6. For older iPads, we recommend using locking rotation. This function is optional and may not be available. a. Tap
Settings.
b. Tap General.
c. Use Side Switch should be set to Lock Rotation (this allows you to use the switch on the side of the
iPad next to the volume buttons to lock rotation of the screen).
7. athenahealth strongly recommends that you close all applications other than Safari when using athenaNet on
your iPad or iPhone.
a. Double-click the round home button on your device. This will show all the applications that are running.
b. Swipe upwards on each application to close it. Leave Safari open.
Chrome
1. Verify that you are using the latest version of Chrome.
a. Open your Chrome browser.
b. Click the Chrome menu button on the browser toolbar.
c. Click on Help.
d. Click About Google Chrome. Chrome will determine if an update is available and perform the update if
necessary.
2. Verify that you are not logged into Chrome with your Google Account.
a. Open your Chrome browser.
b. Click the Chrome menu button on the browser tool bar.
c. Sign in to Chrome button will appear if you are not logged into Chrome. You can now properly configure
Chrome for use with athenaNet. If not, continue to step 4.
d. Disconnect your Google Account button will appear if you are currently logged in with your Google
account. Click this button to sign out of Chrome. A second window will appear.
e. Click Disconnect account.
f. You should now see the Sign in to Chrome button. You can now properly configure Chrome’s settings
for use with athenaNet.
Required settings for athenaNet in Chrome
Below is a summary of all athenaNet support settings with both a description of the setting and the supported value that
should be set in Chrome. If you are using a PC, you should set these settings automatically by downloading athenaNet