Accessibility in Windows 7
www.microsoft.com/enable/ 13
I can't hear any text read aloud with Narrator
Here are some things to try if you're having trouble hearing text read aloud by Narrator:
Make sure that your speakers are connected properly. If you're not sure how to do
this, check the information that came with your speakers.
Make sure that the speaker volume is turned up sufficiently and your speakers aren't
muted.
Make sure that your sound card is properly installed and the drivers are updated.
To check for a sound card
1. Open Audio Devices and Sound Themes by clicking the Start button, clicking
Control Panel, clicking Hardware and Sound, and then clicking Sound.
2. Your sound card is listed on the Playback tab.
If you don't have a sound card installed, you'll have to get one for Narrator to work.
To determine if the sound card is working
1. Open Device Manager by clicking the Start button, clicking Control Panel, clicking
Systems and Maintenance, and then clicking Device Manager.
If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
2. If the sound card has a yellow question mark next to it, the sound card might not be
working. Try reinstalling the sound card driver. For more information, see Update a
driver for hardware that isn't working properly, in Help.
3. If the sound card appears twice in the list, you might have a ghost device. If so,
delete the entry with the question mark.
Narrator does not read some Help topics
Narrator cannot read the text that appears below collapsed headings in Help topics. To read
the text of Help topics with collapsed headings, tab to the Show all link at the top of the
topic and press ENTER to expand all the topics. Then press CTRL+SHIFT+SPACEBAR to
have Narrator read the window again.
The INSERT key doesn’t work as expected when Narrator is running
The INSERT key is used for Narrator commands, so when you press INSERT while Narrator
is running, you won’t be able to insert characters. To use the INSERT key to insert
characters while Narrator is running, press INSERT+I and then the characters you want to
add.