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private sectors, to include third-party entities like online marketplaces, payment service
providers, and advertisers to obtain intelligence, gather leads, and identify and disrupt criminal
activities.
As the COVID-19 pandemic spread across the U.S. and public and private relief funds became
available for potential exploitation, the FBI has also observed schemes related to investment
fraud, identity theft, healthcare, financial institution related fraud, unemployment insurance
fraud, intellectual property, fraud against the government, and hoarding/price gouging. The FBI
is responsible for investigating most of the Coronavirus Aid, Relief, and Economic Security
(CARES) Act fraud and formed a Paycheck Protection Program (PPP) Fraud Working Group in
coordination with the DOJ’s Fraud Section and the Small Business Administration Office of
Inspector General to ensure the FBI stays abreast of the latest fraud intelligence and trends,
shares information, deconflicts, and establishes operational plans. Furthermore, the FBI also
serves on an unemployment insurance fraud multi-agency working group, has published several
Public Service Announcements, and works closely with federal and state partners to address and
mitigate CARES Act and COVID-19-related threats.
Transnational Criminal Organizations (TCOs): In the past, organized crime was characterized
by hierarchical organizations, or families, that exerted influence over criminal activities in
neighborhoods, cities, or states. But organized crime has changed dramatically. Today,
international criminal enterprises run multi-national, multi-billion-dollar schemes from start to
finish. Modern-day criminal enterprises are flat, fluid networks with global reach. While still
engaged in many of the “traditional” organized crime activities of loansharking, extortion, and
murder, modern criminal enterprises target stock market fraud and manipulation, cyber-
facilitated bank fraud and embezzlement, drug trafficking, identity theft, human trafficking,
money laundering, alien smuggling, public corruption, weapons trafficking, kidnapping, and
other illegal activities. TCOs exploit legitimate institutions for critical financial and business
services to store or transfer illicit proceeds.
Some of the most sophisticated TCOs increasingly rely upon encrypted, hardened device
platforms. These platforms provide a secure communications network for TCOs to conduct
criminal activity through highly modified mobile devices, rendering traditional collection
methods (e.g., wiretaps) obsolete. These devices use private messaging apps to send text and
picture messages to other trusted users, often without the ability to make voice phone calls. The
devices also contain other security mechanisms, such as remote data destruction or “burn”
features, which allow phone data to be erased remotely by the user. Often, these devices can
operate via Wi-Fi signal, rather than cellular networks. Features such as the camera, microphone
and GPS are often disabled for added security. To address TCO use of encrypted, hardened
device platforms, the FBI established the Mobile Encrypted Networks and Communications
Exploitation (MENACE) initiative. The mission of MENACE is to enhance investigations and
coordinate intelligence, technology, and operations to drive the migration of criminal actors to
encrypted platforms in which the FBI has exploitation capabilities. The FBI’s CID is working
closely with OTD to develop unclassified tools and techniques to exploit these encrypted
communication platforms.
Preventing and combatting transnational organized crime (TOC) demands a concentrated effort
by the FBI and federal, state, local, tribal, and international partners. In FY 2020, the FBI led