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Add Profile in Mobile App-
iPhone
This provides step-by-step instructions for iPhone
users to add their profile in the Outlook mobile app.
ADD ACCOUNT INSIDE OUTLOOK
APP
If you were previously logged in to the Outlook app
using your Gmail account, you will have to add an
additional account inside the Outlook app to access
your Outlook emails.
1. Select your initial in the top left corner.
2. Select the mailbox icon on the left.
3. Select Add Email Account.
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4. Type in your Bison email address and select Add
Account.
5. At this point, you should be prompted to open your
Authenticator prompt. There are instances in which
students may not receive that prompt. Therefore,
this guide contains steps for students who receive
the prompt at this point and for students who do
not. Please follow the appropriate steps based on if
you received the prompt at this point or not.
FOR STUDENTS WHO RECEIVE THE
AUTHENTICATOR PROMPT NOW
1. You should be prompted to open your Authenticator
app. Select Open Authenticator and follow the
prompts. You should be rerouted to your Outlook
inbox.
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2. You now have access to your Outlook account! You
may see double of the same emails stemming from
your old Gmail account and your Outlook account.
If you choose to remove your old Gmail Account,
please refer to the Removing your Previous
Gmail Account (Optional/Not Required) section.
FOR THOSE WHO DO NOT RECEIVE
THE AUTHENTICATOR PROMPT NOW
1. The following Google pop-up page will appear.
Click Done in the top-left corner.
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2. On the next pop-up page, select Set Up Account
Manually.
3. On the following Add Mail Account page, select
Microsoft 365 and follow the prompts.
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4. Now, you should be prompted to open your
Authenticator app. Select Open Authenticator and
follow the prompts. You should be rerouted to your
Outlook inbox.
5. You now have access to your Outlook account! You
may see double of the same emails stemming from
your old Gmail account and your Outlook account.
If you choose to remove your old Gmail Account,
please refer to the Removing your Previous
Gmail Account (Optional/Not Required) section.
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ISOLATING YOUR OUTLOOK ACCOUNT
FROM YOUR GMAIL ACCOUNT
Follow the instructions to only see emails from your
Outlook account.
From your Outlook account:
1. Select your initials in the top-left corner.
2. Select the Outlook icon.
3. Now you should only see emails from your Outlook
account.
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REMOVING YOUR PREVIOUS GMAIL
ACCOUNT (OPTIONAL/NOT
REQUIRED)
If you choose to delete your previous Gmail
account, you can follow the below steps to delete
the Gmail account. Please note that if you do
choose to delete this account, it cannot be restored.
We recommend validating your data before you
choose to remove your account.
From your Outlook account:
1. Select your initials in the top-left corner.
2. Select the Settings icon.
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3. Under “Mail Accounts”, select the Gmail
account.
4. Select Remove Account. You will then have the
option of removing this from your current device
or all other mobile devices you have this app
installed on. Please choose whichever choice
you like.
5. Your previous Gmail account is now removed.
