The policies and procedures for the GMAT™ exam delivered at a test center and the
GMAT™ exam delivered online are both contained in these GMAT™ Exam Policies and
Procedures. There is no longer a separate GMAT™ Handbook for the GMAT exam
delivered at a test center. Except for the reference linking to the last version of the GMAT
Handbook applicable to candidates who took the GMAT exam delivered at a test center
before August 29, 2023, any references to the GMAT Handbook herein are referring to these
GMAT Exam Policies and Procedures.
GMAT™ Exam Policies and Procedures
The GMAT™ Exam Policies and Procedures (the “GMAT Policies and Procedures”), which
incorporate by reference any rules, agreements, policies, procedures, and more referenced or
included herein, are a legally binding contract between you (also referred to herein as “candidate,”
“test taker,” “I,” or any similarly situated reference) and Graduate Management Admission
Council (also referred to herein as “GMAC,” “we,” or any similarly situated reference). By
registering to take the GMAT™ exam (also referred to herein as the “exam,” “test,” or any
similarly situated reference), you acknowledge that you have carefully read, fully understand, and
agree to be bound by the terms of the GMAT Policies and Procedures. Please contact GMAC
Customer Care with any questions regarding the GMAT Policies and Procedures. The GMAT
exam is administered both at test centers and online. These GMAT Policies and Procedures
apply to both the GMAT exam delivered at a test center and the GMAT exam delivered
online. To the extent there are differences between the policies and procedures for the GMAT
exam delivered at a test center and the GMAT exam delivered online, those differences are
specified herein.
In addition to the GMAT Policies and Procedures, GMAC and its test delivery service providers
have established other testing terms and conditions to enhance the testing environment and the
validity and security of the GMAT exam. When you register for the GMAT exam, you are agreeing
to all terms and conditions contained in the GMAT Policies and Procedures, FAQs, and other
guidance relating to the exam on mba.com and on the test delivery providers’ website(s), and you
are acknowledging that you have read and understand the GMAC Privacy Statement, which
includes privacy policies describing the collection, use, processing, protection, and transmission
to the United States of personal information and the disclosure of such information to GMAC, its
service providers, and others.
GMAC reserves the right to contact schools and take other appropriate actions with respect to test
takers who violate the GMAT Policies and Procedures.
IMPORTANT: THE TERMS IN THESE GMAT POLICIES AND PROCEDURES CONTAIN
AN EXCLUSIVE REMEDIES CLAUSE AND A LIMITATION OF LIABILITY CLAUSE
THAT, AS FURTHER SET FORTH BELOW, SHALL LIMIT THE REMEDIES AVAILABLE
TO CANDIDATES AND LIMIT THE LIABILITY OF GMAC. THIS MEANS THAT YOUR
REMEDIES WILL ONLY INCLUDE THOSE LISTED HEREIN AND THAT THE AMOUNT
YOU MAY RECOVER WILL BE LIMITED FOR ANY CLAIMS, LOSSES, COSTS, AND/OR
DAMAGES.
Please use the links immediately below to navigate between different sections of the GMAT
Policies and Procedures. Please visit https://www.mba.com/exams/gmat-exam for more
information about the exam.
Table of Contents
How to Contact Us
Your Rights and Responsibilities
Eligibility Requirements
Identification Requirements
Minimum System Requirements [FOR GMAT EXAM DELIVERED ONLINE]
Paying for the Exam
Location-Specific Regulations
Reschedule or Cancel Your Exam
Score Reporting
Test Ownership and Confidentiality
GMAT™ Test Administration Policies and Procedures
Penalties for Policy Violations
Report Inappropriate Behavior
Submit a Concern About Your Experience
Score Cancellations by GMAC
Exclusive Remedies
Limitation of Liability
Governing Law
Accessibility
GMAT™ Test Taker Rules & Agreement [FOR GMAT EXAM DELIVERED AT A TEST
CENTER]
GMAT™ Non-Disclosure Agreement and General Terms of Use (Collectively, “Terms of
Use”) [FOR GMAT EXAM DELIVERED AT A TEST CENTER]
GMAT™ Test Taker Rules & Agreement [FOR GMAT EXAM DELIVERED ONLINE]
GMAT User Agreements [FOR GMAT EXAM DELIVERED ONLINE]
GMAT™ Non-Disclosure Agreement and General Terms of Use (Collectively, “Terms of
Use”) [FOR GMAT EXAM DELIVERED ONLINE]
How to Contact Us
The GMAT™ exam is owned by the Graduate Management Admission Council (GMAC). We
develop and deliver the exam with the help of our test delivery service providers. If you need
assistance, please contact us: https://www.mba.com/exams/gmat-exam/contact.
Your Rights and Responsibilities
Our Commitment to You
Your Promise to Us
We Will:
You Will:
• Provide you with free, detailed
information about the exam (format,
content, question types, fees, and scoring)
and information on accommodations for
disabilities.
o
GMAT™ Official Starter Kit and
Practice Exams 1 & 2 (free),
available through your mba.com
account.
o
GMAT™ Supplement for Test
Takers with Disabilities.
• Develop and deliver the exam according
to professional standards.
• Read all of the GMAT Policies and
Procedures.
• Familiarize yourself with the exam format
and content.
• Arrive for your exam with the proper
identification.
• Follow the policies and procedures and
report any violations you observe.
• Know the consequences if you do not show
up for your exam session, do not follow the
steps required to begin the exam, fail to
complete the exam, or violate policies.
• Treat you fairly and with impartiality
throughout your GMAT exam
experience, regardless of personal
characteristics protected by law.
• Share our GMAC Privacy Statement with
you and treat your personal information
as stated in our privacy practices.
• Share your official scores with only those
schools or programs you specify or allow
(except when issues arise relating to your
scores) or as otherwise stated in our
Privacy Statement.
• Read the GMAC Privacy Statement and
know how your information will be
collected and used.
• Share only your official scores with
schools.
• Send us any questions you may have about
any of the information presented in the
GMAT Policies and Procedures or other
GMAT publications and communications.
• Send us any concerns you may have about
the exam process or your results.
This statement of your rights has been adapted with permission from the APA, AERA, and NCME
Standards for Educational and Psychological Testing.
Eligibility Requirements
•
You must be at least eighteen (18) years old to schedule and take the GMAT™ exam. If
you are between thirteen (13) and seventeen (17) years old, you may take the exam at a test
center if you provide written proof of your parent’s or guardian’s consent prior to
scheduling the exam.
•
You may take the GMAT exam delivered at a test center and the GMAT exam delivered
online a combined total of up to five (5) times within a rolling 12-month period and no
more than eight (8) times over a lifetime aggregate.*
o *GMAT exams delivered online between April 20, 2020, and September 22, 2020,
do not count toward these limits.
•
In the event of a score cancellation due to a testing issue or other policy violation, even
though the score is canceled, that exam session will count towards the rolling 12-month
period and lifetime aggregate limits. Furthermore, GMAC may further restrict your ability
to take the GMAT exam under such circumstances. For more information, see the “Score
Cancellations by GMAC” section.
•
You must wait at least sixteen (16) days after you take the exam (whether online or at a
test center) before you can take it again.
•
You must wait at least five (5) years to test again if you have previously achieved a perfect
Total Score of 800.
•
If you request us to delete your GMAC account, you must wait at least five (5) years to test
again.
•
You may not create a different account using alternative email addresses to bypass any of
the limitations above or any decisions made pursuant to these GMAT Policies and
Procedures regarding your ability to test (e.g., if you are banned from taking the GMAT
exam, you may not register for a new account).
•
Request testing accommodations if you have a disability and wish to apply for
accommodations. You must be approved for any accommodations before you schedule
your exam, and you must follow any special registration instructions you receive. If
you are applying for accommodations related to a disability, please familiarize yourself
with the information on: Testing Accommodations.
Identification Requirements
Identification requirements are very specific and vary by location. Please visit the following page
to determine acceptable forms of ID based on your testing location:
https://www.mba.com/exams/gmat/about-the-gmat-exam/location-specific-pricing-regulations.
In addition to the location-specific requirements in the link above, your ID must:
• Be current (not expired)
• Be valid and government-issued
• Be the originally issued ID (no photocopies)
• Exactly match the name, birth date, and country of citizenship you used when you
scheduled your exam
• Contain a recent, recognizable photo of you and your signature
Minimum System Requirements [FOR GMAT EXAM DELIVERED
ONLINE]
Follow the System Requirements instructions to ensure that your computer meets the minimum
requirements when you take the GMAT™ exam delivered online. You are not allowed to use a
VPN to connect to the exam session, and you are not allowed to use any remote desktop
applications or virtual machines at any time during the exam. If we find that your workstation does
not meet these minimum requirements, if we have reason to believe that administration of your
exam will result in technical difficulties, or if we otherwise deem it necessary, your exam may be
canceled, and you may be required to register for future exams in a test center.
Paying for the Exam
Exam Fees
For detailed information on fees and how to pay for the exam and related services, please
visit: https://www.mba.com/exams/gmat-exam/register/exam-payment.
GMAT™ Exam Vouchers and Fee Waivers
If you have received a voucher or a fee waiver for the GMAT exam, you may apply it to the
exam fee. However, you may not use it for rescheduling fees nor receive a refund (except as
required by law). Vouchers issued by GMAC or fee waivers issued by schools may not be sold,
redistributed, or transferred by test takers. To the extent a voucher or a fee waiver is sold,
redistributed, or transferred in violation of the foregoing, such voucher or such fee waiver will be
considered a fraudulent voucher or a fraudulent fee waiver, respectively. Vouchers and fee
waivers for the GMAT exam delivered online may not be used for the GMAT exam delivered at
a test center, and vouchers and fee waivers for the GMAT exam delivered at a test center may
not be used for the GMAT exam delivered online.
Payment Methods and Payment Cancellations
Using a fraudulent payment method to register for the exam is prohibited. You may not cancel a
payment for any product or service received or ordered.
Location-Specific Regulations
The GMAT™ exam is administered worldwide, except where prohibited, in accordance with US
and applicable local laws. Special registration guidelines, taxes, identification requirements,
testing rules, and privacy policies, as applicable, will apply in certain locations and to citizens of
certain locations. For the most up-to-date, location-specific policies, please
visit: https://www.mba.com/exams/gmat/about-the-gmat-exam/location-specific-pricing-
regulations.
Reschedule or Cancel Your Exam
Changes to personal account information must be completed at least seventy-two (72) hours prior
to the start of your exam. Also, please note that demographic information edits require greater
processing time and documentation.
You can reschedule or cancel your GMAT™ exam online (for both the GMAT exam delivered at
a test center and the GMAT exam delivered online) or by phone (only for the GMAT exam
delivered at a test center). If you are rescheduling or canceling an accommodated appointment,
please refer to your decision letter for the appropriate contact information. If you reschedule or
cancel your exam appointment by phone, you will be charged an additional service fee of USD
$10.00.
Cancellations, refunds, and rescheduling fees will apply, depending on when you request the
change and as applicable by local law. For detailed information on fees for the exam and related
services, please visit: https://www.mba.com/exams/gmat/before-the-exam/register-for-the-gmat-
exam. Please note that appointment changes cannot be made or modified within twenty-four (24)
hours of the start of the exam appointment time, and candidates who do not show up for the exam
forfeit the full exam fee.
If you miss your appointment, you may schedule a new exam without waiting a full sixteen (16)
days, but there will be a 24-hour waiting period, and you will have to pay the full registration fee.
Score Reporting
Accessing and Sending Scores
Please visit https://www.mba.com/exams/gmat-exam/scores/accessing-your-score for information
on accessing your scores and https://www.mba.com/exams/gmat-exam/scores/sending-your-score
for information on sending your scores to schools. You must not alter or falsify any score report.
Canceling and Reinstating Scores [FOR GMAT EXAM DELIVERED AT A TEST
CENTER]
Please visit https://www.mba.com/exams/gmat-exam/scores/accessing-your-score for information
on canceling and reinstating your scores.
Request Essay Re-Score
You may request rescoring of your Analytical Writing Assessment (AWA) essay by an
independent human reader for a fee. Requests for rescoring must be made within six (6) months
of your test date. A request received after six (6) months will not be honored. For information on
the fees for this service, please visit https://www.mba.com/exams/gmat/about-the-gmat-
exam/location-specific-pricing-regulations.
Test Ownership and Confidentiality
GMAT™ scores, responses to test questions, and AWA essays are measurement information and
are part of your test record. These and other test records are owned by GMAC. They are not the
property of the test taker. The use, reporting, and cancellation of scores are subject to various rights
and restrictions as indicated in these GMAT Policies and Procedures. The various components of
the GMAT exam, including, but not limited to, the GMAT test questions, software, and algorithms,
are the valuable intellectual property of GMAC and/or our test delivery service providers, whose
rights include copyright, patent, trademark, and/or trade secret rights. These rights are protected.
In particular, the test questions administered are valuable, copyright protected property and trade
secrets of GMAC. You must maintain the confidentiality of all test questions administered to you
during the test. A disclosure of test questions in any form by any means violates this confidentiality
obligation.
Any unauthorized access, reproduction, distribution, or disclosure of test questions or answers
before, during, or after you take the GMAT exam is a violation of US and international intellectual
property laws and treaties and of your confidentiality obligations. GMAC will pursue all available
remedies (including, but not limited to, those enumerated in the GMAT Policies and Procedures),
which may include prosecution to the maximum extent possible under applicable laws and may
result in severe civil and criminal penalties. We reserve the right to cancel or withhold any test
scores when, in our judgment, a testing irregularity occurs.
GMAT™ Test Administration Policies and Procedures
[FOR GMAT EXAM DELIVERED AT A TEST CENTER]
Test administration begins at check-in (when you walk into the test center doors), ends at checkout,
and includes two (2) optional breaks. Test administrators (also sometimes referred to as proctors)
are required to report any violation of testing policies or procedures, any testing issue, or any other
irregularity. If you refuse to participate in any part of the check-in process, you will not be
permitted to test, and you will forfeit your test fee.
•
When you check in at the test center, the test administrator will ask you to present valid,
original identification. You may not present tampered or altered identification. See the
“Identification Requirements” section for specific identification requirements.
•
The test administrator will also ask you to confirm your agreement to the GMAT™ Test
Taker Rules & Agreement.
•
The test administrator will digitally take your photograph and palm vein pattern (except
where collection is prohibited by law).
•
The testing premises are subject to audio and video and other monitoring.
•
Before you start the GMAT exam at a test center workstation, you will also be asked to
agree to comply with the GMAT™ Non-Disclosure Agreement and General Terms of Use.
Electronic confirmation of your agreement is required.
•
You must take the test for yourself. You must not test for anyone else or have another
person test for you.
•
Personal items, including watches, wallets, purses, bags, hats, large jewelry, and hair clips,
and coats are not permitted in the testing room; limited storage space is available. You
must refrain from storing items in any unauthorized areas, including restrooms, hallways,
emergency exits, etc.
•
No devices or testing aids may be used or accessed during the test session or during breaks.
If you bring any notes, study materials, or any other written materials into the test center
prior to the start of your exam, you must store them in your locker, if there is a locker
available for your use at the test center, until you have completed your exam. If your test
center does not have a locker available for your use, you may not bring any notes, study
materials, or any other written materials into the test center. You may not refer to these
materials after check-in, including during your optional breaks. Prohibited items and
conduct include, but are not limited to: ear plugs, pens, permanent markers, pencils,
calculators, lip balm, watch calculators, books, pamphlets, notes (including writing on
articles of clothing or on one’s body), blank sheets of paper, rulers, stereos or radios, digital
music players, telephones or mobile phones, stopwatches, watches (including digital,
analog, and those with flashing lights or alarm sounds), and any other electronic or
photographic devices or potential aids of any kind.
•
Weapons, including, but not limited to, firearms, knives, or any object that could be used
as a weapon, are prohibited from the test center, including the testing room and waiting
areas. These items are not allowed on the premises and may not be stored in the provided
lockers. This policy includes off-duty law enforcement officers and persons with concealed
carry or concealed handgun permits. Only emergency personnel responding to an incident
in a test center are excluded from this policy.
•
Access to telephones, mobile phones, other electronic devices, watches, books, notes, or
study guides will not be permitted at the test center at any time, including during the test
session and during breaks. If you need to check the time, ask the test administrator and/or
check the clock in the check-in area. Violation of this policy could lead to confiscation of
the prohibited devices or materials by the test administrator and/or cancellation of your
scores.
•
You may bring ONLY your identification, locker key (if applicable), a light sweater or
jacket (non-outerwear), and prescription eyeglasses with you into the testing room.
•
The test administrator will provide you with the equivalent of five erasable noteboards. If
you fill up your noteboards during the test, please raise your hand; the test administrator
will collect the noteboards you have and give you replacements. You may not remove the
noteboards from the testing room, and you must return them to the test administrator after
the test.
•
Testing must begin promptly once you are seated at the computer. You may start writing
on your noteboard once the timed portion of your exam begins, not before. The length of
your appointment is approximately three and one-half (3.5) hours.
•
Two (2) optional eight-minute breaks are scheduled during the test administration. If you
exceed the time allowed for these breaks, the excess time will automatically be deducted
from the next section of the test, or the test administrator may consider your test to be
abandoned and your score will be canceled.
•
Personal items, including food, drink, gum, and candy, are not allowed in the testing room
unless expressly pre-authorized for a disability. You may store food and drink in a locker
(if available for your use at the test center) and use them during breaks.
•
You may not communicate with anyone about the content of the GMAT exam while the
test session is in progress, during any breaks, or after administration of the test. Removing
or attempting to remove test content from the test center is strictly prohibited. Under no
circumstances may any part of the test content viewed during a test administration be
removed, reproduced, and/or disclosed in any form by any means (for example, verbally,
in writing, or electronically) to any person or entity at any time. This includes, but is not
limited to, discussing or disclosing such test content via email; in any internet “chat room,”
message board, or other forum; or otherwise. This disclosure prohibition applies before,
during, and after any administration of the GMAT exam.
•
You will not be permitted to leave the testing room without the test administrator’s
permission. You will be required to provide a digital palm vein pattern scan any time you
enter the testing room to match the identity verified at registration (except where prohibited
by law).
•
During a break, you are not allowed to leave the test center building. You are only allowed
to remain in the designated locations during your break, namely the locker area (if
applicable), the test center lobby (check-in area), and the nearest restroom.
•
You may not leave your workstation while timed sections of the test are being
administered. If there is an emergency and you must leave your seat during the test session,
raise your hand and notify the test administrator. The time clock for the test section you
are working on will not stop during your absence. Repeated or lengthy departures from
your workstation will be documented, reported by the test administrator, and investigated
by GMAC and its test delivery service providers.
•
Raise your hand to notify the test administrator if you believe you have a problem with
your computer, need new noteboards or a noteboard pen, or need the test administrator for
any other reason.
•
You may not read questions aloud or mumble/speak during the exam other than to ask the
test administrator a question.
•
You must act in a manner that does not disturb, interfere with, or threaten other test takers
or test administrators.
•
Disrespectful or disruptive behavior in any form will not be tolerated. The test
administrator has sole discretion in determining what constitutes disrespectful or disruptive
behavior.
•
The test administrator is authorized to dismiss you from a test session for various reasons,
including, without limitation: providing false information, attempting to take the test for
someone else, failing to provide acceptable identification, possessing unauthorized
personal items or testing aids, disrupting the testing environment, refusing to comply with
the test administrator’s reasonable requests, giving or receiving unauthorized help,
attempting to tamper with the operation of the computer, refusing to follow directions,
being disrespectful to the test administrator, or failing to adhere to any other procedures,
policies, or rules. The test administrator is also authorized to confiscate any and all
unauthorized items found in a test taker’s possession in violation of applicable policies.
GMAC and our test delivery service providers reserve the right to determine whether such
items will be returned.
[FOR GMAT EXAM DELIVERED ONLINE]
Before check-in, ensure your workspace is clear and remove any prohibited items (as listed under
“Preparing Your Workspace” on this page). Glass walls, glass doors, and windows must be
covered prior to your exam. If you are using a physical whiteboard, confirm that your whiteboard
meets the specified size requirements (as set forth under “Whiteboard Options” on this page) and
that the front and the back of your whiteboard are completely erased. Note that for the GMAT
exam delivered online, you will be asked to agree to the GMAT™ Test Taker Rules & Agreement
for the GMAT™ Exam Delivered Online when you register for the exam, and you will not be
presented with the GMAT™ Test Taker Rules & Agreement for the GMAT™ Exam Delivered
Online again during test administration.
Test administration begins after you click “Launch Exam” from your mba.com “My Account”
page, which will download and run the test delivery platform. Test administration includes check-
in and the optional breaks, if applicable, and ends after the test delivery platform closes. Test
administrators are required to report any violation of testing policies or procedures, any testing
issue, or any other irregularity. If you refuse to participate in any part of the check-in process, you
will not be permitted to test, and you will forfeit your test fee.
•
Nobody else is permitted in the testing area from the time you commence the check-in
process until you complete the exam.
•
Prior to check-in, you will be required to provide a contact phone number in case a test
administrator needs to reach you during the exam, usually pertaining to technical
difficulties. The phone number will only be used for the purpose of this exam. If you do
not have a phone at this time, you will be required to confirm this prior to continuing.
•
You will need to electronically confirm that you are at least eighteen (18) years of age.
•
When you check-in, you will have to take and submit a digital photo of yourself, and photos
of your valid, original identification (except if you are using an Aadhaar card as your form
of identification, in which case, you shall not take any photos of that identification). You
may not present tampered or altered identification. See the “Identification Requirements”
section for specific identification requirements.
•
You will need to allow live stream and recording through your webcam during the exam.
•
Audio and video are recorded throughout the entire exam session, including during any
breaks.
•
To proceed, you must confirm that you agree to comply with the GMAT User Agreements.
•
To proceed, you must confirm that you agree to comply with the GMAT™ Non-Disclosure
Agreement and General Terms of Use.
•
You will be asked to reveal the processes running on your machine to ensure no
unauthorized programs are running. The test administrator may ask you to disable certain
processes and adjust some configurations. You must comply with these requests.
•
You will be asked to state the city and country where you are taking the exam, and you
must comply with this request.
•
You must take the test for yourself. You must not test for anyone else or have another
person test for you.
•
You may have ONLY your identification, testing workstation, one physical erasable
whiteboard, up to two (2) dry erase markers, one dry erase whiteboard eraser, water in a
clear container, and prescription eyeglasses within arm’s reach after you check in to your
exam.
•
Prior to testing commencing, your testing area and all areas within arm’s reach of you
during the exam must be free of personal items, including, but not limited to, watches,
wallets, purses, bags, hats, large jewelry, and hair clips, and coats. Pockets will be subject
to inspection. No devices (other than your testing workstation) or testing aids may be used
or accessed during the test session or during breaks. You must store all notes, study
materials, or any other written materials outside of your testing area and out of arm’s reach.
You must not refer to these materials after check-in, including during your optional breaks.
Prohibited items and conduct include, but are not limited to: ear plugs, earbuds, head
phones, paper, pens, permanent markers, pencils, chalkboards, writing tablets, calculators,
lip balm, watch calculators, books, pamphlets, notes (including writing on articles of
clothing or on one’s body), rulers, stereos or radios, digital music players, telephones or
mobile phones, stopwatches, watches (including digital, analogue, and those with flashing
lights or alarm sounds), and any other electronic or photographic devices or potential aids
of any kind.
•
Your testing area is subject to inspection by the test administrator.
•
If your testing area does not pass a room scan, you will not be permitted to proceed with
taking the exam, and your entire exam fee will be forfeited.
•
Ultrawide monitors are not permitted for the exam.
•
Access to telephones, mobile phones, other communication devices, watches, books, notes,
or study guides will not be permitted in your testing area at any time, including during the
test session and during breaks. The sole exception to this rule is if the test administrator
requires you to access your mobile phone for exam administration purposes.
•
Through the test delivery platform, you will be provided access to a digital online
whiteboard during the exam, but you may opt to use a physical whiteboard. If you choose
to use a physical whiteboard, prior to the first exam question, you will be prompted in the
on-screen instructions to demonstrate to your camera that all sides of the whiteboard are
blank. You will also be asked to perform this demonstration before each optional break and
at the end of your exam. Whiteboard requirements can be found here.
•
During the Integrated Reasoning portion of the exam, you will be provided access to a
digital on-screen calculator.
•
The length of your appointment (including check-in) is approximately three and one-half
(3.5) hours.
•
Testing begins promptly after you are checked-in.
•
Two (2) optional eight-minute breaks are scheduled during the test administration. Unless
you elect to skip a break, your break will automatically start in 60 seconds. If you exceed
the time allowed for your break, at GMAC’s sole discretion, either the excess time will
automatically be deducted from the next section of the test, or the test administrator may
consider your test to be abandoned and your score will be canceled.
•
Personal items, including food, drink (other than water in a clear container), gum, and
candy, are not allowed in the testing area unless expressly pre-authorized for a disability.
•
You may not communicate with anyone about the content of the exam while the test session
is in progress, during any breaks, or after administration of the test. Recording, removing,
or attempting to record or remove test content from the testing platform is strictly
prohibited. Under no circumstances may any part of the test content viewed during a test
administration be removed, reproduced, and/or disclosed in any form by any means (for
example, verbally, in writing, or electronically) to any person or entity at any time. This
includes, but is not limited to, discussing or disclosing such test content via email; in any
internet “chat room,” message board, or other forum; or otherwise. This disclosure
prohibition applies before, during, and after any administration of the exam. Failure to
demonstrate an erased physical whiteboard when prompted during the exam may be
considered intent to disclose test content.
•
You may not leave your workstation other than during the optional break periods. If there
is an emergency and you must leave your seat during the test session, your exam will be
canceled.
•
Raise your hand or use the chat box to connect with the test administrator if you believe
you have a problem with your computer or the test delivery platform or need the test
administrator for any other reason.
•
You may not read questions aloud, mouth questions, or mumble/speak during the exam
other than to ask the test administrator a question.
•
You must act in a manner that does not disturb, interfere with, or threaten other test takers
or test administrators.
•
Disrespectful or disruptive behavior in any form will not be tolerated. The test
administrator has sole discretion in determining what constitutes disrespectful or disruptive
behavior.
•
The test administrator is authorized to dismiss you from a test session for various reasons,
including, without limitation: providing false information, attempting to take the test for
someone else, failing to provide acceptable identification, possessing or accessing
unauthorized personal items or testing aids, refusing to comply with the test
administrator’s reasonable requests, giving or receiving unauthorized help, attempting to
tamper with the operation of the secure browser, accessing computer functions other than
those designed for the exam, refusing to follow directions, being disrespectful to the test
administrator, or failing to adhere to any other procedures, policies, or rules.
Penalties for Policy Violations
Note: GMAC and our test delivery service providers reserve the right to take all action that we
deem appropriate if a test taker fails to comply with the GMAT Policies and Procedures or the test
administrator’s directions. This includes, but is not limited to, barring a test taker from future
testing on any GMAC exams, canceling or withholding the test taker’s scores, and/or reporting
any violation, fraud, or other irregularities to schools, law enforcement, or other appropriate third
parties. If your scores are canceled or withheld prior to being reported, they will not be reported,
and your entire test fee will be forfeited. If your scores are canceled after being reported, we will
notify score report recipients of the cancellation, and your entire test fee will be forfeited.
The following are considered policy violations. Please note that this is not an exhaustive list, and
there may be other actions that are considered policy violations:
•
Having someone else take the test for you and/or assist you during the test
•
Taking the test for someone else
•
Intentionally providing false information to the test administrator
•
Memorizing test questions
•
Sharing test questions and/or answers with others
•
Procuring or accessing test questions
•
Accessing notes during the exam
•
Removing the noteboards from the testing room [GMAT exam delivered at a test center]
•
Failing to return the noteboards to the test administrator after the exam [GMAT exam
delivered at a test center]
•
Writing on any surface other than the provided digital whiteboard or an approved physical
whiteboard [GMAT exam delivered online]
•
If an approved physical whiteboard is used, failure to demonstrate you have fully erased
both sides of your whiteboard when prompted to do so [GMAT exam delivered online]
The penalties for policy violations on the GMAT™ exam are severe. The penalties for policy
violations may include, but are not limited to:
•
Cancellation of your scores, including scores from past exams
•
Ban on future testing
•
Ban on online testing
•
School notification
•
Legal prosecution (civil and criminal)
For more detailed information on policy violations, please visit the “Score Cancellations by
GMAC” section.
Report Inappropriate Behavior
Fair testing is as important to us as it is to you. If you are aware of anyone violating test rules or
suspect that a policy violation has occurred, you should report your concerns by following the
instructions available here: https://www.mba.com/exams/gmat-exam/about/test-security. We will
treat your report confidentially; and we will not reveal your name to the person(s) you are
reporting.
Submit a Concern About Your Experience
[FOR GMAT EXAM DELIVERED AT A TEST CENTER]
If you experienced a disruption on test day and believe it affected your performance, report the
incident in person at the test center, or contact Customer Care at
https://www.mba.com/service/contact-us within seven (7) days of your exam date. We will
research your concern as quickly as possible and provide you with a response.
[FOR GMAT EXAM DELIVERED ONLINE]
Submit concerns about technical issues to Customer Care at
https://www.mba.com/service/contact-us within seven (7) days of your exam date. We will
research your concern as quickly as possible and provide you with a response.
Score Cancellations by GMAC
Testing issues and policy violations may result in score cancellations and other consequences. We
will report your scores to schools/programs ONLY if you follow all the GMAT Policies and
Procedures. We also reserve the right to cancel or withhold any test scores when, in our judgment,
there is a good faith basis to question the validity of a score for any reason. We do our best to
cancel scores as soon as possible; however, we may discover information that leads us to question
the validity of a score and cancel it after a score has been reported.
When scores are canceled by GMAC, score reports may have special notations in the place of
actual test scores, indicating the nature of the incident. If a provision in this “Score Cancellations
by GMAC” section conflicts with any other term or condition on our website, in any FAQs, or
anywhere else, this “Score Cancellations by GMAC” section shall control.
Types of Score Cancellations
Testing Issues – “T”
Scores may be canceled by GMAC, in its sole discretion, due to a “Testing Issue.” A score canceled
for a Testing Issue will be noted on the Official Score Report as a “T,” and schools may be notified
that the score was cancelled for a Testing Issue. Testing Issues refer to events that affect the
administration of an exam. When Testing Issues occur, they may affect multiple test takers.
Reasons scores may be canceled due to a Testing Issue include, but are not limited to:
•
Administrative or technical errors
•
Registration or payment errors
•
An issue that compromises the integrity of the testing environment
•
An issue that causes us to question the validity of a score
In the case of a score being canceled for a Testing Issue, GMAC may offer the candidate a remedy,
in GMAC’s sole discretion, which may include: (1) the option to retest at no additional charge; (2)
the option to retest subject to payment of the testing fee; or (3) a refund of the examination fee,
subject to the terms provided by GMAC. If a retest is offered and a candidate selects that option,
the candidate must retake the entire exam in order to produce a valid score. GMAC, at its sole
discretion, may also require candidates to take or retake the GMAT exam at a test center.
Policy Violations – “P”
Scores may be canceled by GMAC, in its sole discretion, due to a “Policy Violation.” A score
canceled for a Policy Violation will be noted on the Official Score Report as a “P” and will result
in the candidate’s forfeiture of test fees.
Reasons scores may be canceled due to a Policy Violation include, but are not limited to:
•
Accessing unauthorized materials or devices
•
Mouthing questions or reading questions out loud
•
Failure to follow the test administrator’s instructions
•
Disrespectful or disruptive behavior
•
Non-compliance with any applicable policy, term, or condition
•
An issue that compromises the integrity of the testing environment
•
An issue that causes us to question the validity of a score
•
Violating retake policies
In the case of a score being canceled for a Policy Violation, GMAC may take appropriate actions
against the candidate, in GMAC’s sole discretion, which may include: (1) canceling their score on
any or all GMAC assessments; (2) enforcing a minimum 31-day wait to retest; (3) notifying
schools; (4) forfeiture of test fees; (5) prohibiting the candidate from taking a GMAC online
assessment; (6) banning the candidate from testing for up to five years on all GMAC assessments;
and/or (7) taking legal action against the candidate. GMAC, at its sole discretion, may also require
candidates to take or retake the GMAT exam at a test center.
Serious Policy Violations – “S”
Scores may be canceled by GMAC, in its sole discretion, due to a “Serious Policy Violation.” A
score canceled for a Serious Policy Violation will be noted on the Official Score Report as a “S”
and will result in the candidate’s forfeiture of test fees.
Reasons scores may be canceled due to a Serious Policy Violation include, but are not limited to:
•
Falsifying the candidate’s identity, identification, score, or score report
•
Taking the test for others or having someone take the test on the candidate’s behalf
•
Improperly accessing, recording, copying, or disclosing test content prior to, during, or
after the test administration
•
Using any unauthorized software, including, but not limited to, VPN, remote desktop
applications, or virtual machines
•
Inappropriate or profane behavior towards the test administrator
•
Providing fraudulent payment or payment cancellation
•
Paying for the test with a fraudulent voucher or a fraudulent fee waiver
•
Any policy violation we deem to be serious non-compliance with any applicable policy,
term, or condition
•
An issue that compromises the integrity of the testing environment
•
An issue that causes us to question the validity of a score
In the case of a score being canceled for a Serious Policy Violation, GMAC may take appropriate
actions against the candidate, in GMAC’s sole discretion, which may include: (1) canceling their
score on any or all GMAC assessments; (2) enforcing a minimum one-year wait to retest; (3)
notifying schools; (4) forfeiture of test fees; (5) prohibiting the candidate from taking a GMAC
online assessment; (6) banning the candidate from testing for life on all GMAC assessments;
and/or (7) taking legal action against the candidate. GMAC, at its sole discretion, may also require
candidates to take or retake the GMAT exam at a test center.
Appeals and Notifications to Schools
If a candidate believes we should review a decision we made about their exam, the candidate may
request an appeal by contacting the GMAC Test Security Team. To submit an appeal, reply to the
notice received from the GMAC Test Security Team within seven (7) days from the date of
GMAC’s original decision. Under certain circumstances, we may shorten or extend the seven (7)-
day period. After this time expires, the score cancellation decision will be final, and any school
you have sent scores to will be notified of this decision. The appeal process is an internal
examination, offered to candidates at GMAC’s discretion. GMAC will not disclose information
that may hinder test security.
GMAC, in its sole discretion, determines the outcome of an appeal. Outcomes may include denial,
reinstatement of the original score, or change in the reason for cancellation, which may include the
opportunity to retest.
There are circumstances in which a candidate’s scores may be canceled or withheld without prior
notice or an opportunity to appeal. Those circumstances typically involve, but are not limited to,
disruptions by the candidate during exam administration, advance disclosure of exam content, and
cases in which the candidate is observed violating exam policies and/or is dismissed from the test.
In these situations, the candidate may simply be informed that their scores are canceled or
invalidated.
IMPORTANT! Scores are canceled if there is a good faith reason to question their validity.
GMAC may cancel scores even if the test taker is not directly involved in the policy violation or
testing issue.
Exclusive Remedies
The remedies stated in these policies are the exclusive remedies available to a candidate and
are determined in GMAC’s sole discretion.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GMAC’S TOTAL LIABILITY TO YOU,
OR ANYONE ACTING ON YOUR BEHALF, FOR ANY CLAIMS, LOSSES, COSTS, OR
DAMAGES ARISING OUT OF, RESULTING FROM, OR IN ANY WAY RELATED TO THE
EXAM, FROM ANY CAUSE, SHALL NOT EXCEED THE TEST REGISTRATION FEES
YOU PAID TO GMAC, OR USD $250.00, WHICHEVER IS GREATER. TO THE FULLEST
EXTENT PERMITTED BY LAW, GMAC SHALL NOT BE LIABLE TO YOU, OR ANYONE
ACTING ON YOUR BEHALF, FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL,
SPECULATIVE, INCIDENTAL (INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS,
LOSSES, COSTS, OR DAMAGES INCURRED DUE TO LOSS OF OPPORTUNITY,
PROFITS, OR INCOME; LOSS OF INFORMATION; BUSINESS INTERRUPTION; TRAVEL
AND LODGING COSTS; TEST-PREPARATION COURSE FEES, REGARDLESS OF HOW
THESE ARE CLASSIFIED), EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR
ATTORNEYS’ FEES, EXPENSES, EXPERT WITNESS FEES, OR COSTS, WHETHER
ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY, PRODUCT LIABILITY, OR OTHERWISE. THIS CLAUSE SHALL APPLY
REGARDLESS OF WHETHER (1) SUCH LOSS OR DAMAGE WAS FORESEEABLE OR (2)
YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.
Governing Law
These GMAT Policies and Procedures and any and all disputes arising out of the GMAT Policies
and Procedures shall be governed by and interpreted in accordance with the laws of the
Commonwealth of Virginia, USA, without giving effect to conflict of law principles or other rules
that would result in the application of the laws of a different jurisdiction. The GMAT Policies and
Procedures shall not be governed by the United Nations Convention for International Sales of
Goods, which shall be expressly excluded.
Accessibility
If you have any trouble accessing the GMAT Policies and Procedures or any other documents
referenced herein, please contact GMAC Customer Care for assistance before registering or taking
the GMAT™ exam.
The policies and procedures set forth herein are effective as of the last updated date indicated
below and supersede previous policies and procedures. The fees, rules, terms, and conditions
contained in these policies and procedures are subject to change. Visit www.mba.com for the most
up-to-date information.
Last Updated: August 29, 2023
The GMAT™ Handbook, which is applicable to candidates who took the GMAT exam delivered
at a test center before August 29, 2023, can be found here.
The GMAT™ Online Policies and Procedures, which is applicable to candidates who took the
GMAT exam delivered online before August 29, 2023, can be found here.
GMAT™ Test Taker Rules & Agreement
[FOR GMAT EXAM DELIVERED AT A TEST CENTER]
You will receive a copy of the following GMAT™ Test Taker Rules & Agreement (the
“Agreement”) at your test center prior to taking the exam. In order to test, you must agree to
comply with and be bound by the rules set forth in the Agreement. Your electronic signature given
at the test center during check-in certifies your agreement to comply with the Agreement.
GMAT™ Test Taker Rules & Agreement
Everything you do after signing this GMAT™ Test Taker Rules & Agreement (this “Agreement”)
is part of your exam. If you remain in the test center, you will be bound by this Agreement. Leave
the test center immediately if you do not agree to be bound by this Agreement.
If you need additional details about any of the rules or your expected conduct, please ask the test
administrator for a copy of the GMAT™ Exam Policies and Procedures.
Failure to comply with this Agreement may result in the following:
•
Reporting the incident to GMAC;
•
Reporting the incident to schools you selected;
•
Invalidating your exam and canceling your scores;
•
Taking other action, such as prohibiting you from retesting;
•
Forfeiting your exam fee; and/or
•
Legal action.
While in the Testing Room:
1.
You may bring ONLY the following items into the testing room:
•
Your ID;
•
Key to the supplied locker (if applicable);
•
Prescription eyeglasses;
•
A light sweater or jacket (non-outerwear); and
•
Comfort items ONLY if they were pre-approved as accommodations.
2.
Many, but not all, test centers have small lockers where you can store your belongings. Whether
that is the case or not, the test center is not responsible for lost, stolen, or misplaced personal
items, and you should plan accordingly.
3.
Notify the test administrator immediately if you have a problem with the computer, software,
or any other issue.
4.
Testing must begin promptly once you are seated at the computer. You may begin only once
the timed portion of your exam has started.
5.
You may leave the testing room or your seat only if you are escorted by a test administrator.
You must raise your hand for assistance or to leave your seat.
6.
You may not copy, record, photograph, stream, screenshot, or otherwise attempt to duplicate
in any way any questions or answers that are on your exam.
Failure to comply could result in your exam being terminated, your score being canceled,
and/or other consequences, as determined in the sole discretion of GMAC.
During a Break:
1.
You may ONLY have:
•
Water;
•
Food; and
•
Comfort items, as pre-approved by GMAC and its test delivery service providers.
2.
You may not access any unauthorized items, such as watches, study materials, or electronics,
such as cellphones. If you need to check the time during a break, you should ask the test
administrator.
3.
You may not remain in the testing room at your workstation. You must take your break in the
test center lobby (check-in area), locker area, and/or nearest restroom. You are not allowed to
leave the test center during this time.
4.
If you return from your break early and request to be checked into your exam, you must
immediately begin your exam. You may not sit at the workstation for the remainder of your
break.
5.
You must return from your break on time. To the extent you are late, at GMAC's sole
discretion, either time will be deducted from the next section of your exam, or your exam may
be considered to be abandoned and your score will be canceled.
After the Exam:
1.
You must not:
•
Record;
•
Copy; or
•
Disclose in any fashion any exam question or answer, in whole or in part, in any form or
by any means (orally, in writing, on any internet “chat room,” via SMS/text, or otherwise).
Exam results are encrypted and transmitted to GMAC and its test delivery service providers. The
palm vein pattern template and the digital photograph may be compared against those of other test
takers for fraud detection purposes.
For additional information concerning the collection, transmission, and processing of your
personal data (including, without limitation, exam results, palm vein pattern template, photograph
and signature, and the audio/video recording of the exam session), refer to the GMAC Privacy
Statement available on mba.com.
By providing my digital signature, I give GMAC and its test delivery service providers my
permission to retain, process, store, and transmit the following to the United States and India,
which may have different privacy protections than the country where I am located:
•
My personal information related to the exam;
•
My palm vein pattern scan data;
•
The digital photograph of me taken at the test center;
•
The video and audio recordings that include me from the test center; and
•
My test responses.
I understand the information provided above and agree to comply with and be bound by this
Agreement.
GMAT™ Non-Disclosure Agreement and General Terms of Use (Collectively,
“Terms of Use”)
[FOR GMAT EXAM DELIVERED AT A TEST CENTER]
GMAT™ Nondisclosure Agreement and General Terms of Use
I have read and I understand and agree to the procedures and rules I was shown when I checked
in with the Test Administrator.
I certify that I am the person whose name and address appear on the application check-in screen.
I also certify that I am taking the GMAT™ test so that I may be admitted to a graduate educational
program, and not for any other purpose.
I have read, understand and agree to the terms and conditions set forth in the GMAT™ Handbook,
including without limitation those related to:
•
GMAT fees, retake and other testing policies, and score cancellations for irregularities and
inappropriate examinee conduct;
•
ownership of the GMAT exam, all rights therein, and all test-related records by the
Graduate Management Admission Council (GMAC);
•
privacy policies describing the collection, processing, use, and transmission to the United
States of my personally identifiable data (including the digital photograph, fingerprint
and/or palm vein pattern, signature, and audio and video recording collected at the test
center), and describing the disclosure of such data to GMAC, its service providers, any
score recipient I select and others as necessary to prevent fraud or other unlawful activity
or as required by law; and
•
the exclusive remedies available to me in the unlikely event of an error in the administration
of the test or my scores.
I understand that the GMAT exam is a confidential and secure test, protected by the laws in the
United States and elsewhere. I agree that I will not discuss the content of the test with anyone and
I will not record, copy, or disclose any exam question or answer, in whole or in part, in any form
or by any means (orally; in writing; in any internet “chat room,” message board, or forum; or
otherwise).
I understand and agree that if I provide false information or if I violate any of the GMAT rules or
procedures, or any other terms or conditions stated in the GMAT™ Handbook—
• the Test Administrator may immediately dismiss me from the test session;
• my scores may be canceled, without a refund, and a school receiving my scores may be
informed of the reason for the cancellation;
• I may be banned from retaking the GMAT exam and
• I may face civil or criminal prosecution.
I understand that, after finishing the test, I will be allowed up to two (2) minutes to decide whether
to cancel or report my test scores. I understand and agree that if I do not select either the “Accept
My Scores” or “Cancel My Scores” option within two (2) minutes, my scores will be canceled
automatically.
I understand that if I do not agree to these conditions I will not be permitted to take the exam and
I will forfeit my test fee.
GMAT™ Test Taker Rules & Agreement
[FOR GMAT EXAM DELIVERED ONLINE]
In order to test, you must agree to comply with and be bound by the rules set forth in the GMAT™
Test Taker Rules & Agreement for the GMAT™ Exam Delivered Online. Your agreement to the
GMAT Policies and Procedures during exam registration certifies your agreement to comply with
the GMAT™ Test Taker Rules & Agreement for the GMAT™ Exam Delivered Online.
GMAT™ Test Taker Rules & Agreement for the GMAT™ Exam Delivered Online
The GMAT™ Test Taker Rules & Agreement for the GMAT™ Exam Delivered Online
(“Agreement”), as incorporated into the GMAT™ Exam Policies and Procedures, is a legal
agreement between you (also referred to herein as “candidate,” “test taker,” “I,” or any similarly
situated reference), who will take the GMAT exam delivered online, and Graduate Management
Admission Council (“GMAC”). This Agreement sets forth the terms and conditions under which
GMAC will allow you to register for and take the exam. Your acknowledgement during
registration indicates your agreement to comply with and be bound by any rules, terms and
conditions, privacy statements, and the policies and procedures set forth on this page.
Do not register for or take the exam if you do not agree to be bound by this Agreement. Failure to
comply with this Agreement may result in the following:
•
Reporting the incident to GMAC;
•
Reporting the incident to schools you selected;
•
Invalidating your exam and canceling your scores;
•
Taking other action, such as prohibiting you from retesting or requiring you to take future
exams in a test center;
•
Forfeiting your exam fee; and/or
•
Legal action.
While Testing:
1.
The only items, other than your personal computer, you may have within reach during your
exam are the following:
•
Your ID;
•
Prescription eyeglasses;
•
One (1) handheld erasable whiteboard (no larger than 12 inches x 20 inches (30 cm x 50
cm));
•
Up to two (2) dry erase markers;
•
One (1) dry erase whiteboard eraser;
•
Water in a clear container; and
•
Permitted comfort items: https://www.mba.com/exams/gmat-exam/plan-for-exam-
day/taking-the-exam-delivered-online.
2.
Any items not listed above are required to be out of reach and line of sight during your exam,
including, but not limited to, any digital electronics or items with writing on them.
3.
Your cell phone must be placed out of your reach and line of sight. You may only access your
cell phone if required to do so by the test administrator.
4.
Your line of sight during testing may not include any powered on digital electronics other than
your workstation or any object or surface containing writing that may be considered notes.
5.
Testing must begin once the check-in procedures have been completed.
6.
No other individual is allowed in your testing area, or to pass through your testing area while
your exam is in progress.
7.
If using a physical whiteboard, you must completely erase your whiteboard and show the front
and back of your blank whiteboard to the camera at up to four (4) points (per the instructions
on the exam screen):
•
Before the exam begins;
•
Before each optional break begins (if you choose to take the break); and
•
Before the exam ends.
8.
You may not copy, record, photograph, stream, screenshot, or otherwise attempt to duplicate
in any way any questions or answers that are on your exam.
9.
Food, drinks, smoking, and gum are prohibited during the exam, with the exception of water
in a clear container.
10.
You may not talk during the exam.
11.
You may only leave the testing area or your seat during each of the optional eight-minute
breaks. Unless you elect to skip a break, you will automatically be put on break after 60
seconds.
12.
Notify the test administrator immediately by clicking the chat button or raising your hand via
the software if you have a problem with your computer, software, or any other issue.
Failure to comply could result in your exam being terminated, your score being canceled,
and/or other consequences, as determined in the sole discretion of GMAC.
During a Break:
1.
You may ONLY have:
•
Water;
•
Food; and
•
Permitted comfort items: https://www.mba.com/exams/gmat-exam/plan-for-exam-
day/taking-the-exam-delivered-online.
2.
You may not access any unauthorized items, such as watches, study materials, or electronics,
such as cellphones. If you need to check the time during a break, you should check the break
screen.
3.
If using a physical whiteboard, prior to starting your break, and as directed by the on-screen
instructions, you must erase any marks on your whiteboard and demonstrate to the webcam
that all sides of your whiteboard are clear of writing.
4.
You must return from your break on time. To the extent you are late, at GMAC's sole
discretion, either time will be deducted from the next section of your exam or your exam may
be considered to be abandoned and your score will be canceled.
After the Exam:
1.
You must not:
•
Record;
•
Copy; or
•
Disclose in any fashion any exam question or answer, in whole or in part, in any form or
by any means (orally, in writing, on any internet “chat room,” via SMS/text, or otherwise).
Exam results are encrypted and transmitted to GMAC and its test delivery service providers. The
digital photographs may be compared against those of other test takers for fraud detection
purposes.
For additional information concerning the collection, transmission, and processing of your
personal data (including, without limitation, exam results, photographs, and the audio/video
recording of the exam session), refer to the GMAC Privacy Statement available on mba.com.
By providing my digital acknowledgement, I give GMAC and its test delivery service providers
my permission to retain, process, store, and transmit the following to the United States and India,
which may have different privacy protections than the country where I am located:
•
My personal information related to the exam;
•
The digital photographs of me;
•
The video and audio recordings that include me from my workstation; and
•
My test responses.
I understand the information provided above and agree to comply with and be bound by this
Agreement.
GMAT User Agreements
[FOR GMAT EXAM DELIVERED ONLINE]
1.
You certify that you are not accepting or utilizing any external help to complete the exam,
and are the applicable exam taker who is responsible for any violation of exam rules. You
understand and acknowledge that all exam rules will be supplied by the applicable
university or test sanctioning body, and the company will have no responsibility with
respect thereto. You agree to participate in the disciplinary process supported by the
university or test sanctioning body should any such party make such request of you in
connection with any violation of exam rules.
2.
You agree that you will be held accountable for any and all infractions associated with
identity misrepresentation and agree to participate in the disciplinary process supported by
the university or test sanctioning body should any such party make any request of you.
3.
You understand that by using any of the features of the examity web site and services, you
act at your own risk, and you represent and warrant that (a) you are the enrolled student
who is authorized to take the applicable exam and (b) the identification you have provided
is completely accurate and you fully understand that any falsification will be a violation of
these terms of use and will be reported to the appropriate university or test sanctioning
body.
4.
You acknowledge that your webcam and computer screen may be monitored and viewed,
recorded and audited to ensure the integrity of the exams. You agree that no one other than
you will appear on your webcam or computer screen. You understand acknowledge that
such data, along with your test answers, will be stored, retrieved, analyzed and shared with
the university or test sanctioning body, in our discretion, to ensure the integrity of the
exams.
Standard Rules
You must be alone in the room throughout the exam.
You must have a clear desk and workspace. You will be required to perform a 360-degree room
and desk pan using your webcam. Please remove any unauthorized material.
Your computer must be connected to a power source.
You may not use your phone or smartwatch during the exam and/or during your break.
You are not allowed to use more than one monitor during the exam. If you have any additional
monitors, please unplug them now.
Your webcam, speakers, screenshare, and microphone must remain on throughout the exam.
You must remain within clear view of your webcam throughout the exam with adequate lighting.
Your webcam, speakers, and microphone must remain on throughout the entire exam, including
while on break(s).
Additional Rules
Failure to follow the GMAT Online rules may result in a violation and your exam being canceled.
For the full list of rules, refer to the GMAT Online policies and procedures
https://www.mba.com/exams/gmat-online/gmat-online-experience/policies-and-procedures.
Special Instructions
You are NOT allowed to use headphones throughout the duration of the exam.
You are NOT allowed to talk or read aloud during the exam.
AUTHENTICATION/ALLOWED IDS: You must state which country you are currently taking
the test from.
ALLOWED MATERIALS: You are allowed a whiteboard no greater than 12-inches by 20-inches
(30-cm by 50-cm).
ALLOWED ITEMS: You are allowed a clear container of water.
BREAKS: You are allowed to take up to 2 scheduled breaks. You MUST follow the on-screen and
proctor instructions when starting and ending your break. You are allowed to leave your seat during
a break. But, you are NOT allowed to access your cell phone or any other unauthorized mobile
device.
BREAKS: To start a break, you must 1) Clear the whiteboard and show it to the camera, and 2)
Click the “Start Break” button.
BREAKS: To end a break, you must 1) Perform a room and desk pan using your webcam, 2) Show
your clear whiteboard to the camera, and 3) Click the “End Break” button. If the proctor is not
available, you may proceed with ending your break.
TASK MANAGER: You MUST show the proctor that no other software or applications are
running. You MUST end all tasks not related to the exam.
SECURE BROWSER: You MUST confirm to the proctor that the secure browser application has
been installed. Link: https://www.mba.com/exams/gmat-online/prepare-for-your-exam/system-
requirements
ROOM PAN: You MUST also show the area below your desk and behind your monitor.
ROOM PAN: You must show the proctor that your phone is placed behind you and is outside of
your arms’ reach.
TESTING BEHAVIOR: You MUST notify the proctor of any technical issues you experience
during the exam.
POST EXAM: You must clear the whiteboard in the presence of the proctor before leaving the
exam session.
EXAM RESULTS: Examity does not have access to your official exam results. Your official exam
results will be made available on MBA.com typically within 7 business days but may take up to
20 business days.
GMAT™ Non-Disclosure Agreement and General Terms of Use (Collectively,
“Terms of Use”)
[FOR GMAT EXAM DELIVERED ONLINE]
Non-Disclosure Agreement and General Terms of Use
You will need to agree to the following terms prior to taking the GMAT™ online exam (the
“exam”):
I have access to, and have read and understand and agree to the procedures and rules relating to
the exam that were located on the test delivery partner’s website and mba.com at the time of my
registration for the exam.
I certify that I am the person whose name appears on the application check-in screen.
I also certify that I am taking the exam for a valid educational or legal purpose, and I agree to
comply with and be bound by these Terms of Use, including the confidentiality and non-disclosure
requirements.
I have read, understand, and agree to all terms and conditions relating to this exam identified in,
or referenced on, the test delivery partner’s website and mba.com, including without limitation
those related to:
•
Exam fees, retest and other testing policies, and score cancellations for irregularities and
inappropriate examinee conduct.
•
Ownership of the exam, all rights therein, and all test-related records by the Graduate
Management Admission Council (“GMAC”).
•
Privacy policies describing the collection, use, processing, protection, and transmission to
the United States of my personal information (including the digital photograph and audio
and video recording collected), my test responses and describing the discloser of such data
to GMAC, its service providers, any score recipients I select, and others as necessary to
prevent fraud or other unlawful activity or as required by law (mba.com/privacy).
•
The exclusive remedies available to me in the event of an error in scheduling,
administration, or security of reporting of my scores.
I understand that the exam is a confidential and secure test, protected by civil and criminal laws of
the United States and elsewhere.
I certify that I have not knowingly accessed “live” exam questions or answers that might appear
on my exam and will not discuss the content of the exam with anyone.
I will not record, copy, or disclose any exam questions or answers, in whole or in part, in any form
or by any means before, during, or after I take the exam (orally; in writing; in any internet “chat
room,” message board, or forum; by SMS or text; or otherwise).
I understand and agree that if I provide false information or if I violate any of the rules, procedures,
or terms and conditions:
• The Test Administrator may immediately discontinue my test session.
• My scores may be canceled without refund, and a school receiving my scores may be
informed of the reason for the cancellation.
• I may be banned from retaking the exam and any other exam offered by GMAC.
• I may be subject to other consequences, as GMAC or the test delivery partner deems
appropriate.
I understand that if I do not agree to these conditions, I will not be permitted to take the exam, and
I will forfeit my test fee.
