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I need to apply for an exception, but the option isn’t available. Why not?
Not all schools allow for exceptions. Please note, this is purely at the discretion of the
school; American DataBank cannot allow you to apply for an exception if your school has
chosen to remove the option. If you believe you need an exception anyway, please contact
your school administrators.
I have to complete a drug screening, but I already know that I have a prescription that
could result in a positive test. What should I do?
If the screening reveals the presence of the tested substances in your specimen, the Medical
Review Officer (MRO) will attempt to contact you directly, up to 3 times, by phone. The MRO
may ask you to provide additional information, such as prescription information, that would
explain the presence of any flagged substances. After speaking with you, the MRO will
finalize and release the results of your drug screening.
My drug screening registration expired. Can I get an extension?
Typically, drug screening extensions are NOT available. If you believe your situation
warrants an exception, please contact your school administrator for written approval.
I submitted my document for review, but the compliance indicator still shows a red X for
“Incomplete.” Why doesn’t it show Pending Review?
The Pending Review icon (a yellow circle with a red exclamation point) only displays once you
have submitted everything you need to submit to become compliant. For example, if you are
required to submit 2 doses of a vaccine for an immunization requirement, and you’ve only
submitted 1 dose, the category will still be considered Incomplete. Check the requirement
explanation for the category to make sure you’ve submitted everything you need.