For PA Prepared Users: Getting Started with TRAIN PA

Getting Started with TRAIN PA, version 1.3 1

For PA Prepared Users: Getting

Started with TRAIN PA

TRAIN PA is the learning management system that has replaced PA Prepared. There are a few important

things you need to know:

 All active PA Prepared accounts have been moved to TRAIN PA.

 Your PA Prepared learning records can now be located in TRAIN PA.

 You will need to update your account information in TRAIN PA to ensure you will have access

to needed training and information.

What If I Already Have a TRAIN Account?

If you previously set up a TRAIN account through TRAIN National or CDC TRAIN, you will have two

TRAIN accounts for the next few months—one account you created in TRAIN and another account that

was created for you when your PA Prepared account was moved to TRAIN.

You can log in to TRAIN PA using either account; however, your original TRAIN account will not have

your PA Prepared course completions associated listed on your training transcript.

We are working to merge accounts, and we will continue to communicate with you as this process moves

forward.

Optional and Required Fields

In all instructions described in this guide, you will find some fields where you must enter information.

These fields are marked with a red asterisk. In the example below the First Name, Last Name, and

Email fields are all required and must have information entered into them, and so are marked with a red

asterisk. The Middle Name field is optional and is not marked with a red asterisk.

Getting Your TRAIN PA Password

While your TRAIN PA account will use the same username (also called login name) as your PA Prepared

account, your password has been changed for security purposes. Before logging in to TRAIN PA, you

will need to first get your password using the steps below.

1. Open a web browser (like Internet Explorer, Firefox, or Chrome).

2. Go to https://pa.train.org. You will now be at the TRAIN PA homepage.

3. Click on the Forgot Your Login Name/Password? link located inside the blue box in the upper

left-hand corner of the TRAIN PA screen. You will now be taken to the Forgot your Password?

screen (see the graphic at the top of the next page).

Getting Started with TRAIN PA, version 1.3 2

4. Enter the email address associated with your PA Prepared account into the Email field on the

Forgot your Password? screen. For Commonwealth of Pennsylvania employees who have had a

PA Prepared account for a number of years, you may need to enter your email address using the

[email protected] format, rather than the newer name@pa.gov format. Either format will be

delivered to your state email account.

Note: The email address associated with your PA Prepared account would be the same email address

where you have been receiving regular update emails about the transition to TRAIN PA. This is also the

same email address where you receive emails from PA Prepared Administrators, like Beth Beam, Jay

Taylor, or Graham Hess.

5. Click the Submit button. You will now be taken to the Please check your e-mail screen.

Getting Started with TRAIN PA, version 1.3 3

6. Check your email. As long as you entered the email address associated with your PA Prepared

account, you will receive an email that ends in @train.org. The subject will be Password

Assistance. The example below is from a Gmail account. Your email program may look

different.

Note: If you do not receive an email after 15 minutes, you should check your junk mail folder. Directions

for checking your junk mail folder for common email programs is provided below. Also, please contact

your organization’s IT or computer support staff for more information about checking your junk mail

folder.

 Gmail: Search Spam & Trash

 Yahoo!: How to Review Your Yahoo! Mail “Spam” Folder

 Hotmail: How to check your Hotmail junk mail folder

 Outlook: Overview of the Junk Email Filter

 iCloud (Apple): Manage junk mail

7. Open the email from the address ending in @train.org with the subject Password Assistance.

An example of this email is provided below.

8. Click the link located at the bottom of the email. This link will open the Password Assistance

screen.

9. Enter and reenter a new password for your TRAIN PA account (see an example of this screen at

the top of the next page). Make sure that it’s something you can remember—you will use this

password to log in to TRAIN PA!

Getting Started with TRAIN PA, version 1.3 4

10. Click the Next button. You will now be logged in to TRAIN PA. Please retain your TRAIN PA

username/login name and password for your records.

Logging in to TRAIN PA

After you set your new TRAIN PA password, you may log in to TRAIN PA at any time.

1. Open a web browser (like Internet Explorer, Firefox, or Chrome).

2. Go to https://pa.train.org. You will now be at the TRAIN PA homepage.

3. Log in to TRAIN PA by entering your Login Name and Password and clicking the LOGIN

button. (See graphic below.) You will now be taken to the TRAIN PA homepage.

4. Congratulations! You are logged in to TRAIN PA. The TRAIN PA homepage is shown at the top

of the next page.

Getting Started with TRAIN PA, version 1.3 5

Updating Your TRAIN PA Account

Once you’ve set your password and logged in to TRAIN PA, it’s essential that you update your

account information. Without accurate account information, you may not be able to access important

training and information.

1. Open a web browser (like Internet Explorer, Firefox, or Chrome).

2. Go to https://pa.train.org. You will now be at the TRAIN PA homepage.

3. Log in to TRAIN PA by entering your Login Name and Password and clicking the LOGIN

button.

4. Click the My Account link in the upper right-hand corner of the TRAIN PA screen (located

above the PHF logo). You will now be taken to the My Account page, and the Details tab will be

active.

5. Update fields in the Details tab as needed (see image at the top of the next page).

Getting Started with TRAIN PA, version 1.3 6

6. Click the Groups tab. You will now be taken to the Group Selection page.

7. Click the Select Groups button for the State Portal. A pop-up window will appear displaying

Pennsylvania-specific groups.

Note: Your currently selected Pennsylvania-specific groups will be displayed below the Select

Groups button. If the group selections are accurate, you do not need to modify your groups. Skip

to step 13.

8. Select the Advanced radio button in the Select Groups dialog box. This will allow you to select

multiple groups at the same time.

Getting Started with TRAIN PA, version 1.3 7

9. Click the check boxes to select or deselect groups as appropriate. Many groups have subgroups,

which you can see by clicking the + button located to the left of the group name to expand this

group.

In the example below, a user wishes to modify her groups. During account creation, she was only

able to select one group each for her County (Philadelphia—this user lives in this county),

Organization (Philadelphia Department of Public Health employees—this user works for this

organization), and Functional Role (PA State Fire Academy > PA Fire Service Users—this

person is a volunteer firefighter who takes courses at the Fire Academy).

This example continues on the next page.

Getting Started with TRAIN PA, version 1.3 8

This user recently took on emergency management duties for her municipality, so she needs to add the

appropriate group to her TRAIN PA account. She expands the PA Emergency Management group by

clicking the + button and selects the CERT for municipalities check box to add this group.

10. Scroll to the bottom of the Select Groups dialog box. You will now see the Submit button.

11. Click the Submit button. You will now be returned to the Groups tab.

12. Repeat steps 7 through 11 for the MRC Portal, CDC Portal, and VHA Portal if you need to add or

modify groups related to these sites.

Getting Started with TRAIN PA, version 1.3 9

13. Click the My Profile tab. You will now be taken to the My Profile section of the My Account

screen, and you will see the Professional Role category of My Profile attributes.

14. Click the check boxes to select or deselect professional roles as appropriate.

15. Click the drop-down menu to select other category of attributes. Some of these attributes are

required, and you will not be able to save the changes to your accounts unless you update

them, so check all categories—Professional Role, Work Settings, Demographic Information,

Help Make Train Better!, and FEMA Student ID Number (and Pennsylvania EMS attributes for

EMS users). Required fields are marked with a red asterisk. Fields without a red asterisk can be

left blank.

Note: EMS users will also be able to modify their certification information in the Pennsylvania EMS

attributes drop-down menu within My Profile. Please ensure that this information is accurate. If this

information is not accurate and you do not correct it, your continuing education will not be recorded in

the EMS Registry database.

16. Repeat steps 14 and 15 for each category of attributes you wish to update.

17. Scroll to the bottom of the page. You will now see the Save and Back button.

18. Click the Save and Back button. You will now be returned to the TRAIN PA homepage.

Note: If you receive a prompt to select a primary functional user group, please select the group

that most closely relates to how you will use TRAIN PA. Don’t worry—you will still be a member

of all other groups displayed, and you will still be able to access training associated with all of

these groups.

19. Congratulations! You have updated your TRAIN PA account! For more information on using

TRAIN PA, please refer to the TRAIN User Handbook.

Accessing Certificates on PA Prepared

While your training records, including your training completion transcript, were brought over to TRAIN

PA along with your account, any certificates you earned in PA Prepared would need to be

downloaded or printed from PA Prepared. You will still be able to access PA Prepared through the

end of November 2016 to download or print your certificates using your PA Prepared username and

password.