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GROUPM ELECTRONIC INVOICING
MEDIA PAYABLES
GUIDELINES TO SUPPORT TIMELY PAYMENT OF SUPPLIER INVOICES
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CONTENT
1. PURPOSE OF THIS DOCUMENT ................................................................................................................ 3
2. UNDERSTAND GROUPM’S REQUIREMENTS ............................................................................................ 3
2.1. HOW DO WE BUY FROM OUR SUPPLIERS? ...................................................................................... 3
2.2. HOW DO WE PROCESS SUPPLIER INVOICES? ................................................................................ 4
2.3. WHICH GROUPM ENTITY SHOULD I INVOICE? ................................................................................. 5
3. TIPS & TRICKS FOR FAST INVOICE PROCESSING & PAYMENT ......................................................... 6
3.1. KNOW YOUR BOOKING REFERENCE .................................................................................................. 6
3.2. WHAT IF MY INVOICE WAS REJECTED BY TUNGSTEN? ............................................................... 8
3.3. HOW DO I CHECK THE STATUS OF MY INVOICES? ........................................................................ 8
3.4. WHAT DO THE INVOICE STATUSES MEAN? ...................................................................................... 9
3.5. WHERE WILL I FIND PAYMENT DETAILS .......................................................................................... 11
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1. PURPOSE OF THIS DOCUMENT
One of the many reasons why GroupM have moved to the Tungsten Network e-Invoicing platform
is to evolve and improve our existing financial practices, which will improve and expedite invoice
processing and payment experience. However, GroupM cannot make this improvement without the
assistance from its suppliers. This guide has therefore been created to provide our suppliers some
guidelines to ensure that
- Invoices successfully pass through the automated validation steps at Tungsten Network and
reach GroupM within minutes after you have created them.
- Invoices contain all information required for fast processing and approval by GroupM.
- Suppliers know what to do with the information given to them regarding the status of their
invoice(s).
2. UNDERSTAND GROUPM’S REQUIREMENTS
2.1. HOW DO WE BUY FROM OUR SUPPLIERS?
When GroupM use our supplier services we provide our suppliers with a reference. There are a variety
of references you may receive from us. However, all suppliers will receive one of our unique reference
numbers in one of the below formats
DIGITAL
BOOKING REFERENCE
D********
(D followed by 8 digits)
IO CONFIRMATION #
/ ORDER #
e.g. O-124KB
(O- followed by 5 alpha
numeric characters)
PLACEMENT ID
e.g. PZPB12
(P followed by 5 alpha
numeric characters)
TELEVISION
BOOKING REFERENCE
T********
(T followed by 8 digits)
CARIA
e.g. 123456
(6 Digits)
PRINT
BOOKING REFERENCE
P********
(P followed by 8 digits)
RADIO
BOOKING REFERENCE
R********
(R followed by 8 digits)
JCN REFERENCE
e.g. 1234567
(7digits)
OUTDOOR
BOOKING REFERENCE
B********
(B followed by 8 digits)
CINEMA
BOOKING REFERENCE
C********
(C followed by 8 digits)
SPONSORSHIP
BOOKING REFERENCE
V********
(V followed by 8 digits)
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All GroupM Entities use the above formats. Therefore, based on the first orders the supplier would be
able to easily identify the booking reference that they require, to bill GroupM. There are exceptional
cases where no booking reference is issued. However, for these cases the GroupM contact who places
the order should make you aware and advise where to submit your invoice.
Before creating the invoice, we ask our suppliers to make sure they receive/request a booking
reference. Alternatively, direct the invoice via the GroupM contact that created the booking.
Note: Please note booking references will continue to be submitted via the current booking
platforms
2.2. HOW DO WE PROCESS SUPPLIER INVOICES?
Tungsten Network runs a series of validation steps on each invoice submitted by our suppliers
This is to ensure that all information required is present
- from a legal and tax perspective in the respective jurisdiction
- when submitted to GroupM for fast and efficient processing of your documents
The required fields are highlighted in the Tungsten Network web form (if you are using this for your
invoice data input). However, there are certain validation steps which can only be performed once you
have submitted the invoice. Therefore, please check the status of your invoices on a regular basis and
resubmit any failed invoices/credits, once you have corrected the information which caused the failure.
Once we receive your invoice If your invoice is not 100%, therefore causing a query, it will be directed
to an Account Handler. The Account Handler will review your invoice in query and work with you and
the Buyer to bring the invoice to a satisfactory state. When the invoice matches the booking
reference 100% and your pay due date has arrived, we will be able to release your invoice for
payment.
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2.3. WHICH GROUPM ENTITY SHOULD I INVOICE?
Entity Name
Tungsten
AAA#
Address
VAT ID
Mediacom
AAA265020214
Rose court, 2 Southwark bridge
Rd, SE1 9HS
GB135565604
Mindshare UK
AAA422796193
Rose court, 2 Southwark bridge
Rd, SE1 9HS
GB723027665
Mediacom North
AAA836890921
Rose court, 2 Southwark bridge
Rd, SE1 9HS
M/Six Communications
AAA951282375
Rose court, 2 Southwark bridge
Rd, SE1 9HS
GB991747666
Wavemaker
AAA415687979
Rose court, 2 Southwark bridge
Rd, SE1 9HS
Wavemaker Global
AAA601135403
18 Upper Ground, SE1 9ET
GB512542186
NEO
AAA204608046
1 St Giles High Street, WC2H 8AR
GB723027665
Essence (Non- Digital)
AAA004489639
26-30 Uxbridge Road, W5 2AU
GB160210761
Mindshare Worldwide
AAA593681372
1 St Giles High Street, WC2H 8AR
GB723027665
Maxus Communications
AAA360736235
Rose court, 2 Southwark bridge
Rd, SE1 9HS
GB512542186
If your entity does not appear in the list above, there is a possibility it is a subsidiary. Here are
alternative names you may recognise (in the blue boxes), and which entity you should invoice (in the
header of the column).
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For example, if the documentation you receive containing your booking reference does not have the
name Mediacom UK. However, has one of the names below (e.g. Mediacom London) you would
invoice Mediacom UK.
3. TIPS & TRICKS FOR FAST INVOICE PROCESSING &
PAYMENT
3.1. KNOW YOUR BOOKING REFERENCE
Please make sure you receive a booking reference for every GroupM order and that you use it when
billing a GroupM entity.
Following the rules below will allow your invoice to pass through all validation and matching steps in a
timely manner. It will also allow your invoice to avoid rejection and rework, and will enable us to pay you
on time:
Booking reference
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All medias have a booking reference, also referred to as the serial number. These are provided at line
level on the campaign.
Alternative Reference
Not all medias have a billable alternative reference. This only applies to Television (Caria), Radio
(Jet/JCN) and Digital (IO Confirmation #/Placement ID)
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In order to be sure that your invoice was received by GroupM please check its status in the dedicated
portal section (learn how to use this functionality by clicking on the following link: http://www.tungsten-
network.com/uk/support/tutorials/view-the-status-of-your-invoices-on-the-tungsten-network-portal/
3.2. WHAT IF MY INVOICE WAS REJECTED BY TUNGSTEN?
The following tutorial shows you how to action failed invoices: http://www.tungsten-
network.com/uk/support/tutorials/how-to-reactivate-a-failed-invoicecredit-note/
It is important to make sure that your invoice is compliant with above instructions. If yes, please contact
Tungsten Network support contacts available at http://www.tungsten-network.com/uk/help-support/ or
you can login to your Tungsten portal account and raise a support ticket (learn how to open a ticket
under: http://www.tungsten-network.com/uk/support/tutorials/raising-support-tick ets/
3.3. HOW DO I CHECK THE STATUS OF MY INVOICES?
As a member of the Tungsten network you will have access to view the status of your invoice(s) via the
Tungsten portal. Invoice Status gives you the ability to view the status of your invoices individually or as
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an overview.
E.G. Search for your invoice number
E.G. Review Dashboard
For further detail view the video in the following link.
http://www.tungsten-network.com/uk/support/tutorials/view-the-status-of-your-invoices-on-the-
tungsten-network-portal/
3.4. WHAT DO THE INVOICE STATUSES MEAN?
Successful invoices will go from Accepted, Delivered to Paid status. However, any query invoices will
end up in 1 of 4 statuses.
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Failed: Tungsten Network attempted to process your invoice, but it failed to pass our validation
checks.
On Hold: Your invoice is on hold pending the completion of a standard approval process activity
by your customer. No action is required by you at this time.
In the comments section of the status you will find further detail as to why the invoice is in query.
This comment will begin with the line item in your invoice, followed by the reason the specified line
item is in query.
Rejected: The buyer has rejected your invoice.
Exception: GroupM has indicated that there may be a problem with this invoice and is
investigating.
This status is used to highlight to GroupM’s suppliers that further attention is required from
them. A comment will also be present. E.g. Credit note required.
Note:
When providing a credit note please quote the original invoice number and booking reference
the credit note applies to.
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3.5. WHERE WILL I FIND PAYMENT DETAILS
Payment and payment details will remain as part of the current processes that take place between the
Supplier and GroupM. However, the status of your invoice will change to paid on the Tungsten Network
portal, once payment has been made.
Note:
Your Account Handler with GroupM will remain as is. Tungsten will only display invoices that were
submitted via Tungsten. If you have existing outstanding invoices with GroupM please contact your
Account Handler for the status of your invoice(s).