional tools.
For certain property types, Portfolio Manager offers comparative
rankings in the form of a 1 – 100 ENERGY STAR score, which com-
pares your property to similar properties nationwide, normalized for
size, weather, and operating characteristics. Property types that can
receive an ENERGY STAR score include General Medical and Surgical
hospitals, Medical Office Buildings, and Senior Living Communities.
Eligible non-medical building types include warehouses, offices,
hotels, multi-family buildings, and data centers. These property types
can correspond to many CMS providers and suppliers including Criti-
cal Access Hospitals, Home Health Agencies (HHAs), Long-Term Care
(LTC) Facilities (Skilled Nursing Facilities and Nursing Facilities), Rural
Health Clinics (RHCs), and Federally Qualified Health Centers (FQHCs).
Building types that do not have a 1-100 score are compared to the
National Median.
Did You Know?
EPAs ENERGY STAR Portfolio Manager tool also helps you
measure and track water use, waste and materials.
To learn more about Portfolio Manager, visit
www.energystar.gov/buildings/benchmark.
To get answers to your questions, visit
www.energystar.gov/buildingshelp.
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CMS PROVIDER OR
SUPPLIER TYPE
MAPS TO THIS ‘PROPERTY TYPE’ IN ENER-
GY STAR PORTFOLIO MANAGER
NOTES
Ambulatory Surgical
Center
Ambulatory Surgical Center
Benchmark under ‘Ambulatory Surgical Center’ only if your insti-
tution occupies the entire building. To learn what spaces should
be included when calculating Gross Floor Area, click the link in
the previous column.
Clinics, Rehabilita-
tion Agencies, and
Public Health Agen-
cies as Providers of
Outpatient Phys-
ical Therapy and
Speech-Language
Pathology Services
If primarily offering unscheduled urgent care:
Urgent Care/Clinic/Other outpatient
If primarily providing rehabilitation and physical
therapy: Outpatient Rehabilitation/Physical
Therapy
If space is primarily used for public services
rather than patient care: Other - Public Ser-
vices
If primarily providing outpatient physician
services, Medical Office building
To learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column.
Community Mental
Health Centers
Medical Office Building
If your organization owns the medical office building or leases
space within a building, you can benchmark as a medical office.
To learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column.
Comprehensive
Outpatient Rehabili-
tation Facilities
Medical Office Building
If your organization owns the medical office building or leases
space within a building, you can benchmark as a medical office.
To learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column.
Critical Access
Hospitals
Major type: Hospital
Subtype: General, Medical, and Surgical
To learn what spaces should be included when calculating Gross
Floor Area, the link in the previous column.
End-Stage Renal
Disease (ESRD)
Facilities
Medical Office Building
If your organization owns the medical office building or leases
space within a building, you can benchmark as a medical office.
To learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column.
Home Health Agen-
cies
Office
If your organization owns the office building or leases office
space within a building, you can benchmark as an office. To
learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column.
Hospices
For inpatient hospices: Residential Care Facility
For hospices that only provide in-home care:
Office
To learn what spaces should be included when calculating Gross
Floor Area, click the appropriate link in the previous column.
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CMS PROVIDER OR
SUPPLIER TYPE
MAPS TO THIS ‘PROPERTY TYPE’ IN ENER-
GY STAR PORTFOLIO MANAGER
NOTES
Hospitals
For hospitals that bill on the Inpatient Prospec-
tive Patient System: Hospital
Subtype: General, Medical, and Surgical
(OR)
For other hospitals like Inpatient Rehabilitation
Facilities and Long-Term Care Hospitals: Other –
specialty hospital
Healthcare systems taking the HHS pledge may want to consider
benchmarking, tracking, and sharing GHG emissions from all the
buildings owned by the hospital including (not a comprehensive
list):
1. Hospital
2. Medical offices and administrative offices
3. Clinics
4. Warehouses
5. Hotel
6. Multi-family building
7. Data center
Intermediate Care
Facilities for Individ-
uals with Intellectu-
al Disabilities
Residential Care Facility
To learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column.
Long Term Care
(LTC) Facilities
(Skilled Nursing fa-
cilities and nursing
facilities)
If serving patients of all ages: Residential Care
Facility
If serving seniors only, Senior Living Community
To learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column. This building
type can be used for facilities that care for younger populations.
Organ Procurement
Organizations
Office
If your organization owns the office building or leases office
space within a building, you can benchmark as an office. To
learn what spaces should be included when calculating Gross
Floor Area, click link in the previous column.
Programs of All-In-
clusive Care for the
Elderly (PACE)
For PACE organizations that provide in-home
care: Office
For PACE organizations that provide medical,
therapeutic, ancillary, and social support ser-
vices at a PACE center: Medical Office Building
If your institution owns the building or leases space within a
building, you can benchmark as an office or medical office. To
learn what spaces should be included when calculating Gross
Floor Area, click the appropriate link in the previous column.
Psychiatric resi-
dential treatment
facilities
Major type: Hospital
Subtype: Other – specialty hospital
To learn what spaces should be included when calculating Gross
Floor Area, click the link in the previous column.
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CMS PROVIDER OR
SUPPLIER TYPE
MAPS TO THIS ‘PROPERTY TYPE’ IN ENER-
GY STAR PORTFOLIO MANAGER
NOTES
Religious Nonmed-
ical Health Care
Institutions
Office
If your institution owns the office building or leases office
space within a building, you can benchmark as an office. To
learn what spaces should be included when calculating Gross
Floor Area click the link in the previous column.
Rural Health Clinics
(RHCs) and Federal-
ly Qualified Health
Centers (FQHCs)
If primarily providing outpatient physician
services: Medical Office Building
If primarily offering unscheduled urgent care:
Urgent Care/Clinic/Other outpatient
If coordinating mobile or in-home services from
an office: Office
If the RHC or FQHC is housed in a mobile
structure and has no affiliated office or building
location, it is not possible to use Portfolio Man-
ager at this time.
To learn what spaces should be included when calculating Gross
Floor Area, click the appropriate link in the previous column.
Transplant Centers Not applicable
Since they are located ‘within hospitals’ they are not likely to be
separately metered, so no specific tracking is available. Their op-
erations (and GHGs) are aggregated in the overall hospital EUI.
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Ambulatory Surgical Center
 Ambulatory Surgery Centers (ASC) refers to health care
facilities that provide same-day surgical care, including
diagnostic and preventive procedures. This property type is for
stand-alone ASCs that are not located within a Medical Office
building.
 Gross Floor Area should include all space within the building(s)
including offices, operating and recovery rooms, waiting rooms,
employee break rooms and kitchens, restrooms, elevator
shafts, stairways, mechanical rooms, and storage areas.
General Medical & Surgical Hospital
 Hospital refers to a general medical and surgical hospital
(including critical access hospitals and children’s hospitals).
These facilities provide acute care services including emergen-
cy medical care, physicians office services, diagnostic care,
ambulatory care, surgical care, and limited specialty services
such as rehabilitation and cancer care. Hospitals must have
in-patient beds and offer overnight care.
 More than 50% of the GFA of all buildings must be used for
general medical and surgical services (not long-term acute
care, specialty care, or ambulatory surgical services).
 More than 50% of the licensed beds must provide acute care
services.
Hotel (Children’s Hospitals often have a Ronald McDonald House
for families at the hospital)
 Hotel refers to buildings renting overnight accommodations on
a room/suite and nightly basis, and typically include a bath/
shower and other facilities in guest rooms. Hotel properties
typically have daily services available to guests including
housekeeping/laundry and a front desk/concierge.
 Hotel does not apply to properties where more than 50% of the
floor area is occupied by fractional ownership units such as
condominiums or vacation timeshares, or to private residences
that are rented out on a daily or weekly basis. Hotel properties
should be majority-owned by a single entity and have rooms
available on a nightly basis. Condominiums or Timeshares
should select the Multifamily Housing property use.
 Gross Floor Area should include all interior space within the
building(s), including guestrooms, halls, lobbies, atriums, food
preparation and restaurant space, conference and banquet
space, fitness centers/spas, indoor pool areas, laundry facil-
ities, elevator shafts, stairways, mechanical rooms, storage
areas, employee break rooms, restrooms, and back-of-house
offices.
Medical Office
 Buildings used to provide diagnosis and treatment for medical,
dental, or psychiatric outpatient care.
 Gross Floor Area should include all space within the building
including offices, exam rooms, operating rooms for outpatient
surgical procedures, laboratories, lobbies, atriums, conference
rooms and auditoriums, employee break rooms and kitchens,
restrooms, elevator shafts, stairways, mechanical rooms, and
storage areas.
Non-Refrigerated Warehouse
 Unrefrigerated buildings that are used to store goods, manu-
factured products, merchandise or raw materials.
 Gross Floor Area should include all space within the build-
ing(s), including the main storage rooms, administrative office
offices, lobbies, stairways, restrooms, equipment storage
areas, and elevator shafts. This should not include exterior/
outdoor loading bays or docks.
Appendix 2
Common Property Types in Healthcare
Definitions and eligibility requirements for each healthcare property type:
Using ENERGY STAR Portfolio Manager to Track Energy Use and GHG Reductions | April 2023 | 14
Office
 Office refers to buildings used to conduct commercial or gov-
ernmental business activities. This includes administrative and
professional offices.
 Gross Floor Area (GFA) should include all space within the
building(s) including offices, conference rooms and auditori-
ums, break rooms, restrooms, kitchens, lobbies, fitness areas,
basements, storage areas, stairways, and elevator shafts.
 If you have restaurants, retail, or services (dry cleaners) within
the Office, you should most likely include this square footage
and energy in the Office Property Use. There are 4 exceptions
to this rule when you should create a separate Property Use:
 If it is a Property Use Type that can get an ENERGY
STAR Score (note: Retail can only get a score if it is
greater than 5,000 square feet)
 If it accounts for more than 25% of the property’s GFA
 If it is a vacant/unoccupied Office
 If the Hours of Operation differ by more than 10 hours
from the main Property Use
Other: Public Services
 Buildings used by public-sector organizations to provide public
services other than those described in the available property
uses in Portfolio Manager (i.e. services other than offices,
courthouses, drinking water treatment and distribution plants,
fire stations, libraries, mailing centers or post offices, police
stations, prisons or incarceration facilities, social or meeting
halls, transportation terminals or stations, or wastewater
treatment plants).
 Gross Floor Area should include all space within the building(s),
including administrative space, kitchens used by staff, lobbies,
waiting areas, cafeterias, stairways, atriums, elevator shafts,
landscaping sheds, and storage areas.
Other: Specialty Hospital
 Other - Specialty Hospitals refers to long-term acute care hospi-
tals, inpatient rehabilitation facilities, including Cancer Centers
and Psychiatric and Substance Abuse Hospitals/Facilities.
 Gross Floor Area should include all space within the building(s)
on the campus including: medical offices, patient rooms,
laboratories, lobbies, atriums, cafeterias, rest rooms, stairways,
corridors connecting buildings, storage areas, elevator shafts.
Outpatient Rehabilitation/Physical Therapy
 Outpatient Rehabilitation/Physical Therapy offices refers to
buildings used to provide diagnosis and treatment for rehabili-
tation and physical therapy.
 Gross Floor Area should include all space within the building(s)
including offices, exam rooms, waiting rooms, indoor pool
areas, atriums, employee break rooms and kitchens, rest rooms,
elevator shafts, stairways, mechanical rooms, and storage
areas.
Residential Care Facility
 Residential Care Facilities refers to buildings that provide
rehabilitative and restorative care to patients on a long-term or
permanent basis. Residential Care Facilities treat mental health
issues, substance abuse, and rehabilitation for injury, illness,
and disabilities. This property type is intended for facilities that
offer long-term residential care to residents of all ages who
may be in need of assistance with activities of daily living. If a
facility is designed to provide nursing and assistance to seniors
only, then the Senior Living Community property type should be
used.
 Gross Floor Area should include all fully-enclosed space within
the exterior walls of the building(s) including individual rooms
or units, wellness centers, exam rooms, community rooms,
small shops or service areas for residents and visitors (e.g. hair
Using ENERGY STAR Portfolio Manager to Track Energy Use and GHG Reductions | April 2023 | 15
salons, convenience stores), staff offices, lobbies, atriums, cafe-
terias, kitchens, storage areas, hallways, basements, stairways,
corridors between buildings, and elevator shafts. Open air
stairwells, breezeways, and other similar areas that are not
fully-enclosed should not be included in the gross floor area.
Senior Living Community
 Buildings that house and provide care and assistance for
elderly residents, specifically homes (skilled nursing facilities)
and assisted living facilities. It is NOT intended for retirement or
other senior communities that offer only independent living – a
community with only independent living should benchmark as
a Multifamily property.
 Gross Floor Area should include all fully-enclosed space within
the exterior walls of the building(s) including individual rooms
or units, wellness centers, exam rooms, community rooms,
small shops or service areas for residents and visitors (e.g. hair
salons, convenience stores), staff offices, lobbies, atriums, cafe-
terias, kitchens, storage areas, hallways, basements, stairways,
corridors between buildings, and elevator shafts. Open air
stairwells and other similar areas that are not fully-enclosed
should not be included in the gross floor area.
 It is common for Senior Living Communities to include a mix
of different living options, including both independent living,
assisted living, and/or skilled nursing. In these situations,
benchmarking guidance depends on the percent of living units
designated as skilled nursing/assisted living:
 If more than 50% of the units in a community are skilled
nursing and/or assisted living, the entire property should be
benchmarked as a Senior Living Community. You can use one
property use to characterize all activities at the community,
including any independent living that may be present.
 If 50% or more of the units are independent living, the property
should be benchmarked using both the Senior Living Commu-
nity and Multifamily property uses. In this situation, the floor
area of hallways and units for assisted living and any commu-
nity areas specifically used to assist residents (e.g. nursing
stations, exam rooms, physical therapy rooms, etc.) should be
benchmarked with the Senior Living Community property use.
The floor area of hallways and units for independent living
along with any open common areas that are used by residents
of both the independent and the nursing/assisted living units
(e.g. game rooms or restaurants) should be benchmarked with
the Multifamily property use.
Urgent Care/Clinic/Other Outpatient
 Urgent Care Center/Clinic/Other Outpatient Office refers to
buildings used to treat patients, usually on an unscheduled,
walk-in basis, who have an injury or illness that requires im-
mediate care but is not serious enough to warrant a visit to an
emergency department.
 Gross Floor Area should include all space within the building(s)
including offices, exam rooms, waiting rooms, atriums, em-
ployee break rooms and kitchens, rest rooms, elevator shafts,
stairways, mechanical rooms, and storage areas.
Warehouse: See Non-Refrigerated Warehouse above.