TRANSPORTATION
DISADVANTAGED
SERVICE PLAN
2020 - 2025
May 2020
Submitted by:
PCPT | Transportation Disadvantaged Service Plan i
Table of Contents
Development Plan .............................................................................................................................1
Introduction to the Service Area ............................................................................................................... 1
Background of Pasco County’s Transportation Disadvantaged Program ............................................. 1
Consistency Review of Other Plans ....................................................................................................... 3
Public Participation ............................................................................................................................... 7
Local Coordinating Board Certification ................................................................................................. 7
Service Area Profile/Demographics .......................................................................................................... 9
Service Area Description ....................................................................................................................... 9
Demographics ....................................................................................................................................... 9
Service Analysis ....................................................................................................................................... 17
Forecasts of TD Population ................................................................................................................. 17
Needs Assessment .............................................................................................................................. 18
Barriers to Coordination ..................................................................................................................... 19
Goals, Objectives, and Strategies ............................................................................................................ 20
Implementation Schedule ....................................................................................................................... 22
Service Plan ..................................................................................................................................... 24
Operations Element ................................................................................................................................ 24
Types, Hours, and Days of Service ...................................................................................................... 24
Accessing Services ............................................................................................................................... 24
Contracted Transportation Operators ................................................................................................ 26
Coordination Contractors ................................................................................................................... 26
Public Transit Utilization ..................................................................................................................... 27
School Bus Utilization .......................................................................................................................... 27
Vehicle Inventory ................................................................................................................................ 27
System Safety Program Plan Certification .......................................................................................... 27
Intercounty Services............................................................................................................................ 27
Emergency Preparedness and Response ............................................................................................ 27
Educational Efforts/Marketing ............................................................................................................ 28
Acceptable Alternatives ...................................................................................................................... 28
Service Standards ................................................................................................................................ 28
Local Complaint and Grievance Procedures/Process ......................................................................... 31
Cost/Revenue Allocation and Rate Structure Justification ..................................................................... 32
Quality Assurance ............................................................................................................................ 33
PCPT | Transportation Disadvantaged Service Plan ii
CTC Evaluation Process ........................................................................................................................... 33
CTC Monitoring Procedures of Operators and Coordination Contractors ............................................. 33
Contracted Operators ......................................................................................................................... 34
Coordination Contractors ................................................................................................................... 34
Planning Agency Evaluation Process ....................................................................................................... 34
Appendix A: TD Population & Demand Forecast Methodology
Appendix B: Paratransit Eligibility Applications
Appendix C: PCPT Vehicle Inventories
Appendix D: System Safety Certification
Appendix E: Education and Marketing Initiatives
Appendix F: CTD Rate Model Worksheets
List of Tables
Table 1: Review of Plans, Policies, and Programs ......................................................................................... 4
Table 2: LCB Roll Call Voting Sheet ............................................................................................................... 8
Table 3: Population Characteristics, Pasco County, 2000–2018 ................................................................. 10
Table 4: Population and Trends for Cities and Towns, Pasco County, 2000–2019 ..................................... 11
Table 5: Population Distribution Projections by Age Group, Pasco County, 2018–2045 ........................... 12
Table 6: Persons with Disabilities by Age, 2018 .......................................................................................... 13
Table 7: Vehicles Available per Household, 2018 ....................................................................................... 14
Table 8: Labor Force Participation, 2018 .................................................................................................... 15
Table 9: Commuting Choices for Employed Persons, Pasco County, 2018................................................. 15
Table 10: Major Employers, Pasco County ................................................................................................. 16
Table 11: Inventory of Transportation Services .......................................................................................... 17
Table 12: Pasco County General TD Population Forecast ........................................................................... 18
Table 13: Forecast of Critical Need TD Population & Travel Demand ........................................................ 18
Table 14: TDSP Implementation Schedule .................................................................................................. 23
Table 15: Coordination Contractors ............................................................................................................ 26
Table 16: TD Trust Fund Services Rates ...................................................................................................... 33
List of Figures
Figure 1:Organization Chart, Pasco County TD Program .............................................................................. 3
Figure 2: Pasco County Population Projections, 2020–2045 ...................................................................... 11
Figure 3: Age Distribution, Pasco County, 2018 .......................................................................................... 12
Figure 4: Population Distribution Projections for Older Adults (Age 65+), 2018–2045 ............................. 13
Figure 5: Annual Household Income, Pasco County, 2018 ......................................................................... 14
PCPT | Transportation Disadvantaged Service Plan 1
DEVELOPMENT PLAN
Introduction to the Service Area
Background of Pasco County’s Transportation Disadvantaged Program
In 1972, a group of Pasco County residents formed the Pasco Citizens Council on Aging, a non-profit
volunteer organization whose purpose was to focus on the unmet needs of older adults. One of the
major concerns identified was a need for specialized transportation in Pasco County. The group's efforts
led to the establishment of transportation services, known as Specialized Transportation for Area
Residents (STAR). Due to its immediate acceptance and the continuous increase in demand for
transportation services in the county, STAR became a division of the Pasco County government in 1977.
In 1982, STAR was designated by the Pasco County Board of County Commissioners (BCC) as the lead
agency to fulfill the requirements under Chapter 427, Florida Statutes (F.S.). STAR provided advance
reservation, door-to-door, sponsored transportation service countywide and accommodated the public
on a space-available basis. During that period of operation, STAR provided services under a Memoran-
dum of Agreement (MOA) for Title III-B, Older Americans Act (OAA) programs, Florida’s Department of
Health and Rehabilitative Services (now Department of Children and Families) and Division of Blind
Services, Medicaid, Community Care for the Elderly, and Federal Transit Administration (FTA) Section 18
for rural public transportation.
In December 1990, the Pasco Area Transportation Service (PATS) was established to provide demand-
response service to accommodate the needs of the general population in the western urbanized area of
Pasco County. In October 1993, transportation operations were reorganized into a single-name
transportation system, Pasco County Public Transportation (PCPT). Public transportation and specialized
transportation services continued with no significant change.
Designation Date/History
As a result of 1989, legislation (Chapter 427, F.S. and Rule 41-2, Florida Administrative Code [F.A.C.]), the
Pasco County Metropolitan Planning Organization (MPO) became the Designated Official Planning
Agency (DOPA) and thus assumed responsibility for carrying out the transportation disadvantaged (TD)
legislation. In October 1990, the Pasco County MPO recommended PCPT to be the Community
Transportation Coordinator (CTC) for Pasco County; the Commission for the Transportation
Disadvantaged (CTD) approved, and PCPT is still the CTC to this day. The latest MOA was approved on
January 24, 2012. PCPT is currently coordinating the TD services with all participating local for-profit and
not-for-profit transportation providers operating in Pasco County.
Until recently, PCPT had contracted with several private, for-profit companies to augment
transportation service. Trips provided by these companies are funded through the TD Trust Fund,
Community Development Block Grant (CDBG), and Title III-B under OAA. These programs allowed PCPT
to expand TD service to its current levels. Currently, PCPT does not have any private contracts in place,
but they do use private contractors to augment services as needed.
PCPT | Transportation Disadvantaged Service Plan 2
The TD Local Coordinating Board (LCB) was established as mandated by Chapter 427, F.S. and Rule 41-2,
F.A.C. The purpose of the LCB is to determine local transportation service needs and to provide
information, advice, and direction on the coordination of services to Pasco County providers. Members
of the LCB, most of whom are appointed, hold positions of responsibility within their respective agencies
and represent their agency during LCB discussions, including policy development, and voting. The LCB
consists of representatives from the following agencies or special interest groups:
• Elected official (acts as Chair of LCB)
• Florida Department of Transportation (FDOT)
• Florida Department of Children and Families
• Florida Division of Vocational Rehabilitation representing the Department of Education
• Veterans (recognized by the local Veterans Service Office)
• Persons who are economically disadvantaged in Pasco County (recognized by the Florida
Association for Community Action)
• Local Florida Department of Elder Affairs
• Persons with disabilities
• Two citizen advocates in Pasco County; one must be a transit user
• Agency for Health Care Administration
• Persons over age 60
• Local private, for-profit transportation industry
• Public education community
• Children at risk
• Regional Workforce Development Board
• Local medical community
The MPO may appoint additional agency and non-agency individuals as non-agency members. Except for
the Chair and State agency representatives, non-agency members of the LCB are appointed for
staggered three-year terms.
The organization chart in Figure 1 identifies all involved in the provision of TD services in Pasco County,
including the CTD, Pasco County MPO, LCB, and CTC.
PCPT | Transportation Disadvantaged Service Plan 3
Figure 1:Organization Chart, Pasco County TD Program
Consistency Review of Other Plans
At the State, regional, and local levels, several agencies/organizations conduct studies to produce plans
and policies for addressing local and regional transportation issues that may impact TD services. The
following transit policies and plans that may be relevant to this Transportation Disadvantaged Service
Plan (TDSP) were reviewed to ensure consistency with the existing transportation goals and are
summarized in Table 1, with an emphasis on issues having implications for PCPT and the coordinated
transportation system in Pasco County:
• State
o State of Florida Transportation Disadvantaged 5-year/20-year Plan
• Regional
o Tri-County Access Plan (TCAP)
o Tampa Bay Area Regional Transit Authority (TBARTA) Master Plan
o Tampa Bay Regional Transit Feasibility Study
o TBARTA Transit Development Plan (TDP)
• Local
o Dade City Comprehensive Plan
o Zephyrhills Comprehensive Plan
o Pasco County Comprehensive Plan
o Pasco County 2015 TDSP
o Pasco County Mobility 2045 Long Range Transportation Plan (LRTP)
o New Port Richey Comprehensive Plan
o PCPT 2018–2029 TDP
o Pasco County Transportation Improvement Program (TIP)
o Pasco County Mobility 2040 LRTP
PCPT | Transportation Disadvantaged Service Plan 4
Table 1: Review of Plans, Policies, and Programs
Plan Title
Geographic
Applicability
Most
Recent
Update
Type of
Plan
Responsible
Agency
Plan/Program Overview
State Plans & Policies
State of Florida
Transportation
Disadvantaged
5-Year/20-Year
Plan
Florida
2007
State
FCTD
Purpose is to accomplish cost-effective,
efficient, unduplicated, and cohesive
transportation disadvantaged services within
its respective service area.
Regional Plans & Policies
Tri-County
Access Plan
Hillsborough,
Pinellas, and
Pasco
2014
Regional
Transit
Needs
Plan
Hillsborough,
Pinellas, and
Pasco
Counties
Addresses the Hillsborough County, Pasco
County, and Pinellas County MPOs’
partnership with FDOT D7 to promote
coordinating services within the tri-county
area to benefit the TD population.
TBARTA
Master Plan
District 7
2015
Regional
Plan
TBARTA
Update to Master Plan that serves as regional
LRTP. Continues to examine high capacity
corridors that deserve attention to improve
mobility within region. Also incorporates
region's six MPO LRTP adopted Cost Feasible
Plans and Needs Plans.
Tampa Bay
Regional
Transit
Feasibility Plan
Hillsborough,
Pinellas, and
Pasco
2017
Feasibility
Plan
HART
Conducted to build on decades of planning
and bridge gap between various visions for
transit throughout region; defines projects
that are most competitive for federal funding,
leverage all technology available, and
supportive of future growth.
TBARTA TDP
Hillsborough,
Hernando,
Manatee,
Pinellas, and
Pasco
2020
TDP
TBARTA
First regional TDP for the Tampa Bay area
that serves as a vision and a strategy to
connect Hernando, Hillsborough, Manatee,
Pasco, and Pinellas counties with transit
services.
PCPT | Transportation Disadvantaged Service Plan 5
Plan Title
Geographic
Applicability
Most
Recent
Update
Type of
Plan
Responsible
Agency
Plan/Program Overview
Local Plans & Policies
Dade City
Comprehensive
Plan
City of
Dade City
2010
Comp.
Plan
Dade City
Addresses land use, transportation, capital
projects, public facilities, recreation,
governmental coordination, conservation,
and development goals, among others, for
the city.
Zephyrhills
Comprehensive
Plan
City of
Zephyrhills
2010
Comp.
Plan
Zephyrhills
Addresses land use, transportation, capital
projects, public facilities, housing, public
schools, recreation, governmental
coordination, conservation, and economic
development goals, among others, for the
city.
Pasco County
Comprehensive
Plan
Pasco
County
2013
Comp.
Plan
Pasco County
Addresses land use, transportation, capital
projects, public facilities, and economic
development goals, among others, for the
county.
Pasco County
Transportation
Disadvantaged
Service Plan
(TDSP)
Pasco
County
2015
TDSP
Pasco County/
PCPT
Major TDSP update, emphasizes transit
improvements and additions that serve needs
of transportation disadvantaged population
in an efficient and cost-effective manner.
Pasco County
MOBILITY 2040
LRTP
Pasco
County
2015
LRTP
Pasco MPO
Major update to LRTP that includes County's
20-year vision of transportation projects for
community.
PCPT | Transportation Disadvantaged Service Plan 6
Plan Title
Geographic
Applicability
Most
Recent
Update
Type of
Plan
Responsible
Agency
Plan/Program Overview
New Port
Richey
Comprehensive
Plan
City of
New Port
Richey
2016
Comp.
Plan
New Port
Richey
Addresses land use, transportation, capital
projects, infrastructure, coast management,
housing, public schools, recreation,
governmental coordination, conservation,
and economic development goals, among
others, for the city.
Access Pasco
TDP Major
Update
Pasco
County
2018
TDP
PCPT
Last major TDP update, serves as guide for
fixed-route system and complementary
service required by the Americans with
Disabilities Act (ADA) over next 10 years.
Pasco County
Transportation
Improvement
Program (TIP)
Pasco
County
2019
TIP
Pasco MPO
Annual program update that includes listing
of all federally-funded roadway, sidewalk,
transit, and other modal projects in county.
Mobility 2045
Pasco
County
2019
LRTP
Pasco MPO
Guides multimodal transportation system
improvements in Pasco County until 2045.
PCPT | Transportation Disadvantaged Service Plan 7
Public Participation
The LCB holds a public hearing annually at its May meeting at which the public is invited to share ideas
and opinions of transportation services in Pasco County. In addition, all other quarterly LCB meetings
include public comment periods. The TDSP update will be presented at the LCB meeting on May 28,
2020.
Through the PCPT website, the public is invited to review the proposed TDSP prior to LCB adoption.
Contract operators and coordination contractors receive electronic copies prior to Board approval so
they may comment or suggest changes to the Plan.
The TDSP can also serve as the Locally Coordinated Human Services Transportation Plan (LCHSTP), which
is required by FTA to identify needs and their potential solutions for older adults, persons with
disabilities, low-income persons, and youth to access funding from several grant programs. The Pasco,
Pinellas, and Hillsborough Metropolitan Planning Organizations (MPOs), as in previous years, coordinate
the identification of the needs of these target populations and potential solutions, resulting in
development of a regional chapter in each MPO’s respective TDSP. Regional chapter development was
guided by the MPOs in coordination with FDOT District 7 and used both technical analysis and public
outreach to identify the unmet needs of the target populations in the local community and regionally.
The TDSP regional chapter highlights the current demographics in each county compared to state of
Florida averages, reviews services currently available, identifies barriers prohibiting access to current
services, and identifies new programs that could assist the target populations with improved mobility
and greater transportation access for a better quality of life. Information contained in this chapter will
assist with project eligibility for funding under the Section 5310, Enhanced Mobility for Seniors and
Individuals with Disabilities, and for job access and reverse commute activities funded by Formula
Grants for Urban and Rural Area under Section 5307 and 5311, respectively. The Tri-County Access Plan
is available on Pasco County’s website at https://www.pascocountyfl.net/DocumentCenter/View/13492/.
Local Coordinating Board Certification
The Pasco County TDSP Update will be presented for approval to the LCB on May 28, 2020. The signed
LCB Certification on the next page and the LCB roll call voting sheet in Table 2 will be completed after
the meeting.
PCPT | Transportation Disadvantaged Service Plan 9
Service Area Profile/Demographics
Service Area Description
Pasco County is bordered by Hernando County to the north, Sumter County to the northeast, Polk
County to the east, and Hillsborough and Pinellas counties to the south. Paratransit service is provided
throughout Pasco County; however, service demand is concentrated primarily south of Ridge Road and
west of Little Road in West Pasco County. This urbanized area has the greatest demand, as it has a high
number of older adult and low-income residents. Service is also provided to the small urbanized areas of
Zephyrhills and Dade City.
Under its advance reservation service structure, PCPT dispatchers, based on the demand for service,
determine vehicle type and provider assignments. Generally, dispatchers try to group as many pickups
as possible within a general area. Destinations also play a role in vehicle and passenger assignment.
Drivers pick up passengers in a predetermined pattern and continue to destinations. The general service
area pattern for originating trips varies according to daily service demand.
Demographics
Land Use
Development in Pasco County is affected by a combination of several factors, including transportation.
Four major north-south roads and two major east-west roads serve the County. The most heavily-
populated areas are located along US-19 in West Pasco, and the area east of US-41 in Land O' Lakes to
SR-581 east of I-75 is experiencing some of the most rapid growth in the county. This growth in Central
Pasco can be attributed partly to the suburbanization of northwestern Hillsborough County, the
availability of affordable vacant land, and proximity to existing infrastructure. Another factor in the
development pattern is physical characteristics; Pasco County has four major rivers and hundreds of
lakes. Lowlands, wetlands, floodways, and poorly-drained soil have historically acted as natural
inhibitors to urban development. Roughly one-quarter of the acreage in Pasco County is publicly-owned
land and designated as conservation, coastal land, recreation/open space, or public/semipublic. This
acreage includes coastal and conservation areas along the west coast of Pasco, wellfields in West and
Central Pasco, and parkland owned by the County or State.
Land use patterns in Pasco County show a concentration of residential density and non-residential
intensity in the areas along the US-19 corridor (which includes the municipalities of Port Richey and
New Port Richey), Land O' Lakes from Bell Lake Road and US-41 to the Hillsborough County line, and the
activity centers at the intersections of I-75 and SR-54/56, I-75 and SR-52, and US-301 from Zephyrhills to
Dade City. Mining operations comprise a small amount of the acreage in central Pasco County, and land
currently planned for industrial development is located in areas adjacent to the municipalities or
constitutes a land use component in a Development of Regional Impact (DRI). Retail and office
development are planned along the collector and arterial roadways in proximity to residential
developments within urbanized areas or as a component of a unified Plan of Development. A mixed-use
Future Land Use designation allows a mix of land uses along I-75 and the interchanges of SR-52, SR-
54/56, and CR-41.
PCPT | Transportation Disadvantaged Service Plan 10
The recent/planned construction of several major road projects in the county—Suncoast Parkway, Ridge
Road extension, and SR-54/56—has resulted in new areas being considered for development. In
addition, a perceived demand for increased multi-family housing in the urbanized areas could result in
an increased demand for public transportation. The employment base in Pasco County has been limited
to a few manufacturers, the public school system, local government, medical facilities, professional
services, and retail establishments. Increasing the employment base in the county is significant to its
growth.
Pasco County is continuing to grow at a moderate growth rate, infrastructure construction and
expansion are planned through 2035, residential and commercial construction is continuing within
planned developments and along major roadway corridors, and there are incentives for attracting new
industry to the county.
Population and Composition
Population information from the 2000 and 2010 Census, supplemented with information from the 2018
American Community Survey (ACS), was used to develop a population profile for the study area. As
shown in Table 3, the population of Pasco County increased 48 percent from 2000 to 2018, from
344,765 to 510,593. From 2010 to 2018, Pasco County continued to grow at a rate of nearly 10 percent.
Table 3: Population Characteristics, Pasco County, 2000–2018
Characteristic
2000
2010
2018
% Change
2000–
2018
% Change
2010–
2018
Population
344,765
464,697
510,593
48.1%
9.9%
Households
147,566
189,612
199,227
35.0%
5.1%
Number of workers
140,895
208,639
223,789
58.8%
7.3%
Land area (sq. mi.)
745
747
747
0.3%
0.0%
Person per household
2.30
2.42
2.56
11.3%
5.8%
Workers per household
0.95
1.10
1.12
17.9%
1.8%
Persons per square mile of land area
462.77
622.08
683.52
47.7%
9.9%
Workers per square mile of land area
189.12
279.30
299.58
58.4%
7.2%
Sources: 2000 and 2010 Census, 2018 ACS
Florida population projections shown below were prepared by the Bureau of Economic and Business
Research (BEBR) and indicate a projected county population growth to 586,100 by 2025, an increase of 9
percent, and to 659,200 by 2035, an increase of 23 percent. Figure 2 shows the population projections
for Pasco County from 2020 through 2045.
PCPT | Transportation Disadvantaged Service Plan 11
Figure 2: Pasco County Population Projections, 2020–2045
Source: BEBR, Projections of Florida Population by County 2020-2045
A review of population trends was also conducted for the six municipalities in Pasco County using data
prepared by BEBR. The trend analysis included New Port Richey, Zephyrhills, Dade City, Port Richey, San
Antonio, and St. Leo. Table 4 provides population trends for these municipalities and Pasco County for
2000, 2010, and 2019.
Table 4: Population and Trends for Cities and Towns, Pasco County, 2000–2019
Municipality
2000
2010
2019
2010–2019
2000–2019
% Change
Recent
Trend
% Change
Full Trend
Dade City
6,188
6,437
7,314
13.6%
18.2%
New Port
Richey
16,117
14,911
16,027
7.5%
-0.6%
Port Richey
3,021
2,671
2,862
7.2%
-5.3%
St. Leo
590
1,340
1,325
-1.1%
124.6%
San Antonio
684
1,138
1,320
15.9%
92.9%
Zephyrhills
10,833
13,288
16,670
25.5%
53.9%
Unincorporated
307,335
424,912
481,604
13.3%
56.7%
Total County
344,765
464,697
527,122
13.43%
52.89
Source: BEBR, Florida Estimates of Population 2019
Age Distribution
Age is an important factor affecting transit demand. As shown in Figure 3, almost 23 percent of Pasco
County’s population is age 65 or older. Older persons may be more likely to use public transportation as
the aging process begins to limit their ability or preference to drive.
537,300
586,100
626,800
659,200
686,700
711,000
0
200,000
400,000
600,000
800,000
2020 2025 2030 2035 2040 2045
PCPT | Transportation Disadvantaged Service Plan 12
Figure 3: Age Distribution, Pasco County, 2018
Source: 2018 ACS
Table 5 shows projections of Pasco County population distribution by age group for 2018 to 2045, and
Figure 4 shows the projected older adult population for Pasco County compared to Florida based on
data from BEBR’s Florida Population Studies Population Projections. Pasco County has a slightly larger
proportion of older adults compared to the statewide average. By 2025, the older adult population is
projected to increase from 22.8 percent to 24.8 percent in 2025 and to 25.7 percent by 2045. Persons
ages 45–64—the next wave of retirees—currently represent approximately 26 percent of the total
population in the county.
Table 5: Population Distribution Projections by Age Group, Pasco County, 2018–2045
Age
Projection Year
Trend
2018
2020
2025
2030
2035
2040
2045
Under 9
10.9%
10.8%
10.9%
11.0%
11.0%
10.8%
10.6%
10–14
5.9%
5.9%
5.6%
5.5%
5.6%
5.7%
5.7%
15–19
5.6%
5.6%
5.5%
5.2%
5.2%
5.3%
5.4%
20–44
28.6%
28.6%
29.2%
29.8%
30.0%
29.3%
29.1%
45–64
26.2%
25.9%
24.1%
22.3%
21.8%
22.5%
23.5%
65 +
22.8%
23.3%
24.8%
26.2%
26.4%
26.3%
25.7%
Source: BEBR
Under 15,
16.8%
15 to 24,
10.8%
25 to 44,
23.0%
45 to 64,
27.0%
65 +, 22.5%
PCPT | Transportation Disadvantaged Service Plan 13
Figure 4: Population Distribution Projections for Older Adults (Age 65+), 2018–2045
Source: BEBR
Persons with Disabilities
According to the ACS, 16.2 percent of Pasco County’s population has some type of disability; Florida’s
overall concentration of persons with disabilities is slightly lower than Pasco County’s, at 13.4 percent.
As shown in Table 6, about one-quarter of the county population ages 65–74 has a disability, and almost
half (47%) over age 74 have a disability.
Table 6: Persons with Disabilities by Age, 2018
Age
Pasco County
Florida
Under 5
0.6%
0.7%
5–17
7.1%
5.7%
18–34
7.0%
5.9%
35–64
15.3%
12.3%
65–74
25.7%
22.7%
75+
47.1%
46.2%
Total Population
16.2%
13.4%
Source: 2018 ACS
Income Distribution
Income is an important factor in determining public transit needs. According to the 2018 ACS 5-Year
estimate, 23 percent of Pasco County residents had an annual income of less than $25,000; median and
average household incomes in Pasco County were $50,417 and $68,215, respectively. Figure 5 shows the
distribution of annual household income for residents in Pasco County.
22.8%
23.3%
24.8%
26.2%
26.4%
26.3%
25.7%
19.8%
20.4%
22.4%
24.3%
25.1%
25.4%
25.2%
2018 2020 2025 2030 2035 2040 2045
Pasco County Florida
PCPT | Transportation Disadvantaged Service Plan 14
Figure 5: Annual Household Income, Pasco County, 2018
Source: 2018 ACS
Automobile Ownership
Table 7 shows the number of vehicles available by household within Pasco County and Florida. As
shown in the table, the county’s distribution of household vehicle availability is similar to that for
Florida, with an important difference in that the county has a slightly lower percentage of zero-car
households compared to the state average. Approximately 40 percent of the households in the county
have at least two vehicles available to them. Household vehicle availability plays an important role in
determining public transit needs. Zero-vehicle households are traditionally considered transit-
dependent because they rely heavily upon transit to fulfill their transportation needs.
Table 7: Vehicles Available per Household, 2018
Vehicles
Available
Pasco County
Florida
None
5.5%
6.5%
1
41.7%
40.2%
2
38.8%
38.3%
3 or More
13.9%
15.0%
Source: 2018 ACS
Less than
$24,999
23%
$25,000 to
$49,999,
27%
$50,000 to
$74,999,
18%
$75,000 to
$99,999,
12%
$100,000 to
$149,999,
12%
$150,000 to
$199,999,
4%
$200,000 or
more
4%
PCPT | Transportation Disadvantaged Service Plan 15
Employment
Table 8 presents a snapshot of the current labor force, employment, and unemployment data for Pasco
County and Florida. These figures show that Pasco County has a slightly lower unemployment rate than
the state as a whole.
Table 8: Labor Force Participation, 2018
Geography
% of Population
in Labor Force*
% of Labor Force
Employed
Unemployment
Rate
Pasco County
53.6%
50.5%
5.7%
Florida
58.7%
55.4%
5.2%
*Represents percentage of population (age 16 and older) in the labor force
Source: 2018 ACS
Table 9 shows the means of transportation for employed individuals in Pasco County. The 2018 ACS
revealed that of the 206,221 workers in Pasco County, those who used public transportation only
accounted for 0.4 percent.
Table 9: Commuting Choices for Employed Persons, Pasco County, 2018
Drove
Alone
Carpool
Public
Transit
Walk/
Bike
Taxi/Motor-
cycle/Bike
Worked at
Home
Workers age 16 and over
80.4%
8.6%
0.4%
1.2%
1.6%
7.7%
Source: 2018 ACS
PCPT | Transportation Disadvantaged Service Plan 16
According to the latest data from the Economic Development Council, the top 20 employers in Pasco
County are shown in Table 10.
Table 10: Major Employers, Pasco County
Rank
Employer Name
Employees
1
Pasco County School District
10,353
2
Pasco County Government
4,277
3
HCA Healthcare (5 locations)
2,906
4
State of Florida
2,019
5
Medical Center of Trinity
1,370
6
Morton Plan North Bay Hospital/Recovery Center
1,360
7
Pasco County Sheriff
1,343
8
AdventHealth Dade City & Zephyrhills
1,294
9
Florida Medical Clinic (22 locations)
1,176
10
AdventHealth Wesley Chapel
1,145
11
Saint Leo University
853
12
Federal Government
820
13
Saddlebrook Resort
509
14
Pasco-Hernando State College
406
15
Withlacoochee River Electric
376
16
Southeast Personnel Leasing
328
17
Pasco Clerk of the Circuit Court
310
18
AdventHealth Connerton
287
19
Bayonet Plumbing Heating and A/C
254
20
Premier Community HealthCare (8 Locations)
171
Source: Pasco County Economic Development Council
Major Trip Generators/Attractors
Major trip generators in Pasco County include several large industries, including education, healthcare,
retail, and professional services. The primary medical facilities in the county generating employment-
based and patient-based trips include the Regional Medical Center at Bayonet Point, Florida Hospital
Zephyrhills, and the Medical Center of Trinity. The primary recreational facilities in the county include
the J. Ben Harrill Recreation Complex, the Samuel W. Pasco Recreation Complex, the East Pasco Family
YMCA, the New Port Richey Recreation & Aquatic Center, and the Nye Park Recreation Center.
The US 19 corridor is lined with many retail businesses and professional services, including Gulf View
Mall, making it a major trip generator in the west portion of the county. To the east, Wiregrass, a major
retail, medical, and education center in Wesley Chapel, continues to be a major trip generator. A major
retail center, The Shops at Wiregrass, is an open‐air mall on 67 acres with more than 800,000 square
feet of retail, entertainment, and restaurant space. Just north of the mall is a medical center and a major
hospital, Florida Hospital Wesley Chapel, and several upcoming associated medical‐related
developments such as doctor’s offices and laboratory testing facilities. An education center just east of
the mall includes a satellite campus of Pasco‐Hernando State College. In addition, Tampa Premium
Outlets, located near I-75 and SR-56, has more than 100 retail shops and nearby restaurants that attract
large numbers of shoppers and tourists.
PCPT | Transportation Disadvantaged Service Plan 17
Inventory of Available Transportation Services
Transportation services provided in Pasco County are shown in Table 11. In addition to PCPT, which acts
as the public transit provider and the CTC provider, included are other private, public, and non-profit
service providers. The table also indicates which services are operated by a CTC contractor.
Table 11: Inventory of Transportation Services
Organizations
Type of Service
Address
Phone
Pasco County Public Transportation
Fixed route/
paratransit
8620 Galen Wilson Blvd,
Port Richey
(727) 834-3322
Transportation Management
Group, LLC
Taxi/Limo
6208 Ridge Rd,
Port Richey
(727) 834-4444
Seven 7’s
Taxi
17174 US Hwy 19 N,
Clearwater
(727) 777-7777
MMG Transportation, Inc.
Taxi/Ambulatory &
Wheelchair Van
4413 N. Hesperides,
Tampa
(813) 253-8871
MedFleet, Inc.
Non-Emergency
Ambulance
5334 Sunset Rd,
New Port Richey
(727) 849-6849
Wheelchair/Stretcher Limo, Inc.
Non-Emergency
Ambulance
6030 Massachusetts Blvd,
New Port Richey
(727) 845-4454
Ambulance Service Non-Emergency
Non-Emergency
Ambulance
4111 Land O' Lakes Blvd,
Land O’Lakes
(813) 929-2750
Uber
Ridehailing
555 Market St,
San Francisco, CA
(800) 353-UBER
Lyft
Ridehailing
185 Berry St,
San Francisco, CA
(855) 865-9553
Service Analysis
A service analysis was completed to estimate the TD population in an effort to establish the need and
demand for future TD services. Population projections were completed for 2020 through 2025.
Forecasts of TD Population
A required element of the service analysis section is the forecast of the TD population within the service
area. The travel demand forecasting methodology was updated effective June 2013 to address some of
the changes in policy and demographics that have occurred over the past 20 years since the original
methodology was established in 1993. TD population and travel demand estimates were calculated for
Pasco County using a series of automated formulas in the spreadsheet tool and inputs from the ACS
2014–2018 5-year estimates for population projection, age, income, and disability data, and BEBR
population estimates published in April 2019. The pre-coded data included in the spreadsheet tool’s
automated formulas are derived from the National Household Travel Survey (NHTS) and the U.S. Census
Bureau’s Survey of Income and Program Participation (SIPP). A detailed methodology for the forecast
calculations is provided in Appendix A. The forecast estimates produced by the tool include the general
TD population, critical need TD population, and demand for TD trips. The tool eliminates “double
counts” by automatically calculating the overlapping populations that occur when individuals fall into
one or more of the demographic or socio-economic categories.
PCPT | Transportation Disadvantaged Service Plan 18
As Shown in Table 12, the 2020 general TD population in Pasco County is estimated at 214,274,
equivalent to approximately 39 percent of the total countywide population. This population includes all
persons with disabilities, older adults, low-income persons, and children who are high-risk or at-risk and
is expected to increase by approximately 8 percent over the five-year period to 231,401. Table 13
forecasts an 8 percent increase in annual trips for critical need TD populations between 2020 and 2025.
Table 12: Pasco County General TD Population Forecast
General TD Population Forecast
2020
2021
2022
2023
2024
2025
Overlapping Circle Component
E – Estimate non-elderly, disabled, low income
10,288
10,447
10,609
10,773
10,940
11,110
B – Estimate non-elderly, disabled, not low income
33,473
33,992
34,519
35,054
35,597
36,149
G – Estimate elderly, disabled, low income
4,109
4,173
4,238
4,304
4,370
4,438
D – Estimate elderly, disabled, not low income
38,945
39,548
40,161
40,784
41,416
42,058
F – Estimate elderly, non-disabled, low income
8,588
8,721
8,856
8,994
9,133
9,275
A – Estimate elderly, non-disabled, not low income
72,346
73,468
74,606
75,763
76,937
78,129
C – Estimate low income, not elderly, not disabled
46,524
47,245
47,978
48,721
49,476
50,243
Total General TD Population
214,274
217,595
220,967
224,392
227,870
231,401
Total Population
545,723
554,181
562,770
571,492
580,350
589,344
Based on 78% of Pasco County population having access within ¼ mile of existing fixed-route system and paratransit service
operating service 306 days per year.
Source: University of South Florida Center for Urban Transportation Research (CUTR), Paratransit Service Demand Estimation
Tool, 2013
Table 13: Forecast of Critical Need TD Population & Travel Demand
Critical Need TD Population Forecast
2020
2021
2022
2023
2024
2025
Total Critical TD Population
Disabled
21,542
21,876
22,215
22,559
22,909
23,264
Low-income, not disabled, no auto/transit
3,298
3,349
3,401
3,454
3,507
3,562
Total critical need TD pop.
24,840
25,225
25,616
26,013
26,416
26,825
Daily Trips – Critical Need TD Population
Severely disabled
1,056
1,072
1,089
1,105
1,123
1,140
Low income, not disabled, no access
6,263
6,360
6,458
6,558
6,660
6,763
Total daily trips critical, need TD pop.
7,339
7,463
7,589
7,723
7,860
7,999
Annual Trips
2,245,590
2,283,541
2,322,133
2,363,234
2,405,064
2,447,633
Needs Assessment
PCPT provides all residents with equal access to transportation service, which is supplemented with
support from coordination contractors. Non-profit contractors provide trips with destinations outside
the fixed-route service area and outside of PCPT’s operating hours. Any person who wants to access
coordinated transportation services must register by completing an application.
The largest number of residents in need of transportation-related assistance is older adults. Several
factors account for their need for public transportation, such as physical or medical limitations, lack of a
driver's license, financial constraints, fear of driving, or reluctance to share rides. A large number of
physically- and mentally-challenged residents in Pasco County also require assistance, as do low-income
residents, including high-risk and at-risk children, primarily because they cannot reasonably afford their
PCPT | Transportation Disadvantaged Service Plan 19
own transportation. According to the Annual Operating Report (AOR) for FY 2018/19, PCPT, in
conjunction with the Coordination Contractors, performed a total of 242,115 one-way trips. Of those
trips, 35.6 percent were for persons with disabilities and 28 percent were for older adults whose
primary destinations were general medical office visits, shopping, and special programs.
Future transportation demands will be affected by demographic changes in employment and
population, location of urbanized areas, trip destinations, major new roadway construction that opens
new areas to development, and funding availability. Demand for transportation from the TD population
in the service area will increase for the groups identified above as the county's population grows.
Transportation alternatives could include vanpools, ride sharing, assistance in maintaining privately-
owned vehicles, purchase of gasoline, and use of public transportation, both fixed-route and advance-
reservation. Also, as the employment base in the county expands, demand for commuter services may
also increase. The population growth that has occurred in central Pasco County over the last decade has
created a demand for feeder commuter service into Hillsborough County or Hernando County. These
factors identified will be considered in the future assessment and enhancement of the public
transportation system.
Regional transit needs have been identified in the 2014 Tri-County Area Regional Mobility Needs Plan,
TBARTA’s 2015 Master Plan, and TBARTA’s 2020 TDP. These needs include the following:
• Regional paratransit services
• Projects benefiting older adults and individuals with disabilities
• Fixed-route improvements, including improved frequency and later evening and weekend
service
• Infrastructure and technology improvements
• Additional transportation services to quality of life/social activities
• Service connecting to major hospitals and hubs
• Regional fixed-route express and premium transit services
Barriers to Coordination
The PCPT Bus Pass Program is an initiative that has reduced transportation cost while increasing the use
of public transit services by TD recipients. The program's goal is to continually move customers from
paratransit to the fixed-route transit system when feasible. Development of this program was
considered a reasonable solution to PCPT concerns regarding coordination with the CTD. PCPT
implemented its Bus Pass Program in January 2001 for agency clients who used Medicaid transportation
up to five days per week. The goal is to try to move paratransit customers to the fixed-route service,
when possible. Training is available for individual riders on how to use the fixed- route system, and PCPT
provides complimentary bus passes to agencies for use in travel training programs.
According to the 2018/2019 AOR, 30 percent of riders were older adults or children, of which many are
not able to use the fixed-route system due to physical or other limitations. Eligibility of the remaining 70
percent can be reviewed on a case-by-case basis to transfer from paratransit to the fixed-route system.
PCPT | Transportation Disadvantaged Service Plan 20
Pasco County still has a relatively large population of older adults and residents with disabilities who
need paratransit service. Current resources may not be adequate with a growing population and ever-
increasing demand. PCPT will continue to seek additional long-term funding sources.
Goals, Objectives, and Strategies
Goals, objectives, and strategies were developed through adaptation of legislative and administrative
requirements as they relate to TD in the service area. PCPT’s mission is to provide safe, reliable, and
professional transportation to the citizen and our neighbors in Pasco County. PCPT accomplishes this
through providing a cost-effective and efficient transportation system that offers public, specialized, and
coordinated transportation services to Pasco County's citizens while remaining sensitive to the special
needs of Pasco County's citizens. The broad goals, measurable objectives, and implementation
strategies are intended to serve as a guide for planning and quality assurance monitoring for the five-
year period of the current MOA.
Goal 1: Ensure Availability of Transportation Services to TD Population.
Objective 1.1 Provide ongoing transportation service to meet the demand for TD trips, to the
maximum extent feasible.
Strategy 1.1.1
Continually work with coordination contractors and private contractors to provide
necessary and appropriate TD services.
Strategy 1.1.2
Remain responsive to the needs of the TD population and the community through
customer feedback surveys and public forums.
Strategy 1.1.3
Continually assess and adjust fixed-route schedules to and from major trip
generators/attractors and to meet demand for transportation.
Strategy 1.1.4
Continually ensure the availability of team members and assets to serve the needs
of the TD public.
Objective 1.2 Maximize cooperation between entities involved in the provision of TD services.
Strategy 1.2.1
Continually work with agencies to provide service to the community through the
Contract Coordinator process.
Strategy 1.2.2
Meet with agencies to give feedback on the TD system's performance and improve
coordination of the program.
Objective 1.3 Improve public awareness of the TD program.
Strategy 1.3.1
Continually update and distribute information and brochures to the TD population.
Strategy 1.3.2
Continually distribute information on major policy issues that affect users of the TD
system, such as system policies, times of operation, availability of service, etc.,
through news releases to television stations, print media, radio public service
announcements, mailings, Internet web pages, etc.
PCPT | Transportation Disadvantaged Service Plan 21
Goal 2: Ensure Cost-Effective and Efficient Transportation Services
Objective 2.1 Deliver a cost-affordable, cost feasible transportation service.
Strategy 2.1.1
Review semi-annually the operating data of all agencies in the coordinated system
to monitor cost-per-passenger trip and other efficiency measures.
Strategy 2.1.2
Continually implement PCPT’s Trip No-Show/Cancellation Policy and Procedures
and monitor passenger no-shows to increase driver productivity and client
accessibility.
Objective 2.2 Maximize the utilization of services available.
Strategy 2.2.1
Continually offer services to the general public as per the CTC requirements.
Strategy 2.2.2
Continue to refer people who need assistance to travel training programs.
Strategy 2.2.3
Continually coordinate within the coordinated system for supplemental service
provision.
Strategy 2.2.4
Conduct ongoing monitoring of dispatch operations.
Strategy 2.2.5
Provide annual employee training programs such as passenger assistance
techniques to PCPT and other agencies.
Objective 2.3 Develop and promote alternative transportation.
Strategy 2.3.1
Continue expanding the agency-sponsored Bus Pass Program to allow for
substantial cost-savings.
Strategy 2.3.2
Transfer eligible and qualified riders from paratransit service to the fixed-route
system to improve cost-effectiveness and resource efficiency.
Strategy 2.3.3
Expand transit services based on recommendations from the 2017 TDP and future
updates.
Goal 3: Provide Quality Service to TD Population
Objective 3.1 Demonstrate professionalism and courtesy in customer relations.
Strategy 3.1.1
Maintain a robust customer service training program and make it available to the
contracted carriers.
Strategy 3.1.2
Provide TD policies and procedures to all Pasco County residents via web sites,
social media campaigns, training, etc.
Strategy 3.1.3
Use annual surveys to receive feedback from riders and agencies.
Objective 3.2 Evaluate the TD Program annually.
Strategy 3.2.1
Conduct annual rider surveys to ascertain the TD system's performance and
improve program efficiency.
Strategy 3.2.2
Maintain the standards and performance measures adopted by the Florida
Legislature and CTD.
Strategy 3.2.3
Coordinate semi-annually with TD providers to review and/or establish coordination
system activities.
Strategy 3.2.4
Continually utilize the feedback from all sources to make the system more effective
and efficient to meet the CTD customers’ needs.
PCPT | Transportation Disadvantaged Service Plan 22
Objective 3.3 Maximize customer comfort and safety.
Strategy 3.3.1
Maintain and conduct safety training as needed for employees and/or agencies and
updates for current employees.
Strategy 3.3.2
Continue the ongoing implementation of the Transportation System Agency Safety
Plan (TSASP).
Objective 3.4 Minimize customer travel wait times.
Strategy 3.4.1
Continue the ongoing operation of the coordinated service on a 24-hour/7 day per
week basis.
Strategy 3.4.2
Continually monitor and improve routing procedures.
Strategy 3.4.3
Maintain on-time performance of 90 percent or better, based on the customer
timing point.
Goal 4: Ensure Necessary Funding to Support the TD Program
Objective 4.1 Increase funding for TD trips to meet demand.
Strategy 4.1.1
Continually pursue local government funding to provide the match for the non-
sponsored trip/equipment grant annually through the County budget process.
Strategy 4.1.2
Continually identify, evaluate, and pursue possible alternative TD funding available
through local, State, and Federal sources.
Objective 4.2 Encourage public and private agencies to identify and allocate sufficient funding to meet
the transportation needs of their clients.
Strategy 4.2.1
Assist coordinated agencies with the annual transportation budgets to ascertain
that their available funding for transportation is not being supplanted by non-
sponsored program funds.
Strategy 4.2.2
Encourage and aid not-for-profit agencies to apply for additional funding such as
Section 5310.
Objective 4.3 Ensure that funding continues for intercounty services.
Strategy 4.3.1
Continue to pursue FDOT Urban Corridor Program Funds to provide the necessary
financial support to maintain established Intercounty services.
Implementation Schedule
The improvements identified in Table 14 are a mechanism by which the goals, objectives, and strategies
discussed previously can be accomplished. As changes in the Coordinated System occur, this section of
the Service Plan will be updated annually. Improvements are arranged into four categories—
Coordination Improvements, System Policies, System Operations, and Capital Purchases. Coordination
Improvements provide refinements and additions to the CTC's existing coordination procedures. System
Policies and System Operations include operational policies and programs developed to increase
efficiency and reduce overall system cost. Capital Purchases includes all major equipment purchases and
estimated costs planned over the next year by PCPT, as established by the Transit Asset Management
Plan (TAM Plan) conducted in 2018.
PCPT | Transportation Disadvantaged Service Plan 23
Table 14: TDSP Implementation Schedule
Performance Improvement
Strategy/Measure
Implementation
Timeframe
Responsible
Party
Goal/
Objective
Estimated
Cost
Coordination Improvements
Provide service to meet demand
for TD trips to maximum extent
feasible
• Remain responsive to the needs of
the TD population and the
community through customer
feedback surveys and public
forums.
Ongoing:
Annually
PCPT
Objective
1.1
Staff Time
Improve public awareness of TD
Program
• Ensure continued distribution of
information and brochures.
Ongoing
PCPT
Objective
1.3
Staff Time/
Materials
Minimize customer travel wait
times
• Continually monitor and improve
routing procedures.
• Maintain on-time performance of
95% or better.
Ongoing
PCPT
Objective
3.4
Staff Time
System Policies
Annual evaluation of TD Program
• Conduct rider surveys.
• Maintain standards and
performance measures laid out in
TDSP.
Ongoing:
Annually
PCPT/MPO
Objective
3.2
Staff Time/
Materials
Maximize customer comfort and
safety
• Conduct safety training as needed
for new and existing employees.
• Continue implementation and
monitoring of TSASP.
Ongoing
PCPT
Objective
3.3
Staff Time
Demonstrate professionalism and
courtesy in customer relations
• Maintain a robust customer service
training program and make it
available to the contracted carriers.
Ongoing
PCPT
Objective
3.1
Staff Time
System Operations
Deliver cost-affordable service
• Review the operating data of all
agencies in the coordinated system
to monitor cost-per-passenger trip
and other efficiency measures.
Ongoing: Semi-
Annually
PCPT
Objective
2.1
Staff Time
Maximize utilization of services
available
• Refer people who need assistance
to travel training program.
Ongoing
PCPT
Objective
2.2
Staff Time
Maximize cooperation between
entities involved in provision of TD
services
• Meet with agencies to give
feedback on the TD system’s
performance and improve
coordination of the program.
Ongoing
PCPT/MPO
Objective
1.2
Staff Time/
Materials
Promote alternative
transportation options
• Continue expand agency-sponsored
Bus Pass Program.
• Evaluate eligibility of riders to
transfer from paratransit service to
fixed-route system.
Ongoing
PCPT
Objective
2.3
Staff Time
Ensure necessary funding to
support TD program
• Continually identify, evaluate, and
pursue possible alternative TD
funding available through local,
State, and Federal sources.
Ongoing
PCPT
Objective
4.1
Staff Time
Capital Purchases
Replacement vehicles
• 5 replacement paratransit vehicles
FY2020
PCPT
n/a
$504,900
New Vehicles
• 5 new fixed-route buses
FY2020
PCPT
n/a
$2,550,000
Bus shelters & signage
• Improvements to bus stop
amenities to comply with Title VI
requirements.
FY2020
PCPT
n/a
$280,000
PCPT | Transportation Disadvantaged Service Plan 24
SERVICE PLAN
Operations Element
Types, Hours, and Days of Service
In addition to providing fixed-route bus service, PCPT provides door-to-door advance reservation service
to eligible TD riders and sponsored/non-sponsored program recipients in Pasco County. Dispatchers
receive reservations, assign routes, and schedule buses on a daily basis. To schedule a trip reservation,
riders can call PCPT between 5:30 AM and 7:30 PM, Monday through Friday. ADA eligible passengers
can also call on Saturday and Sunday.
PCPT normally schedules trips on a day-to-day basis and not on a reoccurring basis. However, PCPT
does allow reoccurring trips (subscription service) for medical appoints for daily medical appointments,
i.e. dialysis trips.
Accessing Services
Eligibility
To access a sponsored or non-sponsored trip, eligibility must be determined by filling out the eligibility
application (see Appendix B). PCPT staff will determine eligibility based on client information supplied by
the agency, a physician’s recommendation, and an assessment, if needed, with the applicant.
At the time of registration, the client must answer information on name, address, birthday, Social
Security number, race, income/source of income, marital status, gender, access to automobile, number
in household, phone number, disability, transport location, nutrition location, emergency contact,
mobility aid, and other information that is required to determine eligibility under different funding
sources.
In addition, several transportation-related questions are asked to aid in selecting the appropriate mode
of transportation based on specific disabilities/health conditions that would require specialized
transportation. Upon obtaining this information, a determination of client eligibility is made in
accordance with the data collected. If the client's trips are eligible for sponsored service, their
information is entered into the reservation system for future reference. The most cost-effective mode of
transportation is also determined at this time.
Different funding sources have specific requirements to be eligible for their programs. For example, Title
III-B Older Americans Act recipients must be at least age 60, and to qualify under the TD Trust Fund,
eligible persons must be transportation disadvantaged, i.e., have no available automobile, be an older
adult, a person with a disability, a child at-risk, have a low income, etc.
Prioritization
The LCB established a priority list of trip purposes for the non-sponsored TD Trust Fund Grant. Trip
purpose, in terms of priority, is ranked as follows:
1) Medical
PCPT | Transportation Disadvantaged Service Plan 25
2) Employment (in county)
3) Nutritional (Elderly Nutrition Program/grocery shopping)
4) Training/education
5) Life sustaining/shopping (personal business/non-grocery shopping)
6) Other
In developing and prioritizing TD trips, the LCB adhered to the following criteria:
1) Cost effectiveness and efficiency
2) Purpose of trip
3) Unmet need
4) Available resources
To further increase efficiency and reduce costs, the LCB approved the following policies on November
29, 2007:
• Strengthen the customer qualification process to ensure that those with the greatest need
receive the highest priority.
• A car in a household may not disqualify otherwise eligible persons but should be a factor in
determining priority.
• Persons should be required to use the closest facility that will satisfactorily meet their needs.
• Health condition permitting and trip destination accessible by mass transit service, persons
should be transported to the nearest bus stop and required to use the mass transit bus service
to meet their specific needs.
• Maximize the use of PCPT driving staff to increase multi-loading of passengers.
The LCB's priority ranking is consistent with Rule 41-2, F.A.C. regarding prioritization of trips purchased
with CTD funds.
Advance Reservations
To schedule a trip, applicants can call (727) 834-3322 Monday thru Friday between 8:00 AM to 5:00 PM.
Trip reservations can be made up to three days prior to the date of service and no more than 14 days
prior to the date of service. Subscription trips for clients can be scheduled out to no longer than 6-
months. Reservations for two-day or next-day service will be available on an as available basis. PCPT has
an answering machine for clients to leave a message and a dispatcher will contact the customer on the
next business day. Customers are required to provide their name, address, telephone number,
requested date of pickup, requested pickup time, appointment time, and destination.
Fixed-Route Transit
To access fixed-route service, clients need to obtain a schedule from an outlet, including the PCPT
office, any County Library, Chambers of Commerce, government centers, area hospitals, The Shops at
Wiregrass, Pasco-Hernando State College bookstores, the New Port Richey and Zephyrhills City libraries,
or a bus operator. From this schedule, persons can estimate when the bus will reach their stop area. No
reservations are required.
PCPT | Transportation Disadvantaged Service Plan 26
Fares
Passengers usually pay a fare for service. Personal Care Attendants (PCA) on paratransit ride free but
PCA’s riding fixed-route buses must pay a fare. Children age 4 and under ride for free on transit only.
Reduced-fare riders include those who are:
• Age 65 and over
• Student of any age (with valid PCPT Reduced Fare Photo I.D.)
• Person with a certified disability
• Valid Medicare card holder
• Veterans (ride free)
Contracted Transportation Operators
PCPT currently does not have any contracts in place with private transportation operators.
Coordination Contractors
Pasco County conducted a survey of agencies in 1991 to determine which organizations were receiving
or had received Federal and/or State funding to support their transportation requirements. Funding
agencies must notify PCPT any not-for-profit agency that receives public funding. Each coordination
contractor and not-for-profit operator shown in Table 15 currently provides specialized transportation
for their program participants, and each previously obtained vehicles wholly or in part through a public
funding source, i.e., 5310, 5316, or 5317.
PCPT contracted with these agencies under a coordination umbrella to eliminate duplication of services
and to provide consolidation where feasible. When required, the LCB reviews each contract submission
to determine continued validity and need. Each agency must provide a presentation to the LCB to
explain its purpose, requirements, and justification for continuation as a coordinated contractor. All
coordination contracts are processed through the LCB and approved by the BCC. All discussions and
actions related to coordination contract issues are officially documented in the minutes of each LCB
meeting.
Table 15: Coordination Contractors
Operator
Clientele
Contact
Operating Hours
Lighthouse for the
Visually Impaired and
Blind, Inc.
Transportation for blind and visually-
impaired citizens to rehabilitative classes
and jobs and employees to job-related
training and activities
Sandy Barley,
Operations
Manager
Mon–Fri
8:00 AM-4:30 PM
Gulf Cost Jewish Family
and Community Services
Transportation for special-needs clientele
between their residential facility and
medical health or therapy appointments
Joseph Pacini,
Senior Grant
Accountant
24/7
A.F.I.R.E. of Pasco
County, Inc.
Transportation of developmentally-impaired
persons to/from school five days per week
and occasional field trips
Dave Alley,
Director of
Operations
Mon– Fri
7:00 AM–4:00 PM
ARC Nature Coast, Inc
Transportation of specialized-needs clientele
between residences and operating center
Naomi Brooks,
CFO
7:00 AM –5:00 PM
PCPT | Transportation Disadvantaged Service Plan 27
Public Transit Utilization
Fixed-route bus service is available to TD individuals in Pasco County through PCPT, which operates
fixed-route service Monday through Saturday. The average daily span of service is 14 hours, with some
routes starting as early as 5:00 AM and ending as late as 10:40 PM, with an average headway of one hour.
Service on Saturday depends on the route, and start times range from 6:00–9:00 AM, with some routes
operating as late as 7:00 PM. Due to population and destination densities, much fixed-route service is
concentrated in cities to the east and west of Pasco County. Schedules of all existing routes are provided
upon request and/or can be viewed on PCPT’s website at https://www.pascocountyfl.net/246/Fixed-
Routes-Schedules.
School Bus Utilization
PCPT currently does not utilize school buses in the provision of public transportation services.
Vehicle Inventory
Appendix C includes a list of paratransit and fixed-route vehicles used by PCPT.
System Safety Program Plan Certification
PCPT annually updates its SSPP in compliance with Rule 14-90, F.A.C. and maintains an ongoing safety
program that includes procedures and guidelines for providing its passengers and employees with a safe
environment for using its services or for employment. A copy of the most recent certification is provided
in Appendix D.
Intercounty Services
PCPT, Hillsborough Area Regional Transit (HART), and Pinellas Suncoast Transit Authority (PSTA) have
cooperative agreements that provide service across county lines. PCPT’s intercounty routes include the
following:
• Route 19, PCPT’s most productive route, operates along US-19 from SR-52 to Tarpon Avenue in
Pinellas County
• Route 54 is a cross-county service operating on SR-54 with direct connections to HART and PSTA
routes.
PCPT also is currently coordinating with TBARTA for regional transit planning. This includes TBARTA’s
first TDP developed in 2020 and its 2035 and 2050 long-range plans, which entail express buses, Bus
Rapid Transit (BRT), and light rail in addition to local transit and TD expansion.
Emergency Preparedness and Response
In the event of a natural disaster, Pasco County’s Office of Emergency Management takes command at
the Emergency Operations Center (EOC) and PCPT manages the Mass Evacuation Incident Annex. The
primary mission of this Annex is to coordinate evacuation efforts with participating/available public and
commercial transportation providers to ensure that persons who desire or require evacuation are
transported in a safe and expeditious manner to the nearest appropriate designated shelter.
PCPT | Transportation Disadvantaged Service Plan 28
The transportation evacuation function serves both ambulatory and non-ambulatory persons in the
designated or declared evacuation zones. Support is provided during voluntary and mandatory
evacuations, and mandatory evacuation zones receive priority support in terms of allocation and
assignment of transportation resources. Other functions include:
• Coordination of emergency transportation assistance in support of County departments and
other government and non-government agencies and organizations as directed by the
appropriate EOC authority.
• Coordination with other EOC functions to reduce the potential of duplication of efforts to
provide current resource and capability status and to request information or assistance.
• Coordination with the School Board Transportation office to establish and provide evacuation
routes to the general public.
• Coordination with the School Board Transportation office to aid PCPT staff in staging buses,
drivers, and escorts in pre-established emergency operations areas throughout the county.
Educational Efforts/Marketing
Promoting the transportation system is an ongoing activity and is a responsibility of transportation
providers to inform the community-at-large of the availability of transportation services to the area’s TD
population. During this report period, a variety of outreach activities were accomplished; Appendix E
includes examples of marketing initiatives.
Acceptable Alternatives
Transportation alternatives are approved by the CTD as a service; it is not arranged by the CTC but
provided by the purchasing agency. PCPT does not use alternative transportation providers at this time.
Service Standards
Pursuant to Rule 41-2.006, F.A.C., the CTC and any transportation operator/agency from whom service is
purchased or arranged by the CTC must adhere to BCC-approved standards. The following standards and
performance requirements are included in this Service Plan as required by the CTD and adopted by the
LCB. PCPT managers/supervisors continually monitor staff/operators to ensure that these standards and
performance requirements are met and/or exceeded. Training of new hires and staff is conducted on a
continuous basis. New standards/policies are updated as needed.
• Drug and Alcohol Testing – Required for safety-sensitive job positions within the coordinated
system covering pre-employment, randomization, post-accident, and reasonable suspicion, as
required by FHWA and FTA.
• Passenger Escorts & Children – An escort of passenger and dependent children to be
transported is required, as determined appropriate through the registration and reservation
process and able to accompany the passenger for the entire length of the trip at no additional
charge.
• Child Restraints – A paratransit service provider vehicle operator is required to provide a child
restraint device, used in accordance with Federal, State, and local regulations. Customers are
PCPT | Transportation Disadvantaged Service Plan 29
asked during the registration process to provide a car seat, but if unavailable, the operator will
provide a car seat. A trip is not denied to customers who cannot provide a child restraint device.
• Passenger Property – Property that can be carried by a passenger and/or driver in one trip and
can be safely stowed on the vehicle is allowed to be transported with the passenger at no
additional charge; individual providers may address additional requirements. (Passenger
property does not include wheelchairs, child seats, stretchers, secured oxygen, personal
assistance devices, or intravenous devices.)
• Vehicle Transfer Points – Vehicles transfer points are given consideration as to shelter, security,
and safety of passengers.
• Local Toll-Free Phone Number – A local toll-free telephone number for complaints, grievances,
or consumer comment must be posted inside all coordinated system paratransit vehicles.
• Out of Service Area Trips – Trips requested outside the service area may be provided for those
that are medically-necessary or life-sustaining or when no local accommodations are available.
Trips will be considered upon verification by a medical provider or review of pertinent
information and will be contingent upon available funding/resources.
• Vehicle Cleanliness – The interior of all vehicles must be free from dirt, grime, oil trash, torn
upholstery, damaged or broken seats, and protruding metal or other objects or materials that
could soil items placed in the vehicle or provide discomfort for the passenger.
• Billing Requirements to Contracted Operators – Billing requirements of the CTC to
subcontractors is addressed in the applicable contract. County payment terms are net 30 days.
However, if the CTC, without reasonable cause, fails to make payments to the subcontractors
and suppliers within seven working days after the receipt by the CTC of full or partial payment,
the CTC must pay the subcontractors and suppliers a penalty in the amount of one-half of one
percent of the amount due, per day, from the expiration of the period allowed herein for
payment (F.S. 2000/CH 287/Part I/287.0585, Late payments by contractors to subcontractors
and suppliers; penalty).
• Paratransit Passenger/Trip Database – A Paratransit Passenger/Trip database is maintained by
the CTC and contains information regarding an individual’s funding source eligibility profile
(includes income, disability, and age at time of registration). Contracted operators receive only
essential trip information, and coordination contractors are required to maintain the minimum
amount of information to complete the AOR.
• Adequate Seating – Adequate seating for paratransit services must be provided to each rider,
child, or PCA. No more passengers than the registered passenger seating capacity may be
scheduled or transported in a vehicle at any time. For fixed-route transit services provided by
larger buses, adequate seating or standing space will be provided to each rider, child, or PCA,
and no more passengers than the registered passenger seating or standing capacity may be
scheduled or transported in a vehicle at any time.
• Driver Identification – Drivers for paratransit services, including coordination contractors, are
required to announce and identify themselves by name and company in a manner that is
conducive to communicating with the specific passenger upon pick-up of each rider, group of
PCPT | Transportation Disadvantaged Service Plan 30
riders, or representative, guardian, or associate of the rider on a recurring basis. Each driver
must have photo identification in view of the passenger; name patches, inscriptions, or badges
that affix to driver clothing are acceptable. For transit services, the driver’s photo identification
must be in a conspicuous location in the vehicle.
• Passenger Assistance – Drivers must meet all ADA mandatory requirements for passenger
assistance.
• Communication Equipment – All vehicles ordered or put into service after the adoption of this
section of the rule and providing service within the coordinate system must be equipped with
two-way communications in good working order and be audible to the driver at all times.
• Vehicle Air Conditioning/Heat – All vehicles ordered or put into service after the adoption of
this section of the rule and providing service within the coordinated system must have working
air conditioners and heaters in each vehicle. Vehicles that do not have a working air conditioner
or heater will be scheduled for repair or replacement as soon as possible.
• Cardiopulmonary Resuscitation and First Aid – Cardiopulmonary resuscitation training is
required for drivers in the coordinated system, and First Aid training is highly encouraged.
• Criminal Background Screening – County-employed drivers are required to undergo a successful
criminal background screening and an employment history check before hire or selection. This is
completed through a Level II Background Screening.
• Service Effectiveness – Service effectiveness is determined by annual evaluations and
monitoring of the CTC and its contracted operators. Information is made available to the LCB as
part of the CTC evaluation process. In addition, surveys are completed to determine the
customer’s input on acceptability of service.
• Monitoring – Monitoring is conducted in accordance with the CTC Monitoring Procedures of
Operators and Coordination Contractors section of the TD Service Plan.
• Public Transit Ridership – To set a measurable standard for public transit ridership, PCPT
considers statistics on ridership growth (transit and paratransit), population within ¾-mile of the
fixed route as per ADA requirements, sponsored bus pass sales, type of passenger (older adult,
with a disability, etc.), and number of paratransit riders already transferred to the fixed route.
• Accidents – The CTC has established the standard that requires the maintenance of fewer than
1.2 accidents per 100,000 vehicle miles. Accidents are defined as collisions, derailments,
personal casualties, fires, and transit property damage greater than $1,000.
• Advance Reservations – Reservation requirements are addressed in the Accessing Services
section of the TD Service Plan. Clients are required to make their reservations from one to
fourteen days prior to their desired travel day.
• Call-Hold Time – PCPT’s standard for call-hold time is three minutes or less.
• Complaints – Complaints will be investigated and resolved within a reasonable time period
relative to the complaint. Formal grievances must be submitted in writing. Complaints should be
no more than 3 complaints per 100,000 miles.
PCPT | Transportation Disadvantaged Service Plan 31
• On-Time Performance – PCPT’s standard for on-time performance is 95 percent. Customers
should be delivered no earlier than 60 minutes before their scheduled appointment time.
• Pick-Up Window – PCPT requires a pick-up window for up to one hour before an appointment
to facilitate multi-loading. Loading restrictions and/or long-distance trips (cross-county) may be
up to two hours.
• Road Calls – The CTC has established a standard that requires a maximum of 3 road calls per
100,000 vehicle miles. PCPT defines road calls as breakdowns that require vehicles to be towed
or require a mechanic to be dispatched, which causes an interruption in service.
• Smoking – No smoking is allowed on vehicles.
• Eating and Drinking – No eating or open drinks allowed on buses.
• Transit Ridership – Clients able to access fixed-route transit are required to use this mode of
travel if available in their area. Ridership statistics are logged on a daily basis, and reports are
made available to the LCB and BCC.
• Late Cancellation/No-Show Policy – A late cancellation is when users do not provide sufficient
time for the transit system to adjust scheduling to not be affected by the cancellation. PCPT
considers a late cancellation as anything less than one hour before the originally scheduled trip.
A no-show of a scheduled trip is when a passenger is not at the designated pick-up location at
the scheduled time of the trip or refuses the trip. PCPT will take every step possible to ensure
that a rider is an actual no-show before canceling the trip. Bus operators will wait up to five
minutes before determining a rider is a no-show. PCPT’s no-show standard is to maintain fewer
than 3 percent of no-shows for all paratransit trips.
Local Complaint and Grievance Procedures/Process
The CTC is responsible for developing and implementing the local grievance procedures. It is the intent
of the CTD to encourage the resolution of grievances at the local level and to educate the passengers,
funding agencies, and any other interested parties about the grievance process.
There are two distinct type of grievance—a daily service complaint and a formal grievance, pursuant to
Chapter 427, F.S., and Rule 41 2, F.A.C.
Service Complaint
Service complaints are routine incidents that occur on a daily basis, are reported to the driver or
dispatcher or to other individuals involved with daily operations and are resolved within the course of a
reasonable time period suitable to the complainant. Service complaints may include, but are not limited
to:
• Late trips (late pickup and/or late drop-off)
• No-show by transportation operator
• No-show by client
• Client behavior
• Driver behavior
PCPT | Transportation Disadvantaged Service Plan 32
• Passenger discomfort
• Service denial (refused service to client without an explanation as to why; e.g., may not qualify,
lack of funds, etc.)
Formal Grievance
A formal grievance is a written complaint that documents any concerns or an unresolved service
complaint regarding the operation or administration of services by the transportation operator, CTC,
DOPA, or LCB. The grievant, in his/her formal complaint, should demonstrate or establish concerns as
clearly as possible. Formal grievances may include, but are not limited to:
• Chronic, recurring, or unresolved service complaints (see above)
• Violations of specific laws governing the provision of TD services; such as Chapter 427, F.S.; Rule
41 2, F.A.C.; supplemental documents; Sunshine Law; Civil Rights Act of 1964; ADA; etc.
• Contract disputes (agencies/operators)
• Coordination disputes
• Bidding disputes
• Agency compliance
• Conflicts of interest
• Supplanting of funds
• Billing and/or accounting procedures
As an additional avenue for consumers for having their questions and answers addressed and resolved,
the CTD began an Ombudsman Program in March 1994. Consumers can call a toll-free TD Helpline
number, (800) 983-2435, from 8:00 AM to 5:00 PM. Staff will hear the concern, give the caller the correct
information by referring them to the appropriate office or person, research the issue, and answer the
question. Within 14 days, Ombudsman staff will call the consumer to assure satisfaction has been
attained.
Persons wishing to file a grievance can call the PCPT office at (727) 834-3322 to have a grievance form
mailed to them. A copy of this procedure is available on a general basis to providers and agencies
involved in meeting the needs of the TD population.
Cost/Revenue Allocation and Rate Structure Justification
Data provided herein are intended to be used by the CTD, the LCB, and purchasers of service as an
analytical tool to evaluate specific cost elements of the CTC’s operations and anticipated changes in
addition to total system performance trends. These factors are further defined in terms of fully
allocated cost per total system vehicle mile, fully-allocated cost per total system passenger trip, and
fully allocated cost per total system driver hour.
As required by the CTD, PCPT initiated a new rate structure effective July 1, 2020, that is based on a
mileage rate only and no longer includes a coordination fee. PCPT provided the applicable rate change
documentation to the CTD for approval prior to implementation and is still currently under review. The
PCPT | Transportation Disadvantaged Service Plan 33
FY 2020/2021 rate structure for vehicles operated by the CTC is shown in Table 16. The rate structure for
the CTC is consistent with the CTD’s Rate Calculation Model shown in Appendix F.
Table 16: TD Trust Fund Services Rates
Service Type
Unit Type
Cost per
Unit
Ambulatory
Passenger Mile
$2.60
Wheelchair
Passenger Mile
$4.46
Bus Pass – Daily
Bus Pass
$3.75
Bus Pass – Monthly
Bus Pass
$37.50
Bus Pass – Monthly (Reduced)
Bus Pass
$18.75
Bus pass fares are also included in Table 16. In FY 2018/2019, there were 28,386 monthly bus pass trips,
a 4 percent increase from the previous year. Bus passes are provided to TD-eligible clients who are able
to use the fixed-route system. Riders are encouraged to buy a PCPT monthly bus pass or, if eligible,
apply for a sponsored bus pass.
QUALITY ASSURANCE
CTC Evaluation Process
The CTC is evaluated according to the required sections of the Quality Assurance and Program
Evaluation LCB CTC Evaluation Workbook, which was developed by the CTD. The purpose of this
evaluation is to ensure that the most cost-effective, efficient, non-fragmented, unduplicated,
appropriate, reliable, and accountable transportation services are provided to the local TD population.
After the LCB establishes an evaluation period, MPO staff request the necessary statistical data from the
CTC. Staff may also contact clients or funding agencies to determine their satisfaction with the TD
services received. This information is then tabulated and presented in a draft report. The LCB reviews
the draft report, directs staff to make appropriate revisions, and recommends adoption of the
document. The evaluation report is forwarded to the Pasco County MPO Board for its review, comment,
and adoption, and the adopted evaluation of the CTC is supplied to the Pasco County BCC and CTD.
The most recent completed Annual Evaluation Report was processed and approved through the LCB in
February 2018; the Annual Evaluation Report for FY 2018/2019 is currently being prepared.
CTC Monitoring Procedures of Operators and Coordination
Contractors
All public, private non-profit, and private for-profit agencies under contract with the Pasco County
CTC/PCPT to provide transportation services will be monitored on a periodic basis to ensure compliance
with the contract stipulations. The monitoring process is a continuing program to assess contract
compliance. The forms for this process are currently being redeveloped to better meet the needs of the
CTC.
PCPT | Transportation Disadvantaged Service Plan 34
Contracted Operators
In the future, service provided by contracted service operators will be monitored as necessary to ensure
quality of service.
Coordination Contractors
Contractors in the coordinated system are required to provide service and vehicles in accordance with
the conditions specified in their respective contracts and must submit a semi-annual operating report
detailing operational and financial data regarding coordination activities in the designated service area.
In addition, the operator is required to accomplish the following: 1) comply with audit and record
keeping requirements, 2) retain all records and documents for a period of five years, 3) comply with
safety requirements, 4) comply with the coordinator's insurance requirements, 5) protect civil rights, 6)
comply with all standards and performance requirements, and 7) submit to an annual review of all
contracts and subcontracts. An annual review of the coordinated contractors is conducted to review the
existing contract, financial records, driver information (including training completion), vehicle
inspections, SSPP, system safety certification, mechanic's certification, statistical records, insurance
documentation, and complaint resolution procedures.
Upon completion of annual contract compliance monitoring, a summary of the review and any
deficiencies noted during the review will be provided to the operator. If necessary, a second monitoring
visit is conducted to ensure compliance with standards and administrative requirements previously
noted. Results of these reports are made available to the LCB. The coordinated effort between the CTC
and LCB results in an extensive evaluation of the operator and a determination as to whether TD trips
are provided in a cost-effective and efficient manner. The LCB has the option of taking action on
individual coordination contracts if deemed necessary.
Planning Agency Evaluation Process
PCPT regularly attends and provides reports to the MPO Citizens Advisory Committee and is a member
of the Technical Advisory Committee. With regular participation, planning staff are well-informed on the
status of PCPT functions and prepared to formally evaluate the CTC.
LCB members were invited to review the current TDSP and make recommended changes to the
document.
In accordance with Title VI of the Civil Rights Act of 1964 and other non-discrimination laws, public
participation is solicited without regard to race, color, national origin, age, sex, religion, disability,
familial, or income status. It is a priority of PCPT that all citizens of Pasco County are given the
opportunity to participate in the transportation planning process, including low-income individuals,
older adults, persons with disabilities, and persons with limited English proficiency. PCPT’s Title VI
Specialist can be contacted at (727) 834-3200 for submission of discrimination complaints.
PCPT | Transportation Disadvantaged Service Plan A-1
APPENDIX A: TD POPULATION AND DEMAND FORECAST
METHODOLOGY
PCPT | Transportation Disadvantaged Service Plan A-2
Forecast of TD Population
Traditional definitions for trip type and category were recommended to be changed based on the
development of new approaches for the estimation of paratransit service demand. The new
methodology no longer uses the 1993 process terminology to describe trip types (e.g., program trips or
general trips) and trip categories (e.g., TD Category I and II). The new methodology quantifies two TD
sectors of the service area’s total population. The “general” TD population includes all persons with
disabilities, older adults, and low-income persons and children who are high-risk or at-risk. The “critical
need” TD population includes individuals who due to severe physical limitations or low incomes are
unable to transport themselves or purchase transportation and are dependent on others to obtain
access to healthcare, employments, education, shopping, social activities, or other life-sustaining
activities.
As some individuals may fall into more than one demographic or socioeconomic category, the
methodology incorporates provisions for eliminating the double counting of overlapping populations.
Once TD populations have been quantified, trips rates are applied to calculate daily and annual travel
demand. The updated methodology uses trip rates for persons who live in households with zero vehicles
available from the 2009 NHTS.
Forecast Methodology Inputs
To generate the subset of TD population, the current methodology requires the input of basic
countywide information, including the following:
• Last year of the US Census data used – 2018
• Percent of service area population with access to fixed-route transit – 78%
• Number of days per year that demand service operates – 306
Data from the 2014–2018 ACS were gathered and input for the portion of county population identified
by age, disability, and poverty status (Table A-1).
Table A-1: Required Population Data (2018)
Number of Annual Service Days:
County Population
By Age
Total Pop
by Age
Population
Below Poverty
Level by Age
Total
Population
with a
Disability by
Age
Total Pop with
Disability and
Below Poverty
Level by Age
< 5 Years of Age 27,219 6,607 0 0
5-17 79,591 12,508 6,367 1,172
18-34 94,170 12,530 7,340 1,102
35-64 207,979 23,446 28,728 7,702
Total Non Elderly 408,959 55,091 42,435 9,976
65-74 66,747 7,409 16,732 1,985
75+ 53,486 4,904 25,018 2,000
Total Elderly 120,233 12,313 41,750 3,985
Total 529,192 67,404 84,185 13,961
306
Area Name:
Last Year of Census Data Used:
Pasco County
2018
Percent Transit Coverage:
78%
PCPT | Transportation Disadvantaged Service Plan A-3
County population forecast control totals in five-year increments from 2015 and 2040 were obtained
from the latest BEBR forecast of population (Table A-2).
Table A-2: Pasco County Population Projections
Following input of the required data, the methodology spreadsheet tool produced a series of tables that
quantify the current General TD and Critical Need TD populations, the forecasted population through
2045, and a forecast of the number of daily and annual trips associated with the Critical Need TD
population.
Calculation of General TD Population
As noted, the revised TD demand methodology no longer uses the 1993 process terminology to describe
trips types (e.g., program trip or general trip) and trip categories. The new approach uses general TD
populations based on estimates of all persons with disabilities, older adults, low-income persons, and
children who are high-risk or at-risk. These population groups are further refined to identify the Critical
Need TD population, those who due to severe physical limitations or low incomes are dependent on
others for their mobility needs (Table A-3). Additionally, because some individuals in the general TD
population may fall into one or more demographic or socio-economic category (age, income, disability),
it is necessary to eliminate “double counts” from population totals. The spreadsheet tool calculates the
overlapping populations and makes the appropriate adjustments in the totals.
2018 515,077 5-year growth Annual % Growth
2020 534,500 44,900 1.55%
2025 579,400
2030 619,900
2035 654,000
2040 682,900
2045 708,900
County Population
Projections
PCPT | Transportation Disadvantaged Service Plan A-4
Table A-3: General TD Population
Calculation of Critical Need TD Population
Once the general TD population has been identified, the population groups are further refined to
identify the Critical Need TD population, those who due to severe physical limitations or low incomes
are dependent on others for their mobility needs (Table A-4). After the Critical Need TD population is
defined, daily trip rates are applied to calculate daily and annual travel demand (Table A-5). The
methodology incorporates per-capita trip rates for Florida households with zero vehicles available, as
derived from the 2009 NHTS. To establish a rate for the low-income and non-disability population, a
base rate of 2.400 is adjusted for trips made on transit (0.389), school buses (0.063), and special services
for people with disabilities (0.049). The daily trip rate for individuals with severe disabilities falls within
the specialized transit rate of 0.049 trips per day.
County Pop. By
Age
Total
Pop by
Age
% of Total
Pop
Population
Below Poverty
Level by Age
% of Total
Pop Below
Poverty
Level by
Age
Total
Population
with a
Disability by
Age
% of Total Pop
with a Disability
by Age
Total Pop with
Disability and
Below Poverty
Level by Age
% Total Pop
with a Disability
and Below
Poverty Level
by Age
< 5 Years of Age 27,219 5.1% 6,607 1.2% 0 0.0% 0 0.00%
5-17 79,591 15.0% 12,508 2.4% 6,367 1.2% 1,172 0.22%
18-34 94,170 17.8% 12,530 2.4% 7,340 1.4% 1,102 0.21%
35-64 207,979 39.3% 23,446 4.4% 28,728 5.4% 7,702 1.46%
Total Non Elderly
408,959 77.3% 55,091 10.4% 42,435 8.0% 9,976 1.89%
65-74 66,747 12.6% 7,409 1.4% 16,732 3.2% 1,985 0.38%
75+ 53,486 10.1% 4,904 0.9% 25,018 4.7% 2,000 0.38%
Total Elderly 120,233 22.7% 12,313 2.3% 41,750 7.9% 3,985 0.75%
Total 529,192 100% 67,404 12.7% 84,185 15.9% 13,961 2.64%
E - Estimate non-elderly/disabled/ low income From Base Data (I11) 9,976
B - Estimate non-elderly/ disabled/not low income Subtract I11 from G11 32,459
G - Estimate elderly/disabled/low income
From Base Data (I14) 3,985
D- Estimate elderly/ disabled/not low income Subtract I14 from G14 37,765
F - Estimate elderly/non-disabled/low income Subtract I14 from E14 8,328
A - Estimate elderly/non-disabled/not low income Subtract sum of J17, J18 and J19 from C14 70,155
C - Estimate low income/not elderly/not disabled Subtract I11 from E11 45,115
Total - Non-Duplicated 207,783
Double Counts Calculations
General TD Population % of Total
207,783 39.3%
Non-Duplicated General TD
Population Estimate
PCPT | Transportation Disadvantaged Service Plan A-5
Table A-4: Critical Need TD Population
Table A-5: Critical Need TD Population Travel Demand
Forecast of TD Population and Travel Demand
Using the ACS population source data and growth rates established by BEBR, projections of future
General and Critical Need TD population segments were developed (Tables A-6 and A-7). The daily and
annual trip demand for critical need paratransit services was calculated by applying the trip rate
estimates discussed previously. Annual trips were calculated by multiplying estimated daily trips by the
number of days per year that special services operate. As shown in Table A-7, Pasco County’s annual
demand to serve the Critical Need TD population is projected to increase from an estimated 2,245,590
trips in 2020 to 2,447,633 trips in 2025.
County Pop. By
Age
Total Population
with a Disability by
Age
% with a
Severe
Disability
by Age
Total Population
with a Severe
Disability by Age
% of Total Pop with
Severe Disability by
Age
% of Severe
Disability Below
Poverty Level
Total Severe
Disability Below
Poverty Level
< 5 Years of Age 0 4.20% - -
5-17 6,367 4.20% 267 0.34%
18-34 7,340 6.30% 462 0.49%
35-64 28,728 13.84% 3,976 1.91%
Total Non Elderly 42,435 4,706 1.15% 28.60% 1,346
65-74 16,732 27.12% 4,538 6.80%
75+ 25,018 46.55% 11,646 21.77%
Total Elderly 41,750 16,184 13.46% 11.70% 1,893
Total 84,185 20,889 3.95% 3,239
Not Low Income Low Income Totals
Non-Elderly
3,360 1,346 4,706
Elderly 14,290 1,893 16,184
TOTAL 17,650 3,239 20,889
Low Income Non Disabled Trip Rate Low Income & Not Disabled = C + F
Total 2.400 Assumes 53,443
Less 27.2% xx % without auto access
Transit 0.389 14,536
School Bus 0.063
22.0% xx % without transit access
Special Transit 0.049 3,198
1.899
Daily Trip Rates
Total
Total Actual Critical TD Population Per Person Daily Trips
Severely Disabled 20,889 0.049 1,024
Special Transit 0.049 Low Income ND ### 1.899 6,073
Totals 24,087 7,097
Critical Need - Severely Disabled TD Population
Calculation of Daily Trips
CALCULATION OF DAILY TRIPS
FOR THE
TRIP RATES USED
Severely Disabled Trip Rate
CRITICAL NEED TD POPULATION
PCPT | Transportation Disadvantaged Service Plan A-6
Table A-6: Forecast of General TD Population
Table A-7: Forecast of Critical Need TD Population & Travel Demand
General TD Population Forecast 2018 2019 2020 2021 2022 2023 2024 2025
Overlapping Circle Component
E - Estimate non-elderly/disabled/ low income
9,976 10,131 10,288 10,447 10,609 10,773 10,940 11,110
B - Estimate non-elderly/ disabled/not low income
32,459 32,962 33,473 33,992 34,519 35,054 35,597 36,149
G - Estimate elderly/disabled/low income
3,985 4,047 4,109 4,173 4,238 4,304 4,370 4,438
D- Estimate elderly/ disabled/not low income
37,765 38,350 38,945 39,548 40,161 40,784 41,416 42,058
F - Estimate elderly/non-disabled/low income
8,328 8,457 8,588 8,721 8,856 8,994 9,133 9,275
A - Estimate elderly/non-disabled/not low income
70,155 71,242 72,346 73,468 74,606 75,763 76,937 78,129
C - Estimate low income/not elderly/not disabled
45,115 45,814 46,524 47,245 47,978 48,721 49,476 50,243
TOTAL GENERAL TD POPULATION 207,783 211,003 214,274 217,595 220,967 224,392 227,870 231,401
TOTAL POPULATION 529,192 537,394 545,723 554,181 562,770 571,492 580,350 589,344
Critical Need TD Population Forecast 2018 2019 2020 2021 2022 2023 2024 2025
Total Critical TD Population
Disabled 20,889 21,213 21,542 21,876 22,215 22,559 22,909 23,264
Low Income Not Disabled No Auto/Transit
3,198 3,248 3,298 3,349 3,401 3,454 3,507 3,562
Total Critical Need TD Population 24,087 24,461 24,840 25,225 25,616 26,013 26,416 26,825
Daily Trips - Critical Need TD Population
Severely Disabled 1,024 1,039 1,056 1,072 1,089 1,105 1,123 1,140
Low Income - Not Disabled - No Access 6,073 6,167 6,263 6,360 6,458 6,558 6,660 6,763
Total Daily Trips Critical Need TD Population 7,097 7,217 7,339 7,463 7,589 7,723 7,860 7,999
Annual Trips 2,171,571 2,208,271 2,245,590 2,283,541 2,322,133 2,363,234 2,405,064 2,447,633
PCPT | Transportation Disadvantaged Service Plan A-7
APPENDIX B: PARATRANSIT ELIGIBILITY FORMS
West (727) 834-3322
Central (813) 235-6073
East (352) 521-4587
Fax (727) 859-0589
TTY Access 7-1-1
Date:
Dear Transportation Applicant:
Enclosed you will find a Pasco County Public Transportation (PCPT) application for Paratransit
services. Please complete the attached application, sign and mail the application back to PCPT at
the address on the form.
PCPT will use this form to assess your transportation needs and to determine your eligibility for
transportation within our various transportation opportunities. PCPT will notify you of the
review findings, within twenty-one (21) days of receipt of your completed application.
If you do not receive any response within 20-days you returning this application, please contact
PCPT at 727-834-3322 to follow up on your application.
If you have any questions or concerns, please contact PCPT.
Respectfully,
Kurt M. Scheible
Public Transportation Director
PUBLIC SERVICES BRANCH
727.834.3322 I Pasco County Public Transportation I 8620 Galen Wilson Boulevard I Port Richey,
FL 34668
PASCO COUNTY PUBLIC TRANSPORTATION (PCPT)
8620 Galen Wilson Boulevard
Port Richey, Florida 34668
(727) 834-3322
ELIGIBILITY APPLICATION FOR PARATRANSIT SERVICES
First Name Middle Initial Last Name Social Security #
Street Address Apt #
City State County
Zip
Name of Condo/Apartment, Sub-Division or Mobile Home Park
Closest Major Intersection
Telephone (home) (work) Date of Birth Sex (M) (F)
*The information below is optional and is used for statistical reporting purposes only. It is not used to determine
eligibility for service.
*Race/Ethnicity: American Indian
Asian or Pacific Indian
Black, Not Hispanic Origin
Hispanic White, Not Hispanic Origin
* Any Cultural Considerations
*Marital Status
Household Yearly Income Source of Income Number in Household
Other Household Members Name Relationship Age Driver’s License(Y/N) Vehicle Type
(Please list each member)
Do you own a vehicle? Yes No Do you have a Driver’s License? Yes No
Type of vehicle (car/van, etc) __ Does any member of your household own a vehicle? Yes No
Do you have friends or family members in the County who can transport you? Yes No If not, why?
FOR OFFICAL PCPT USE ONLY
Eligible for ADA _____
Eligible for TD _____
Eligible for III-B _____
Please list all Hospitals, Doctors and Medical Facilities that you visit on a regular basis:
NAME OF
NUMBER OF
DESCRIBE
HOW YOU
HOSPITAL/DOCTOR/FACILITY
TYPE OF TREATMENT MONTHLY VISITS
PREVIOUSLY GOT THERE
AVAILABILITY OF FEDERALLY FUNDED OR PUBLIC TRANSPORTATION
Yes / No
1.
Do you live on a bus route? What is the distance to the nearest bus stop?
2.
Have you used the bus system for transportation in the past?
3.
Do you have any limitations that would prevent you from using the bus system now?
If YES, please describe your limitations below. Be specific.
4.
Are you enrolled in any other programs that will pay for or provide transportation? If yes, please
describe them below.
SPECIAL NEEDS
Please check or list any special needs, services or modes of transportation you require during transportation:
Powered Wheelchair/Scooter ___ Cane ___
Manual Wheelchair ___ Respirator/Portable Oxygen ___
Walker ___ Service Animal ___
Personal Care Attendant (PCA) ___ Cue Cards ___
Other:
•
Are you able to transfer from your wheelchair to a car easily?
Yes No Not Applicable
If yes: Independently Only with assistance
•
Wheelchair Dimensions Combined weight of chair and passenger
Is wheelchair equipped with seat belts? _ Yes No
Other (please identify):
•
Can you climb three 12-inch steps to board a bus that has handrails?
Yes No
If no or sometimes, please explain.
Sometimes
•
Some bus trips may require you to get off one bus and onto another to complete your trip. Can you do this on your own?
Yes No Sometimes
If no or sometimes, please explain.
•
My disability prevents me from getting to the bus stop.
I could use the regular PCPT fixed route bus after receiving travel training.
I can use the regular PCPT fixed route bus under certain circumstances. Please explain.
•
If you need transportation to a shelter in the case of an emergency; please contact Pasco County Customer Service to register.
The contact phone numbers are as follows; (727)-847-2411, (352)-523-2411 or (813)-996-2411.
•
Please provide the name, address and phone number of an emergency contact person:
•
Is your health condition or disability temporary? Yes No
If yes, expected duration until _/ / ( months)
•
PCPT’s regular bus drivers call out bus stops at major transfer and destination points and all major intersections. They will also
call out special stops upon request. With this help, can you recognize the right stop and get off the bus when you need to?
Yes ___ No ___ Sometimes ___
If no or sometimes, please explain.
•
Using a mobility aid, or on your own, how far are you able to travel without the assistance of another person?
½ block (Less than 200 ft.) 1 or 2 blocks (circle one) ¼ mile (3 blocks)
½ mile (6 blocks) ¾ mile (9 blocks) other (please explain)
NOTE: If someone other than the applicant has completed this form please provide the appropriate information in the space below.
Name Relationship to Applicant Daytime Telephone
Address City State Zip
This information is available in an accessible format upon request. To request these formats, please contact PCPT.
I understand that the information obtained in this certification process will only be used by PCPT to determine eligibility for
Paratransit services, and that this information will only be shared with other transit providers or transportation programs to facilitate
travel and/or coordinate services. This information will be kept confidential and will NOT be utilized for any other purpose, unless so
authorized by the applicant in writing or unless otherwise ordered released by a court of law or equity. However, I understand that
PCPT may need to contact an authorized professional to verify the information on this application regarding how my status prevents
me from using the PCPT fixed route schedule bus system.
Collection of Social Security Numbers Notice
(Program Participants)
Florida Statute 119.071(5) and Title 42 Code of Federal Regulations, Section 435.910, require any agency that collects Social Security
numbers to provide a written explanation to the individual of the reason for its collection.
Why is Pasco County Public Transportation collecting your Social Security Number?
Pasco County Public Transportation is collecting your Social Security number as part of its responsibility to determine transportation
eligibility. We do this to assess transportation services that are funded by the state or federal government for which you may qualify.
The provision of your Social Security number is mandatory and your information will remain confidential and protected under penalty of
law. We will not use or give out your Social Security number for any other reason, including referrals to other agencies, unless you have
signed a separate form consenting to the release of information to another agency.
I understand and affirm that the information provided in this Application is truthful and accurate to the best of my knowledge, and
authorize the release of this information to PCPT for the purpose of evaluating my eligibility to participate in the Paratransit services
program. I understand that providing false or misleading information, or making fraudulent claims, or making false statements on behalf
of others constitutes a felony under the laws of the State of Florida. I agree to notify the PCPT office of any changes in my status
immediately and understand that this may affect my eligibility to use these services. I understand the reason why Pasco County Public
Transportation collects my Social Security number.
Applicant Signature Date
Health Insurance Portability and Accountability Act (HIPAA) and Privacy Practices
The HIPAA and Privacy Practices notice is provided with this application. It shall be the policy of PCPT to safeguard
and keep confidential, all information about clientele of any service within its purview. This policy will apply to both
written and oral communication, and will include personal and/or medical information. I understand that this information
is confidential and will not be shared with any other person or agency, with the possible exception of another transit
provider or transportation program to facilitate travel in those areas. PCPT may verify this information with the health
care professional.
This is to certify that I have read, understood, and received a copy of the above notice.
Applicant Signature Date
DISABILITY VERIFICATION
Disability verification by a qualified professional does not guarantee eligibility, but it can play a major role in the
eligibility determination process. It is important that any professional that verifies an individual’s disability be familiar not
only with that person’s particular disability, but with the individual’s ability or inability to travel on PCPT’s regular fixed
route bus system.
Please have the following Request for Verification of Disability form completed by one of the health care
professionals listed below and return it with the completed application.
Licensed Physician (MD) Physical Therapist Occupational Therapist
Certified Rehabilitation Counselor Orientation and Mobility Specialist
I understand that this information is confidential and will not be shared with any other person or agency, with the possible
exception of another transit provider or transportation program to facilitate travel in those areas. PCPT may verify this
information with the health care professional.
PASCO COUNTY PUBLIC TRANSPORTATION
(PCPT)
8620 GALEN WILSON BOULEVARD
PORT RICHEY, FLORIDA 34668
(727) 834-3200
Dear Medical Provider:
Patient Name:
This form is necessary for the above named patient to utilize our transit services. He/she has indicated that you can verify
his/her disability and its impact upon his/her ability. Federal law (the Americans with Disabilities Act of 1990) requires
Pasco County Public Transportation (PCPT) to provide Paratransit services to persons who cannot utilize available fixed
route services. The information you provide will allow us to make an appropriate evaluation of this request and its
application to specific trip requests. Thank you for your cooperation in this matter.
NOTE: Disability verification is mandatory for all applicants for PCPT service. Any professional that verifies an
individual’s disability, must have detailed, first-hand knowledge of that person’s disability, as well as the training and
credentials necessary for such an evaluation.
•
Please describe your professional status; i.e., Licensed Physician, Physical Therapist, Occupational Therapist,
Specialist and describe your methods for evaluating the applicant’s disability.
•
Medical/functional condition causing the disability, which will prevent the individual from using the regular bus
service.
•
Is this condition temporary? Yes No
If yes, expected duration until _/ /
PHYSICAL DISABILITIES
•
If the person has a disability affecting mobility, is the person able to travel either on his/her own or with a mobility
aid 200 feet without the physical assistance of another person?
Yes No Sometimes
•
Is the person able to travel either on his/her own or with a mobility aid 200 yards without the physical assistance of
another person?
Yes No Sometimes
•
Is the person able to travel either on his/her own or with a mobility aid ¼ mile without the physical assistance of
another person?
Yes No Sometimes
•
Is the person able to climb three (3) 12-inch steps without the assistance of another person? (Handrails are available)
Yes No Sometimes
•
Is the person able to wait outside without support for ten (10) minutes?
Yes No Sometimes
•
Does this person require special assistance and /or the use of any mobility aids? If so, what?
•
Are there any circumstances in which the applicant could not ride the regular, lift-equipped PCPT buses?
Please describe.
•
Does this person require a Personal Care Attendant (PCA) when traveling on public transit?
Yes No Sometimes (describe)
•
If this person falls, can he/she get up independently? Yes No Sometimes
•
Can this person negotiate traffic safely and independently? Yes No Sometimes
•
Can this person read information signs? _Yes No
If no, please explain.
•
NOTE: PCPT must be made aware of any special requirements of eligible passengers particularly if traveling
with a respirator or portable oxygen supply. Please describe if applicable.
•
If there is any other effect of the disability of which PCPT should be aware, please describe (e.g., heat sensitivity,
etc.).
Name of Professional
Mailing Address
City State Zip
Telephone Number
Signature: Date:
PCPT | Transportation Disadvantaged Service Plan A-8
APPENDIX C: PCPT VEHICLE INVENTORIES
PCPT Paratransit Vehicle Inventory
PCPT No.
Vehicle
Number
Year Make Model
Seating
Capacity
Length
Date
Aquired
Funding
Source
Title
Holder
Condition
FTA Useful
life
ACTIVE
Y/N
Mileage
Miles per
month
14
34944
2009 Ford Diesel Starcraft
18
23 2/23/2009 FTA Pasco CTY Good 5 YR/ 150K Y 176,423 2,940
572 35572 2011 Chevy Diesel Goshen 12 23 6/21/2011 FTA Pasco CTY Good 5 YR/ 150K Y 162,198 2,703
573 35573 2011 Chevy Diesel Goshen 12 23 7/1/2011 FTA Pasco CTY Good 5 YR/ 150K Y 176,267 2,938
574 35574 2011 Chevy Diesel Goshen 12 23 7/15/2011 FTA Pasco CTY Good 5 YR/ 150K Y 73,031 1,217
575 35575 2011 Chevy Diesel Goshen 12 23 7/15/2011 FTA Pasco CTY Good 5 YR/ 150K Y 67,776 1,130
636 40036 2016 Chevy Gas Glavel 16 23 8/17/2016 FTA Pasco CTY Good 5 YR/ 150K Y 123,173 2,053
637 40037 2016 Chevy Gas Glavel 16 23 8/17/2016 FTA Pasco CTY Good 5 YR/ 150K Y 117,178 1,953
638 40038 2016 Chevy Gas Glavel 16 23 8/17/2016 FTA Pasco CTY Good 5 YR/ 150K Y 119,787 1,996
1639 40039 2016 Ford Gas Cutaway 26 29' 8/17/2016 FTA Pasco CTY Good 5 YR/ 150K Y 172,959 2,883
1640 40040 2016 Ford Gas Cutaway 26 29' 8/17/2016 FTA Pasco CTY Good 5 YR/ 150K Y 145,448 2,424
1701 41667 2017 Ford Gas Champion 12 23 10/24/2017 FTA Pasco CTY Good 5 YR/ 150K Y 81,989 1,366
1702 41668 2017 Ford Gas Champion 12 23 10/24/2017 FTA Pasco CTY Good 5 YR/ 150K Y 88,974 1,483
1703 41669 2017 Ford Gas Champion 12 23 10/24/2017 FTA Pasco CTY Good 5 YR/ 150K Y 86,500 1,442
1704 41670 2017 Ford Gas Champion 12 23 10/24/2017 FTA Pasco CTY Good 5 YR/ 150K Y 88,131 1,469
1705 41671 2017 Ford Gas Champion 12 23 10/24/2017 FTA Pasco CTY Good 5 YR/ 150K Y 81,663 1,361
1706 41672 2017 Ford Gas Champion 12 23 10/24/2017 FTA Pasco CTY Good 5 YR/ 150K Y 36,422 607
823 42823 2018 Ford Gas Champion 12 23 1/10/2019 FTA Pasco CTY Good 6 YR/ 150K Y 46,936 21
833 43833 2019 Ford Gas Champion 12 23 10/11/2019 FTA Pasco CTY Good 6 YR/ 150K Y 1,519 0
35 30327 2006 Ford Diesel Starcraft 18 23 11/17/2005 FTA Pasco CTY Fair 5 YR/ 150K N 219,735 3,662
635 40035 2016 Chevy Gas Glavel 16 23 8/17/2016 FTA Pasco CTY Good 5 YR/ 150K N 71,291 1,188
576 35576 2011 Chevy Diesel Goshen 12 23 7/15/2011 FTA Pasco CTY Good 5 YR/ 150K Y 168,480 2,340
As of 4/30/2020
PCPT Fixed-Route Vehicle Inventory
PCPT No.
Vehicle
Number
Year Make Fuel Type Model
Seating
Capacity
Length
Date Aquired
Funding
Source
Title Holder
Condition
FTA Useful
life
ACTIVE
Y/N
Mileage
Miles per
month
94 31914 2007 Blue Bird Diesel ULTRA LF 22 30' 8/4/2006 FTA Pasco CTY Good 10 Yr/350K Y 495,647 4,130
49 34876 2010 El Dorado Diesel EZRII-MAX35' 41 35' 2/3/2010 FTA Pasco CTY Good 12 YR/500K Y 492,884 3,423
50 34877 2010 El Dorado Diesel EZRII-MAX35' 41 35' 2/3/2010 FTA Pasco CTY Good 12 YR/500K Y 458,786 3,186
51 34878 2010 El Dorado Diesel EZRII-MAX35' 41 35' 2/3/2010 FTA Pasco CTY Good 12 YR/500K Y 582,068 4,042
52 34879 2010 El Dorado Diesel EZRII-MAX35' 41 35' 2/3/2010 FTA Pasco CTY Good 12 YR/500K Y 470,530 3,268
435 35435 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 4 94,470 3,434
436 35436 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 4 77,149 3,314
566 35566 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 4 38,279 3,044
567 35567 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 3 92,794 2,728
568 35568 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 5 32,068 3,695
569 35569 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 4 35,489 3,024
570 35570 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 5 13,528 3,566
571 35571 2011 El Dorado Diesel EZRII-MAX35' 41 35' 6/21/2011 FTA Pasco CTY Good 12 YR/500K Y 3 89,269 2,703
391 37391 2014 Gillig Diesel Low Floor 38 40' 6/1/2014 FTA Pasco CTY Good 12 YR/500K Y 319,746 2,220
392 37392 2014 Gillig Diesel Low Floor 38 40' 6/1/2014 FTA Pasco CTY Good 12 YR/500K Y 329,608 2,289
393 37393 2014 Gillig Diesel Low Floor 38 40' 6/1/2014 FTA Pasco CTY Good 12 YR/500K Y 268,885 1,867
394 37394 2014 Gillig Diesel Low Floor 38 40' 6/1/2014 FTA Pasco CTY Good 12 YR/500K Y 347,752 2,415
395 37395 2014 Gillig Diesel Low Floor 38 40' 6/1/2014 FTA Pasco CTY Good 12 YR/500K N 348,687 2,421
10 39010 2016 Gillig Diesel Low Floor FDOT 38 40' 3/7/2016 FDOT FDOT Good 12 YR/500K Y 326,805 2,269
11 39011 2016 Gillig Diesel Low Floor FDOT 38 40' 3/7/2016 FDOT FDOT Good 12 YR/500K Y 201,961 1,403
12 39012 2016 Gillig Diesel Low Floor 38 40' 3/7/2016 FTA Pasco CTY Good 12 YR/500K Y 33 2,375 2,308
1401 39891 2004 Gillig Diesel Low Floor/HART 38 40' 3/7/2016 local Pasco CTY Good 12 YR/500K Y 153,675 1,067
1601 40311 2016 Gillig Diesel Low Floor 29 30' 12/20/2016 FTA Pasco CTY Good 10 YR/350K Y 235,714 1,964
1602 40312 2016 Gillig Diesel Low Floor 29 30' 12/20/2016 FTA Pasco CTY Good 10 YR/350K Y 163,144 1,360
1701 41592 2017 Gillig Diesel Low Floor 29 30' 9/11/2017 FTA Pasco CTY Good 12 YR/500K Y 100,588 699
1702 41593 2017 Gillig Diesel Low Floor 29 30' 9/11/2017 FTA Pasco CTY Good 12 YR/500K Y 97,183 675
1801 41815 2018 Gillig Diesel Low Floor 29 30' 2/28/2018 FTA Pasco CTY Good 12 YR/500K Y 146,505 1,017
1802 41816 2018 Gillig Diesel Low Floor 29 30' 2/28/2018 FTA Pasco CTY Good 12 YR/500K Y 136,968 951
1803 41819 2018 Gillig Diesel Low Floor 29 30' 2/28/2018 FTA Pasco CTY Good 12 YR/500K Y 146,671 1,019
1804 41820 2018 Gillig Diesel Low Floor 29 30' 2/28/2018 FTA Pasco CTY Good 12 YR/500K Y 146,715 1,019
1805 41821 2018 Gillig Diesel Low Floor 29 30' 2/28/2018 FTA Pasco CTY Good 12 YR/500K Y 144,205 1,001
95 33412 2007 Blue Bird Diesel ULTRA LF 30 35' 2/2/2008 FTA Pasco CTY Good 12 YR/500K N 368,833 2,561
1402 39892 2004 Gillig Diesel Low Floor/HART 38 40' 3/7/2016 local Pasco CTY Good 12 YR/500K N 367,167 2,550
As of 4/30/2020
PCPT | Transportation Disadvantaged Service Plan A-9
APPENDIX D: SYSTEM SAFETY CERTIFICATION
SYSTEM
SAFETY
AND
SECURITY
CERTIFICATION
DATE:
May
7,
2020
NAME:
Pasco
County
Public
Transportation
(PCPT)
ADDRESS:
8620
Galen
Wilson
Boulevard
Port
Richey,
Florida
34668
THE
BUS
TRANSIT
SYSTEM
NAMED
ABOVE
HEREBY
CERTIFIES
TO
THE
FOLLOWING:
1.
The
adoption
of
a
System
Safety
Program
Plan
(SSPP)
in
accordance,
at a
minimum,
with
established
FLORIDA
DEPARTMENT
OF
TRANSPORTATION
(FDOT)
safety
standards
set
forth
in
Chapter
14-90,
Florida
Administrative
Code
(FAC).
2.
The
adoption
of
a
Security
Program
Plan
(SPP)
in
accordance,
at
a
minimum,
with
established
FDOT
safety
standards
set
forth
in
Chapter
14-90,
FAC.
3.
Compliance
with
the
adopted
standards
of
the
SSPP
and
SPP.
4.
Performance
of
security
assessments
on
all
PCPT
transit
properties
operated
in
accordance
with
Rule
14-90.
009,
FAC.
5.
Performance
of
safely
inspections
on
all
buses/vehicles
operated
m
accordance
with
Rule
14-90.
009.
FAC.
SIGNATURE:
TITLE:
I/
'
Kfurtt^iScheible
Public
Transportation
Director
NAME
AND
ADDRESS
OF
ENTITY,
WHICH
HAS
PERFORMED
VEHICLE
SAFETY
INSPECTIONS:
NAME:
ADDRESS:
Pasco
County
Fleet
Maintenance
Brent
Wahl,
Fleet
Management
Director
Pasco
County
Fleet
Management
6911
Fox
Hollow
Drive
Port
Richey,
Florida
34668
PCPT | Transportation Disadvantaged Service Plan A-10
APPENDIX E: EDUCATION AND MARKETING INITIATIVES
PUBLIC SERVICES BRANCH
727.834.3480 I Elderly Nutrition Building I 8600 Galen Wilson Boulevard I Port Richey, FL 34668
2019 Marketing & Education Initiatives
January 5 Community Wellness Event
Located at Faith Baptist Church in New Port Richey. Great event with over 500 people attending the event. Spoke to
several people who needed transportation for their children attending PHSC for upcoming year. Several people from the
Landings at Seaforest are interested in a travel training program.
January 18 Senior Services
Zephyrhills Senior Center Open House celebrates renewed partnership with Saint Elizabeth Church. Great Turnout!
Spoke to the group regarding both paratransit and fixed route. Sat with several individuals regarding paratransit and gave
them applications to take with them.
January 28 Moore – Mickens
The Moore-Mickens school reopened as a community education and social center again, serving the low-income Dade
City community. I spoke to the first GED graduating class regarding public transportation. A quarter of the class already
uses PCPT, however unaware that they can get to Tampa or even the west side for employment. Every fourteen weeks
Moore-Mickens offers a new GED class that I speak with and have a travel training class.
February 5 Guest Speaker at PIC Meeting
Pasco Interagency Council meets quarterly at Land O’ Lakes High School. The mission of PIC is to collaborate with
agencies to provide students with disabilities and their families with post-secondary resources that assist with accessing
services that lead to employment and life success. I was a guest speaker at the meeting discussing fixed and paratransit
options as well as travel training and how I can assist students and families learn how to ride the bus.
February 6 Cornerstone Pregnancy Services
I met with the center to see how PCPT can assist their clients. Cornerstone offers assistance to low income and single
mothers. Cornerstone purchased 50 day passes to help clients. We discussed travel training options for clients.
February 18-24 Pasco County Fair
PCPT had an information booth at the fair in the Community Exhibits section. The fair has a building for displays of
community resources to let the people of Pasco County know what we have to offer.
February 28 Wiregrass Ranch High School
I met with several ACCESS Independent Teachers regarding how PCPT can help students and parents with
transportation. The teachers assist with independent living skills and would like to bring travel training into the curriculum.
March 2 River Ridge Middle School
Community Services Expo Event was an event for the community to discuss resources available in the county. It was a
smaller event, however very beneficial for Paratransit. I spoke with several individuals regarding paratransit and several
kids enjoyed trying the lift on the paratransit vehicle.
March 14 Senior Expo @ Gulf View Mall
The Tampa Bay Senior Expo is a free community event for older adults, caregivers, their families, and professionals,
which showcases exhibitors representing community resources, health, housing, financial and legal assistance, end-of-life
considerations, long-term care services, transportation, travel and leisure, volunteer/employment opportunities, and
PUBLIC SERVICES BRANCH
727.834.3480 I Elderly Nutrition Building I 8600 Galen Wilson Boulevard I Port Richey, FL 34668
more. Produced and Hosted by The Tampa Bay Times.
March 16 Southeastern Guide Dogs Travel Training
First set of training for the Southeastern Guide Dogs using public transportation. We had 5 trainers with 5 dogs teaching
the dogs and 7 new guide dog trainers how to use public transportation. We met at the Park n Ride at Florida Hospital
and took a bus to the outlet mall. The dogs and trainers practiced getting on the bus, sitting calming on bus, and exiting
the bus.
March 30 73rd Chasco Fiesta Parade
Chasco Fiesta street parade, one of the largest in the state, had perfect weather on Saturday, March 30
th
. Participants
lined downtown streets as the parade got underway; PCPT was number 38 in a line of over 65 floats and vehicles. PCPT
handed out beads, bracelets, and lanyards.
The Landings at St. Andrew Travel Training:
On April 2
nd
I met 8 senior citizens at St. Andrews for travel training. The session began with an overview of the trip,
safety, rules of the bus, how to read a schedule, and how to use their mobile device to plan the route. Travel training
itinerary of the trip:
9:30-9:50 a.m. Trip discuss and preparation
10:00-10:57 bus trip to Target (Mitchel Ranch Plaza on Little Rd.) we will transfer from bus 14 to bus 23 at Ridge Rd.
10:57-12:50 Mitchel Ranch Plaza (Target, PetSmart, Publix, Ross, Hall
12:50-1:45 return trip to St. Andrews
April 13 Safe Kids Day
PCPT had a bus at the “Safe Kids Day” event. The event was located at the Shops at Wiregrass and the theme was
safety for kids. PCPT had a bus available and let kids sit in the drivers seat, toot the horn, and handed out a bus safety
crossword puzzle. Approximately 50 kids came to our station.
May 1 Summer Haul Pass Video Production
Mike Legg with Libraries produced a PCPT Summer Haul Pass video. We asked Marchman Technical College Adult Life
Skills class and ESOL Program to assist with extras as student bus riders for the video.
The Student Haul Pass allows students to use this pass to go to the beach, swimming pool, shopping, visit with friends,
summer employment and save a ton of money! The student fare is a great choice to meet their transportation needs. This
pass will allow students to have unlimited rides on PCPT's buses from June 1st to August 31st for just $20
The video can be seen on Pasco County Website or YouTube https://www.youtube.com/watch?v=NI7h__OUloM .
May 11 Health Fair
Seventh-day Adventist Church, Florida, a non-profit organization is partnering with AdventHealth to meet the needs within
the community.
May 14 Gulf High School Travel Training
I met with the Transition Resource classes to teach students about transportation available to them within the county. The
goal of the Transition classes is the process that facilitates the move throughout school to postsecondary adult living.
Planning the transition from school to adult life begins, at the latest, in high school for students with disabilities.
May 9 Hudson High School Travel Training
The transition program works with students ages 18 to 21 with special needs as they transition into their post-school lives
by providing students with career training and job placement. Wednesday's event will help further explore how to do this
with the help of community members.
PUBLIC SERVICES BRANCH
727.834.3480 I Elderly Nutrition Building I 8600 Galen Wilson Boulevard I Port Richey, FL 34668
May 10 Land O’ Lakes Senior Fair
FIRST EVER Senior Resource Fair here at the Land O’ Lakes Senior Center. This is a great way for the Land O’ Lakes
senior community to see what Pasco County and our local community agencies and businesses can offer them.
May 23 Cypress School Field Trip
The 3
rd
graders from Cypress Elementary come to the Pasco County Government Center to speak with all departments.
PCPT meets with about 100 students to discuss transportation, jobs and what PCPT does in the community.
June 17 SPAN of Pasco
SPAN exists to bring many different service providers from the Tampa Bay Community together on a rotating basis so we
can all learn about different resources available to share with our clients. Quarterly we have speakers come to represent
their organization and speak on the services they provide relating to the forum theme.
June 27 CARES Grand Re-Opening and Street Sign Dedication
CARES promotes quality of life and independence for adults through health, social and supportive services. The event
was the re-opening of the Hudson Rao Musunuru, M.D. Activity Center. CARES invited the community and community
services to the grand opening to talk about services available to assist older persons and families in Pasco County.
August 5
The Landings at St. Andrew:
New resident informational presentation on alternative transportation options in Pasco County.
August 7 Southeastern Guide Dogs Travel Training
Second set of training for the Southeastern Guide Dogs using public transportation and door to door service. It was great
to see that the dogs learned a lot from the first training session. We had 9 trainers with 7 dogs teaching the dogs and new
guide dog trainers how to use public transportation. We met at the Park n Ride at Florida Hospital and took a bus to the
outlet mall. The dogs and trainers practiced getting on the bus, sitting calming on bus, and exiting the bus.
August 27 Marchamn
New student bus orientation. Brought a bus to the school to discuss bus safety, bus pass information, how to ride the
bus, took pictures for their bus pass identification cards and gave them their PCPT ids.
September 11 Pasco Difference Makers Round Table
Networking with other agencies in East Pasco County informing of all agencies and what they have to offer to the
community. I spoke about Transportation options available to the community.
September 12 2019 Pasco interagency Council (PIC) Members
Spoke to school leaders regarding transportation options that PCPT offers. The mission of PIC is to collaborate with
agencies to provide our students with disabilities and their families with post-secondary resources that assist with
accessing services that lead to employment and life success.
September 19 Veterans Ride Free Video
Link: https://youtu.be/keNbLWOvn-s
October 18 One Community Now Operation Stand Down
The goal of One Community Now is to bring churches, businesses, schools, organizations, and local government together
to help meet the un-met and under-met needs in Tampa Bay. I had a table at the event with information regarding
veterans riding free on PCPT.
October 10 Senior Expo @ Gulf View Mall
Twice a year the Tampa Bay Times sponsors the Senior Expo @ Gulf View Mall.
October 11 Travel Training New Marchman Teacher
I met with one teacher, two teacher assistants and 5 students for travel training. The session began with an overview of
the trip, safety, rules of the bus, how to read a schedule, and how to use their mobile device to plan the route.
PUBLIC SERVICES BRANCH
727.834.3480 I Elderly Nutrition Building I 8600 Galen Wilson Boulevard I Port Richey, FL 34668
October 23 Fall Festival
It was a great turnout for the event. There were approximately 200 participants to talk about services, educational
resources, and other items provided by Community Partners.
October 24 Fall Community Resources Fair
The purpose of the fair is to provide information about local community resources to our adult and high school students
and to help make those resources easily accessible.
October 26 Dade City Senior Center
I spoke to the group regarding both paratransit and fixed route. Sat with several individuals regarding paratransit and
gave them applications to take with them. This is a great way for the senior community in Dade City to see what Pasco
County and our local community agencies and businesses can offer them.
November 2 Starkey Park Touch a Truck
Family-friendly day where over 5,000 kids attended and over 1000 climbed into, pretend to drive, play with the horn, turn
on lights and learn more about the County bus that they see throughout the community on a daily basis.
November 9 Stuff the Bus
PCPT and The Volunteer Way partnered to collect donations of frozen turkeys, hams and non-perishable foods, such as
boxed stuffing, instant mashed potatoes and canned vegetables. PCPT had buses at two locations to “Stuff the Bus” for
Thanksgiving.
November 16 Touch a Truck event in downtown Zephyrhills
PCPT attend the event with a fixed-route and Paratransit vehicles. The event was a huge success. Hundreds of people
attended the event and over 800 children “Touch a PCPT Bus.”
December 7 Festival of Lights
This year PCPT participated in the Zephyrhills Festival of Lights Parade. The Main Street Zephyrhills Holiday Parade was
a lot of fun. There was local entertainment at the Eiland Bandstand, lots of food, merchandise, craft vendors, and PCPT
dressed up as the Grinch handing out beads and bracelets.
PCPT | Transportation Disadvantaged Service Plan A-11
APPENDIX F: CTD RATE MODEL WORKSHEETS
Preliminary Information Worksheet
Version 1.4
CTC Name:
County
(Service Area):
Contact Person:
Phone #
Check Applicable Characteristic:
ORGANIZATIONAL TYPE: NETWORK TYPE:
Governmental Fully Brokered
Private Non-Profit Partially Brokered
Private For Profit Sole Source
Once completed, proceed to the Worksheet entitled
"Comprehensive Budget"
BOARD OF COUNTY COMMISSIONERS
PASCO COUNTY
KRISTINA MCGONIGAL
727-484-3059
Pasco 2020-21 Rate Model Approved.xls: Preliminary Information
Page 1 of 9
Comprehensive Budget Worksheet
Version 1.4 CTC: BOARD OF COUNTY COMMISSIONERS
County: PASCO COUNT
Y
1.
Complete applicable GREEN cells in columns 2, 3, 4, and 7
Prior Year's
ACTUALS
Current Year's
APPROVED
Budget, as
amended
Upcoming Year's
PROPOSED
Budget
from from from
Confirm whether revenues are collected as a system subsidy VS
Oct 1st of Oct 1st of 1 a purchase of service at a unit price.
2018 2019 2020
to to to
Sept 30th of Sept 30th of Sept 30th of
2019 2020 2021 Explain Changes in Column 6 That Are > ± 10% and Also > ± $50,000
123456 7
REVENUES (CTC/Operators ONLY / Do NOT include coordination contractors!)
Local Non-Govt
Farebox 69,387$ 62,484$ 60,800$ -9.9% -2.7%
Medicaid Co-Pay Received
Donations/ Contributions 12,000$ 12,000$ 12,000$ 0.0% 0.0%
In-Kind, Contributed Services
Other 77,954$ 49,776$ 36,120$ -36.1% -27.4%
Bus Pass Program Revenue
Local Government
District School Board
Compl. ADA Services
County Cash 530,895$ 387,073$ 498,027$ -27.1% 28.7%
County In-Kind, Contributed Services 22$ 18$ 18$ -18.2% 0.0%
City Cash
City In-kind, Contributed Services
Other Cash 198,399$ 245,192$ 136,197$ 23.6% -44.5%
Other In-Kind, Contributed Services
Bus Pass Program Revenue
CTD
Non-Spons. Trip Program 892,673$ 865,324$ 859,757$ -3.1% -0.6%
Non-Spons. Capital Equipment
Rural Capital Equipment
Other TD (specify in explanation)
Bus Pass Program Revenue 12,525$ 12,525$ 12,525$ 0.0% 0.0%
USDOT & FDOT
49 USC 5307 221,008$ 287,708$ 287,708$ 30.2% 0.0%
49 USC 5310
49 USC 5311 (Operating) 12,524$ 12,524$ 12,524$ 0.0% 0.0%
49 USC 5311(Capital)
Block Grant 573,447$ 573,447$ 573,447$ 0.0% 0.0%
Service Development
Commuter Assistance
Other DOT (specify in explanation) -$ -$ -$
Bus Pass Program Revenue
AHCA
Medicaid
Other AHCA (specify in explanation)
Bus Pass Program Revenue
DCF
Alcoh, Drug & Mental Health
Family Safety & Preservation
Comm. Care Dis./Aging & Adult Serv.
Other DCF (specify in explanation)
Bus Pass Program Revenue
DOH
Children Medical Services
County Public Health
Other DOH (specify in explanation)
Bus Pass Program Revenue
DOE (state)
Carl Perkins
Div of Blind Services
Vocational Rehabilitation
Day Care Programs
Other DOE (specify in explanation)
Bus Pass Program Revenue 17,206$ 17,206$ 17,206$ 0.0% 0.0%
AWI
WAGES/Workforce Board
Other AWI (specify in explanation)
Bus Pass Program Revenue
DOEA
Older Americans Act 212,518$ 217,518$ 217,518$ 2.4% 0.0%
Community Care for Elderly
Other DOEA (specify in explanation) 48,406$ 48,406$ 48,406$ 0.0% 0.0%
Bus Pass Program Revenue
DCA
Community Services
Other DCA (specify in explanation)
Bus Pass Admin. Revenue
% Change
from Prior
Year to
Current
Year
Proposed
% Change
from
Current
Year to
Upcoming
Year
Fareboxes.Donations, in hosue trips - Title III B PI. Decrease due to no copays, Veterans
ride free, and no more school board trips. Other is private pay organizations; CARES
agency that purchases trips.
OTHER CASH: IIIB Local Match + TD Local Match + TIFF operating + TIFF
Capital Para Expenses
Non Spons trip Program is TD: Bus Pass Program Revenue is for TD eligibile
riders.
NOT USED
NOT USED
NOT USED
NOT USED
Department of Education purchase of bus passes: Voc Rehab, St. Petersburg
College
Funds used for para transit services based on cost allocation via ridership report.
NOT USED
Older Americans Act is IIIB OAA; Other DOEA is LSP.
Pasco 2020-21 Rate Model Approved.xls: Comprehensive Budget
Page 2 of 9
Comprehensive Budget Worksheet
Version 1.4 CTC: BOARD OF COUNTY COMMISSIONERS
County: PASCO COUNT
Y
1.
Complete applicable GREEN cells in columns 2, 3, 4, and 7
Prior Year's
ACTUALS
Current Year's
APPROVED
Budget, as
amended
Upcoming Year's
PROPOSED
Budget
from from from
Confirm whether revenues are collected as a system subsidy VS
Oct 1st of Oct 1st of 1 a purchase of service at a unit price.
2018 2019 2020
to to to
Sept 30th of Sept 30th of Sept 30th of
2019 2020 2021 Explain Changes in Column 6 That Are > ± 10% and Also > ± $50,000
123456 7
% Change
from Prior
Year to
Current
Year
Proposed
% Change
from
Current
Year to
Upcoming
Year
APD
Office of Disability Determination
Developmental Services
Other APD (specify in explanation)
Bus Pass Program Revenue
DJJ
(specify in explanation)
Bus Pass Program Revenue 169$ 169$ 169$ 0.0% 0.0%
Other Fed or State
HUD/CDBG
xxx
FED 5307 O
p
eratin
g
Para Transit 154,279$ 154,279$ 160,450$ 0.0% 4.0%
Bus Pass Program Revenue
Other Revenues
Interest Earnings
xxxx
xxxx
Bus Pass Program Revenue
Balancing Revenue to Prevent Deficit
Actual or Planned Use of Cash Reserve 5,906$ 12,522$
Balancing Revenue is Short By = None None
Total Revenues = $3,033,412 $2,951,555 $2,945,394 -2.7% -0.2%
EXPENDITURES (CTC/Operators ONLY / Do NOT include Coordination Contractors!)
Operating Expenditures
Labor
1,350,531$ 1,350,531$ 1,350,531$ 0.0% 0.0%
Fringe Benefits
518,681$ 518,681$ 518,681$ 0.0% 0.0%
Services
344,474$ 344,474$ 358,253$ 0.0% 4.0%
Materials and Supplies
392,232$ 407,922$ 424,239$ 4.0% 4.0%
Utilities
Casualty and Liability
56,542$ 56,542$ 56,542$ 0.0% 0.0%
Taxes
Purchased Transportation:
Purchased Bus Pass Expenses 29,900$ 29,900$ 29,900$ 0.0% 0.0%
School Bus Utilization Expenses 47,629$ 40,000$ -$ -16.0% -100.0%
Contracted Transportation Services 119,002$ 30,000$ 33,743$ -74.8% 12.5%
Other
Miscellaneous
Operating Debt Service - Principal & Interest
Leases and Rentals
Contrib. to Capital Equip. Replacement Fund
In-Kind, Contributed Services
22$ 18$ 18$ -18.2% 0.0%
Allocated Indirect
173,486$ 173,486$ 173,486$ 0.0% 0.0%
Capital Expenditures
Equip. Purchases with Grant Funds -$
Equip. Purchases with Local Revenue
Equip. Purchases with Rate Generated Rev.
Capital Debt Service - Principal & Interest
ACTUAL YEAR GAIN
$913
Total Expenditures = $3,032,499 $2,951,555 $2,945,393 -2.7% -0.2%
See NOTES Below.
Once completed, proceed to the Worksheet entitled "Budgeted Rate Base"
Bus Pass Program Revenue for Juvenile Justice
ACTUAL year GAIN (program revenue) MUST be reinvested as a trip or system subsidy. Adjustments must be Identified and explained in a following year, or
applied as a Rate Base Adjustment to proposed year's rates on the next sheet.
NOT USED
NOT USED
Unable to calculate county match funding used for operating grants
solely for para transit. Utilitzed the 20% of total budgeted county
thf di dthi % ihtb t l
Cost allocation Plan: Contracted Transportation Service purchased include the
following carriers Contract carriers: Medfleet, Stretcher, JARR, DAV. Contracted
services decrease to PCPT taking some para trips in house (funding is budgeted
for possible need during emergency &/or other unanticipated events). DAV no
longer used. School board trips were higher than anticipated in FY19; no longer
used in FY20 and going forward.
PCPT NO LONGER HAS FUNDING FOR CDBG. THE 5307 FUNDING IS THE
OPERATING SPLIT FOR THE FUNDING SOURCE.
Pasco 2020-21 Rate Model Approved.xls: Comprehensive Budget
Page 3 of 9
Budgeted Rate Base Worksheet
Version 1.4
CTC: BOARD OF COUNTY COMMISSIONERS
County: PASCO COUNTY
1.
Complete applicable GREEN cells in column 3; YELLOW and BLUE cells are automatically completed in column 3
2.
Complete applicable GOLD cells in column and 5
Upcoming Year's
BUDGETED
Revenues
from
Oct 1st of
2020
to
Sept 30th of
2021
12345
REVENUES (CTC/Operators ONLY)
Local Non-Govt
Farebox 60,800$ 60,800$ -$
YELLOW cells
Medicaid Co-Pay Received -$ -$
are NEVER Generated by Applying Authorized Rates
Donations/ Contributions 12,000$ 12,000$
In-Kind, Contributed Services -$ -$ -$
Other 36,120$ 36,120$ -$
Bus Pass Program Revenue -$ -$ -$
Local Government
District School Board -$ -$ -$
BLUE cells
Compl. ADA Services -$ -$ -$
Should be funds generated by rates in this spreadsheet
County Cash 498,027$ 498,027$
County In-Kind, Contributed Services 18$ -$ 18$
City Cash -$ -$
City In-kind, Contributed Services -$ -$ -$
Other Cash 136,197$ 136,197$
Other In-Kind, Contributed Services -$ -$ -$
Bus Pass Program Revenue -$ -$ -$
CTD
local match req.
GREEN cells
Non-Spons. Trip Program 859,757$ 859,757$ -$ -$ 95,529$
MAY BE Revenue Generated by Applying
Non-Spons. Capital Equipment -$ -$ -$ -$ -$
Authorized Rate per Mile/Trip Charges
Rural Capital Equipment -$ -$ -$ -$ -$
Other TD -$ -$
Bus Pass Program Revenue 12,525$ -$ 12,525$
USDOT & FDOT
49 USC 5307 287,708$ -$ 287,708$
49 USC 5310 -$ -$ -$ -$ -$
49 USC 5311 (Operating) 12,524$ 12,524$
49 USC 5311(Capital) -$ -$ -$ -$ -$
Block Grant 573,447$ -$ 573,447$
Service Development -$ -$ -$
Commuter Assistance -$ -$ -$
Other DOT -$ -$
Bus Pass Program Revenue -$ -$ -$
AHCA
Medicaid -$ -$ -$
Other AHCA -$ -$
Bus Pass Program Revenue -$ -$ -$
DCF
Alcoh, Drug & Mental Health -$ -$ -$
Family Safety & Preservation -$ -$ -$
Comm. Care Dis./Aging & Adult Serv. -$ -$ -$
Other DCF -$ -$
GOLD cells
Bus Pass Program Revenue -$ -$ -$
DOH
Children Medical Services -$ -$ -$
County Public Health -$ -$ -$
Other DOH -$ -$
Bus Pass Program Revenue -$ -$ -$
DOE (state)
Carl Perkins -$ -$ -$
Div of Blind Services -$ -$ -$
Vocational Rehabilitation -$ -$ -$
Day Care Programs -$ -$ -$
Other DOE -$ -$
Bus Pass Program Revenue 17,206$ -$ 17,206$
AWI
WAGES/Workforce Board -$ -$ -$
AWI -$ -$
Bus Pass Program Revenue -$ -$ -$
DOEA
Older Americans Act 217,518$ 217,518$ -$
Community Care for Elderly -$ -$ -$
Other DOEA 48,406$ 48,406$ -$
Bus Pass Program Revenue -$ -$ -$
DCA
Community Services -$ -$ -$
Other DCA -$ -$
Bus Pass Program Revenue -$ -$ -$
Fill in that portion of Budgeted Rate Subsidy Revenue in
Column 4 that will come from Funds Earmarked by the Funding
Source for Purchasing Capital Equipment. Also include the
portion of Local Funds earmarked as Match related to the
Purchase of Capital Equipment
if a match amount is required
by the Funding Source.
Fill in that portion of budgeted revenue in Column 2 that will be
GENERATED
through the application of authorized per mile,
per trip, or combination per trip plus per mile rates. Also,
include the amount of funds that are Earmarked as local match
for Transportation Services and NOT
Capital Equipment
purchases.
If the Farebox Revenues are used as a source of Local Match
Dollars, then identify the appropriate amount of Farebox
Revenue that represents the portion of Local Match required
on any state or federal grants. This does not mean that
Farebox is the only source for Local Match.
Please review all Grant Applications and Agreements
containing State and/or Federal funds for the proper Match
Requirement levels and allowed sources.
What amount of the
Budgeted Revenue
in col. 2 will be
generated at the
rate per unit
determined by this
spreadsheet, OR
used as local match
for these type
revenues?
Budgeted Rate
Subsidy Revenue
EXcluded from
the Rate Base
What amount of the
Subsidy
Revenue in
col. 4 will come
from funds to
purchase
equipment, OR will
be used as match
for the purchase of
equipment?
Pasco 2020-21 Rate Model Approved.xls: Budgeted Rate Base
Page 4 of 9
Budgeted Rate Base Worksheet
Version 1.4
CTC: BOARD OF COUNTY COMMISSIONERS
County: PASCO COUNTY
1.
Complete applicable GREEN cells in column 3; YELLOW and BLUE cells are automatically completed in column 3
2.
Complete applicable GOLD cells in column and 5
Upcoming Year's
BUDGETED
Revenues
from
Oct 1st of
2020
to
Sept 30th of
2021
12345
What amount of the
Budgeted Revenue
in col. 2 will be
generated at the
rate per unit
determined by this
spreadsheet, OR
used as local match
for these type
revenues?
Budgeted Rate
Subsidy Revenue
EXcluded from
the Rate Base
What amount of the
Subsidy
Revenue in
col. 4 will come
from funds to
purchase
equipment, OR will
be used as match
for the purchase of
equipment?
APD
Office of Disability Determination -$ -$ -$
Developmental Services -$ -$ -$
Other APD -$ -$
Bus Pass Program Revenue -$ -$ -$
DJJ
DJJ -$ -$
Bus Pass Program Revenue 169$ -$ 169$
Other Fed or State
HUD/CDBG -$ -$
xxx -$ -$
FED 5307 Operating Para Transit 160,450$ 160,450$
Bus Pass Program Revenue -$ -$ -$
Other Revenues
Interest Earnings -$ -$ -$
xxxx -$ -$
xxxx -$ -$
Bus Pass Program Revenue -$ -$ -$
Balancing Revenue to Prevent Deficit
Actual or Planned Use of Cash Reserve 12,522$ -$ 12,522$
Total Revenues = 2,945,394$ 1,222,601$ 1,722,793$ -$
EXPENDITURES (CTC/Operators ONLY)
1,722,793$
Operating Expenditures
Labor 1,350,531$
Fringe Benefits 518,681$
Services 358,253$
Materials and Supplies 424,239$
Utilities -$
Casualty and Liability 56,542$
Taxes -$
Purchased Transportation:
Purchased Bus Pass Expenses 29,900$
School Bus Utilization Expenses -$
Contracted Transportation Services 33,743$
Other -$
Miscellaneous -$
Operating Debt Service - Principal & Interest -$
Leases and Rentals -$
Contrib. to Capital Equip. Replacement Fund -$
In-Kind, Contributed Services 18$
Allocated Indirect 173,486$
Capital Expenditures
Equip. Purchases with Grant Funds -$
Equip. Purchases with Local Revenue -$
Equip. Purchases with Rate Generated Rev. -$
Capital Debt Service - Principal & Interest -$
-$
Total Expenditures = 2,945,393$ 29,900$
minus EXCLUDED Subsidy Revenue =
1,722,793$
Budgeted Total Expenditures INCLUDED in
Rate Base =
1,222,601$
Rate Base Adjustment
1
=
Adjusted Expenditures Included in Rate
Base =
1,222,601$
1
The Difference between Expenses and Revenues for Fiscal Year:
2018 - 2019
Once Completed, Proceed to the Worksheet entitled "Program-wide Rates"
Amount of
Budgeted
Operating Rate
Subsidy Revenue
1
Rate Base Adjustment Cell
If necessary and justified, this cell is where
you could optionally adjust proposed
service rates up or down to adjust for
program revenue (or unapproved profit), or
losses from the Actual period shown at the
bottom of the Comprehensive Budget
Sheet. This is not the only acceptable
location or method of reconciling for
excess gains or losses. If allowed by the
respective funding sources, excess gains
may also be adjusted by providing system
subsidy revenue or by the purchase of
additional trips in a period following the
Actual period. If such an adjustment has
been made, provide notation in the
respective exlanation area of the
Comprehensive Budget tab.
Pasco 2020-21 Rate Model Approved.xls: Budgeted Rate Base
Page 5 of 9
Worksheet for Program-wide Rates
CTC: BOARD OF COUN
T
Version 1.4
County: PASCO COUNTY
1.
Complete Total Projected Passenger Miles and ONE-WAY Passenger Trips ( GREEN cells) below
Do NOT include trips or miles related to Coordination Contractors!
Do NOT
include School Board trips or miles UNLESS…........
INCLUDE
all ONE-WAY passenger trips and passenger miles related to services you purchased from your transportation operators!
Do NOT
include trips or miles for services provided to the general public/private pay UNLESS..
Do NOT
include escort activity as passenger trips or passenger miles unless charged the full rate for service!
Do NOT
include fixed route bus program trips or passenger miles!
PROGRAM-WIDE RATES
Total Projected Passenger Miles =
413,016
Fiscal Year
Rate Per Passenger Mile = 2.96$ 2020 - 2021
Total Projected Passenger Trips =
71,141
Rate Per Passenger Trip = 17.19$ Avg. Passenger Trip Length = 5.8 Miles
Rate Per Passenger Mile = 7.06$
Rate Per Passenger Trip = 40.98$
Once Completed, Proceed to the Worksheet entitled "Multiple Service Rates"
Vehicle Miles
The miles that a vehicle is scheduled to or actually travels from the time it pulls out from its garage to go into revenue service to the time it pulls in from revenue service.
Vehicle Revenue Miles (VRM)
The miles that vehicles are scheduled to or actually travel while in revenue service. Vehicle revenue miles exclude:
Deadhead
Operator training, and
Vehicle maintenance testing, as well as
School bus and charter services.
Passenger Miles (PM)
The cumulative sum of the distances ridden by each passenger.
Rates If No Revenue Funds Were Identified As Subsidy
Funds
Pasco 2020-21 Rate Model Approved.xls: Program-wide Rates
Page 6 of 9
Worksheet for Multiple Service Rates
CTC: BOARD OF COUVersion 1.4
1. Answer the questions by completing the GREEN cells starting in Section I for all services
County: PASCO COUNTY
2. Follow the DARK RED prompts directing you to skip or go to certain questions and sections based on previous answers
SECTION I: Services Provided
1
Ambulatory
1
Wheelchair
1
Stretcher
2
Group
1.
Yes Yes Yes Yes
No No No No
Go to Section II
for Ambulatory
Service
Go to Section II
for Wheelchair
Service
Go to Section II
for Stretcher
Service
STOP! Do NOT
Complete
Sections II - V
for Group
Service
SECTION II: Contracted Services
1
Ambulatory
1
Wheelchair
1
Stretcher
2
Group
1. Will the CTC be contracting out any of these Services TOTALLY in the upcoming budget year?....
Yes Yes Yes Yes
No No No No
Answer # 2 for
Ambulatory
Service
Answer # 2 for
Wheelchair
Service
Answer # 2 for
Stretcher
Service
Do Not
Complete
Section II for
Group Service
2.
2 Yes
2
Yes 2 Yes
2
Yes
No No No No
Leave Blank Leave Blank Leave Blank
Do NOT
Complete
Section II for
Group Service
3. If you answered YES to #1 & #2 above, how much is the proposed contract amount for the service?
-$
How many of the total projected Passenger Miles relate to the contracted service?
0
How many of the total projected passenger trips relate to the contracted service?
0
Effective Rate for Contracted Services:
Ambulatory Wheelchair Stretcher Group
per Passenger Mile
=
per Passenger Trip
=
Go to Section III
for Ambulatory
Service
Go to Section III
for Wheelchair
Service
Go to Section III
for Stretcher
Service
Do NOT
Complete
Section II for
Group Service
4.
If you answered # 3 & want a Combined Rate per Trip PLUS
a per Mile add-on for 1 or more
Combination Trip and Mile Rate
services, INPUT the Desired per Trip Rate (but must be less
than per trip rate in #3 above
=
Rate per Passenger Mile for Balance
=
Leave Blank
and Go to
Section III for
Ambulatory
Service
Leave Blank
and Go to
Section III for
Wheelchair
Service
Leave Blank
and Go to
Section III for
Stretcher
Service
Do NOT
Complete
Section II for
Group Service
Will the CTC be providing any of these Services to transportation disadvantaged passengers in the
upcoming budget year?........................................................................................
If you answered YES to #1 above, do you want to arrive at the billing rate by simply dividing the proposed
contract amount by the projected Passenger Miles / passenger trips?.....
Pasco 2020-21 Rate Model Approved.xls: Multiple Service Rates
Page 7 of 9
Worksheet for Multiple Service Rates
CTC: BOARD OF COU Version 1.4
1. Answer the questions by completing the GREEN cells starting in Section I for all services
County: PASCO COUNTY
2. Follow the DARK RED prompts directing you to skip or go to certain questions and sections based on previous answers
SECTION III: Escort Service
2
1. Do you want to charge all escorts a fee?.................................................................
Yes
No
Skip #2 - 4 and
Section IV and
Go to Section V
2. If you answered Yes to #1, do you want to charge the fee per passenger trip OR ………....
Pass. Trip
1 Leave Blank
per passenger mile?.........................
Pass. Mile
3.
If you answered Yes to # 1 and completed # 2, for how many of the projected
Passenger Trips / Passenger Miles will a passenger be accompanied by an escort?
Leave Blank
-$
4. How much will you charge each escort?....................................................................
Leave Blank
SECTION IV: Group Service Loading
1.
number of Group Service Passenger Miles? (otherwise leave blank)............................
Loading Rate
………. And what is the projected total number of Group Vehicle Revenue Miles?
0.00
to 1.00
SECTION V: Rate Calculations for Mulitple Services:
1.
* Miles and Trips you input must sum to the total for all Services entered on the "Program-wide Rates" Worksheet, MINUS miles
and trips for contracted services IF the rates were calculated in the Section II above
* Be sure to leave the service BLANK
if you answered NO in Section I or YES to question #2 in Section II
RATES FOR FY: 2020 - 2021
Ambul Wheel Chair Stretcher Group
Leave Blank
Projected Passenger Miles (excluding totally contracted services addressed in Section II) = 413,016
=
333,749 + 79,267 + 0 + 0
Rate per Passenger Mile =
$2.60 $4.46 $0.00 $0.00 $0.00
per passenger per group
Ambul Wheel Chair Stretcher Group
Leave Blank
Projected Passenger Trips (excluding totally contracted services addressed in Section II) = 71,141
=
57,505 + 13,636 + 0 +
Rate per Passenger Trip =
$15.12 $25.91 $0.00 $0.00 $0.00
per passenger per group
2 If you answered # 1 above and want a COMBINED Rate per Trip PLUS a per Mile add-on for 1 or more services,…
Combination Trip and Mile Rate
Ambul Wheel Chair Stretcher
Group
Leave Blank
…INPUT the Desired Rate per Trip (but must be less than per trip rate above) =
$0.00
Rate per Passenger Mile for Balance = $2.60 $4.46 $0.00 $0.00 $0.00
per passenger per group
Rates If No Revenue Funds Were Identified As Subsidy Funds
Ambul Wheel Chair Stretcher Group
Rate per Passenger Mile =
$6.21 $10.64 $0.00 $0.00 $0.00
per passenger per group
Ambul Wheel Chair Stretcher Group
Rate per Passenger Trip =
$36.05 $61.79 $0.00 $0.00 $0.00
per passenger per group
Do NOT
Complete
Section IV
If the message "You Must Complete This Section" appears to the right, what is the projected total
Input Projected Passenger Miles and Passenger Trips for each Service in the GREEN cells and the Rates for each Service will be calculated automatically
Pasco 2020-21 Rate Model Approved.xls: Multiple Service Rates
Page 8 of 9
Worksheet for Multiple Service Rates
CTC: BOARD OF COU Version 1.4
1. Answer the questions by completing the GREEN cells starting in Section I for all services
County: PASCO COUNTY
2. Follow the DARK RED prompts directing you to skip or go to certain questions and sections based on previous answers
Program These Rates Into Your Medicaid Encounter Data
Pasco 2020-21 Rate Model Approved.xls: Multiple Service Rates
Page 9 of 9