GENERAL GUIDELINES FOR TRAVEL
CONDUCT AND COURTESY
Travelers are expected to act in a courteous and professional manner.
Unbecoming behavior includes, but is not limited to intoxication, lewdness,
and rudeness are subject to disciplinary action. Treat agents, other
passengers, and everyone involved in your travel experience with the utmost
consideration. Agents, crew members, and others who are working may
become stressed with particular situations, and may vent on non-revenue
passengers. Do your best to diffuse the situation as to not cause a scene
for the revenue passengers. Confrontation with airline personnel is not
acceptable. Non-revenue travelers are not to discuss the costs or conditions
of these travel programs with revenue passengers.
DRESS CODE
When traveling as a non-revenue passenger, you and your guests are
representing the airline. Traveler attire must meet certain company
standards. Non-revenue passengers who are not suitably attired will be
denied transportation. Unacceptable attire for all travelers, regardless of age,
include: tank tops, ragged slacks, short shorts (dress shorts at knees length
are acceptable on certain carriers), jeans with excessive wear and/or holes,
clothing that bares the midriff, bathing attire, halter tops, etc. Shoes are
required, and should be in good taste. The safest way to go is in ‘business
casual’ attire. This consists of clean, neat, clothing that you would wear in
an office environment. For current mainline relaxed dress code guidelines,
please review each specific carriers’ website.
BAGGAGE ADVISORY
We strongly urge all non-revenue passengers to limit their checked bags
to one bag, system wide. There is no fee for your first checked bag. Be
aware that most leisure Travelers use carry-on only, due to the possibility of
not getting on a flight.
Please visit our partner airlines’ employee travel
websites to read more information regarding baggage policies.
MULTIPLE LISTINGS
A benefit of our combined travel program is the ability to hold listings for
multiple carriers at the same time. When cleared to board an aircraft, it is
highly advised that associates cancel all conflicting travel arrangements.
Some carriers have started to enact a policy of punishing associates that
make multiple unused listings.
Please also note that associates that have decided to purchase a revenue
ticket should not be holding any non-revenue travel listings at that time. This
is considered abuse of non-revenue travel privileges and is subject to
discipline.