conduct requirements
– accidents or injuries
– animal care and ethics
– attendance
– criminal records check
– emergency contact
– evacuations
– rstaidofcers
– harrassment
– internet
– lost property
– managementofriskofharm
– parking
– privacy
– rights and responsibilities
– safety
– security
– smokefreeInstititue
– suggestions and complaints
support services
– accommodation
– administrationofces
– bookshops
– canteen
– childcare
– counselling
– international students
– JusticeofthePeace
– learner support
– library
– multicultural programs
– open learning centre
– photocopying
– social inclusion
– Student Association
– study help
– training restaurants
– training salons
– travel concession
– vocational access
managing your studies
– assessment guide and appeals
– awards and graduations
– calendar
– cashier and cash
– courseinformation
– deferringstudies
– enrolments
– examinations
– exiblelearning
– illness
– insurance
– Recognition or exemption
– refunds
– student online services
– TAFEcard
– TAFENSWfeesandcharges
– exemptions
– subsidy options
– VET Fee Help
accidents or injuries
Ifyouhaveanaccidentorsufferanykindofinjurywhileundertakingyourcourseata
campus, on an excursion or on an approved work experience program, let your teacher
or head teacher know straight away. They will organise the necessary help and will
assistyoutocompleteanaccidentform.
animal care and ethics
NSW TAFE Commission Animal Care and Ethics Board Notice: Some TAFE NSW
coursesuseanimalsinsupportoflearning.Usinganimalsoranimaltissuetosupport
your learning is a privilege that has responsibilities.
You must
– treat all animals and/or their tissue with care and respect
– treat live animals humanely and avoid cruel behaviour
– think about why and how you use animals or their tissue
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Please note
Seriouspenaltiesapplytoanimalcrueltyorunauthoriseduseofanimals.Wherever
possible TAFE NSW tries to replace animals used in educational programs with non-
animalalternativesandtriestoreducethenumberofanimalsneeded,orreneanimal
usetominimisetheamountofstressanddiscomforttoanimals.
The TAFE NSW Animal Care and Ethics Board monitors animal use in TAFE NSW
courses.TheBoardcomprisesveterinarians,teachers,animalwelfareandcommunity
representatives.Forfurtherinformationspeaktoyourteacherorcontactofcestaff
todirectyoutotheInstituteAnimalCareandEthicsCommittee.
attendance
Ifyoustopattendingclassesortransfertoanothercampusyoushouldreportthis
toyourteacher.Ifyouaresickorotherwiseunabletoattendclasspleasecontact
yourclassteacherorheadofdepartment.Youmayneedtoprovidesupporting
informationwhenyou
– areabsentfromtwoormoreconsecutivelessons;
– havemissedactivitiessuchasindustrialvisits,eldwork,
practicalworkandactivitiesinspecialistfacilities;
– have missed an assessment event, class test or examination
orfailedtosubmitagivenassignment;
– knowinadvancethatyouwillbeabsentfromaclassassessment,
classtestorwillbeunabletosubmitanassignmentontime;
– missanexaminationduetocircumstancesbeyondyourcontrol.Inthis
situationyoumustnotifytheteacherwithin24hoursofthemissedexam.
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criminal records checks
Someofourcoursesrequirecheckstobeundertakenbeforeyoucanbeginthecourse.
welfare
IfyouareundertakingstudiesinWelfare,youmayberequiredtoundertakeacriminal
recordscheckbeforeundertakingaworkplacementincertaincommunityfacilities.
Youwillneedtocoverthecostofthecheckifitisrequired.
health and aged care
IfyouareundertakingstudiesinHealthandAgedCareyouwillberequiredto
undertake a criminal records check prior to proceeding on work placement.
Youwillneedtocoverthecostofthecheckifitisrequired.
child studies
IfyouareundertakingstudiesinChildStudiesyouarerequiredtosignaprohibited
employmentdeclaration.Iftheworkplacementfacilityalsorequiresacriminalrecords
check,youwillneedtocoverthecostofthecheck.
emergency contact
Werecommendthatyouprovideyourfamilyandfriendswithacopyofyourtimetable
andattendancedetails.Thiswillhelpstafftoforwardamessagetoyouincaseofan
emergency. Any other contact with you while you are at the campus can only be with
your permission.
evacuations
Duringyourrstweekofclass,ateacherwilltakeyouthroughthecampusevacuation
procedures.Itisimportanttolearnandrememberthereexitlocationsclosesttothe
classrooms you use.
Youwillndevacuationproceduresdisplayedinallclassrooms.Ifanevacuationis
called,pleasefollowtheteacher’sdirectionsimmediately.Firedrillswillbeconducted
throughout the year.
Itisillegaltoremove,damageorinterferewithreextinguishers,hosesorotherre
safetymeasures.Yourlifeaswellasthelivesofothersmayonedaydependonthis
equipment.Inallemergencyevacuationsyoumuststaywithyourclassgroupuntilyour
teacheroranotherstaffmemberdirectsyoutodootherwise.Donotleavethecampus.
Thisistheonlywaywehaveofbeingsurethatallstudentsaresafe.
rst aid ofcers
ThereareanumberofFirstAidOfcersineachcampus.Ifyouareinneedofassistance
pleaseaskanystaffmember.Postersarealsodisplayedoncampusnoticeboardswith
thenameandlocationofFirstAidOfcers.
harassment
TAFENSWhasapolicyonharassmentwhichappliestoallTAFENSWstaffand
students. Harassment is considered to be any conduct – verbal, written or physical
– which is unwanted, unwelcome and unsolicited and which may be intimidating,
offensiveordemeaningtoanyindividualorgroupofpeople.
Harassmentofindividualsorgroupswillnotbetoleratedunderanycircumstances.
Harassmentcontactofcersareavailabletohelpandadviseyouifyouarefaced
withproblems.Alldiscussionsofthisnaturearecompletelycondential.Contactthe
CampusAdministrationOfcefordetails.
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internet
TheDepartmentmonitorsuseofemail,theInternetanditscomputernetwork.Using
theDepartment’scomputerresources,includingemailandDEConlinesystemsto
seekout,accessorsendanymaterialthatisofapornographic,threatening,abusive
ordefamatorynatureisprohibitedandmayresultindisciplinaryaction.Ifyoureceive
– offensivematerial,notifyyourteacherorInstitutetechnicaladministratorwhowill
assess the material and take appropriate action
– unsolicitedadvertisingmaterialfromanunknownsource,deleteitwithout
replying or attempting to remove your email because replying may generate
more unsolicited material
– otherinappropriatematerialfromanunknownsource,advisethesenderthat
youdonotwishtoreceivematerialofthatnature.
lost property
Campusesdonotacceptresponsibilityfordamagetoorlossofproperty.We
recommendthatyoutakecaretokeepvaluableitemssecure.Ifyoudoloseany
propertypleasereportittoyourclassteacherafterrstcheckingtheareainwhich
theitemwaslost.ContacttheCampusAdministrationOfceifyouhavelostproperty.
management of risk of harm
TAFENSWisrequiredbylawtoensurethehealthandsafetyofstudents,staffand
visitorsonourpremises.Inordertomeettheselegalobligationsitisnecessaryfor
ustoassessandmanageanyknownriskofviolentbehaviour.Ifyouhaveahistory
ofviolencethatmaysuggestthatyoucouldposeacurrentriskofanytypetoTAFE
students,staffand/orvisitorsitisaconditionofyourenrolmenttoadvise
theCampusOperationsManager,aTAFECounsellororyourHead
ofDepartmentpriortoattendingyourrstclass.
Forthesepurposes‘violence’isnotrestrictedtophysicalacts.Itincludesanybehaviour
inthelasttenyearsthatseriouslyinterfereswiththephysicalorpsychologicalsafety
andwellbeingofotherssuchas
– actual violence to any person
– possessionoforuseofaweaponoranyitem
with the intention to cause harm or injury to others
– threatsofviolenceorintimidationofothers
– suspensionorexpulsionfromanyschooloreducational
institutionforviolentoraggressivebehaviour.
TAFENSWiscommittedtoofferingvocationaleducationandtraining
totheentirecommunity.Followingyouradviceofapotentialrisk,wewillcarryoutan
assessmentofthecurrentriskand,ifnecessary,providesupportandamanagement
plan.Onlyinexceptionalcircumstanceswillariskassessmentleadtoexclusionfrom
enrolment.Itisouraimtoprovideanappropriate,safeenvironmenttosuitevery
student’sneedsandmaximiseyoursuccessinyourstudies.
parking
Studentcarparksareavailableatmostcampusesforyourconvenience.Studentsmay
onlyparkindesignatedStudentParkingareas.Pleaseparkcorrectlytoensureallparks
areusedefciently.
Campus grounds are considered public roads and are patrolled by the police. Do not
exceeddisplayedspeedsignsandobeytrafcanddirectionalsignsatalltimes.Any
breachofroadrulesmayresultinexclusionfromclasses,orane.
privacy
Informationconcerningstudents,includinginformationsubmittedonenrolmentwill
beusedbyTAFENSWorotherauthorisedorganisationsforthepurposesofgeneral
student administration, communication, program monitoring and evaluation.
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Theinformationmaybedisclosedtoemployersofapprenticesortrainees;Australian
ApprenticeshipCentres;Centrelink;theDepartmentofVeterans’Affairs;the
DepartmentofImmigrationandCitizenship;theDepartmentofFamilies,Housing,
CommunityServicesandIndigenousAffairs;UniversitiesAdmissionsCentreandthe
OfceoftheBoardofStudies.
Theprovisionofthisinformationisnecessaryforbothenrolmentandre-enrolment.
Informationprovidedwillbeheldsecurelyanddisposedofsecurelywhennolonger
needed.YoumaycorrectanypersonaldetailsprovidedbycontactingyourCampus
AdministrationOfceorbyusingTAFENSWStudente-Services.
rights and responsibilities
When you complete your enrolment you agree to abide by the regulations relevant
toTAFENSWanddeclarethattheinformationyousuppliedistrueandcorrect.
TAFE NSW provides all students with the opportunity to study, learn and develop skills
inasafeandhealthyadulteducationalandsocialenvironment.
Students have a right to
– betreatedfairlyandwithrespectbyTAFENSWstaffandstudents
– learnandenjoystudentlifeinanadultenvironmentfreeofharassmentanddiscrimination
– learn in a supportive and stimulating environment to pursue goals
– haveaccesstocounsellingandsupportservicesifdesiredorrequired
– privacyconcerningTAFENSWrecordsthatcontainpersonalinformation,subject
tostatutoryrequirements
– begiveninformationaboutassessmentproceduresatthebeginningofthesubject
and progressive results as they occur
– lodgeacomplaintwithoutfearofretaliationorvictimisation
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Students have a responsibility to
– treatstudentsandTAFENSWstaffwithrespectandfairness
– followanyreasonabledirectionfromamemberofTAFEstaff
– refrainfromsmokingwithinanyofourcampuses
– behaveresponsiblybynotlittering,harassingfellowstudentsorstaff,damaging,
stealing,modifyingormisusingTAFENSWpropertyorbeingundertheinuence
ofalcoholordrugs
– not use mobile phones, pagers or similar devices at any time in class
– do all assessment tasks and examinations honestly, and not engage in plagiarism,
collusion or cheating
– submitallassessmenttasksbytheduedate.Underexceptionalcircumstancesyou
mayaskforanextensionoftime.Thiswouldnormallyhavetobedonebeforethe
duedate,unlessyouhaveaverygoodreasonfornotdoingso
– return/renew library resources by due date
– follownormalsafetypracticesbywearingapprovedclothing,protectiveequipment
andfollowingbothwrittenandverbaldirectionsgivenbyTAFENSWstaff
– notbehaveinanywaythatcouldoffend,embarrass,threaten,injureorharmothers
Please note
StudentsbreachingdisciplinemaybepenalisedinaccordancewithTAFENSWPolicy.
CommencementofallTAFENSWclassesissubjecttoavailabilityofresourcesand
sufcientnumberofenrolledstudents.Classesmaybediscontinuedifstudent
attendancenumbersfallbelowthesetminimum.
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safety
Itisourresponsibilitytoprovideyouwithanenvironmentthatisbothhealthyandsafe.
We provide you with a safe learning environment by
– meetingrelevantWorkHealthandSafetystandards
– havingstafftrainedinappropriateaccidentprevention,
re,evacuationandrstaidprocedures
– maintaining and cleaning our buildings regularly
It is your responsibility to
– followsafetyregulationsasinstructedbystafforyourteacher/s
– reportaccidents,‘nearmisses’andhealthandsafetyissuesthatcome
toyourattentiontoeitheryourclassteacheroraseniorstaffmember
Insomecoursesprotectiveclothingmustbeworn.Youwillalsoneedtofollow
yourteacher’sinstructionsonthesafeuseofmaterialsandequipment.Refusal
towearprotectiveclothingcouldleadtoyoubeingexcludedfromclass.
security
Ifyouhaveconcernsaboutsecurityissues,pleaserstseeyourteacher,
HeadofDepartmentoramemberofCampusAdministrationOfcestaff.
smoke free Institute
RiverinaInstituteisasmoke-freeInstitute.Smokingisthereforeprohibitedwithinany
ofourcampuses.Thisincludesallindoorandoutdoorareas,thoroughfares,walkways,
entries and exits.
Anypersonfoundtobesmokingoncampuswillbeaskedtostopandiftheoffense
continuesthenthematterwillbedealtwithinaccordancewithRiverinaInstiute’s
procedureandtheTAFENSWCodeofConduct.
suggestions and complaints
EveryRiverinaInstitutestudentishighlyvaluedandrespectedandwethereforewelcome
your comments and suggestions on how we can provide you with a better service.
Ifyouarenothappywithanyaspectofyourcourseoranyotherservicesweprovide
pleaseletusknow.AstaffmemberwillcompleteorprovideyouwithaCustomer
Suggestion/Complaint Form. We will investigate all complaints, report back to you and
do all we can to solve the problem.
Allcomplaintsarehandledwithtactandcondentiality.Thisispartofourcommitmentto
qualityandcustomerservice.Grievanceandappealmechanismsareinplaceifrequired.
Wetrytomeetourstudents’changingneedsandarealwaysinterestedinyour
suggestionsforimprovement.ThisisjustoneofthereasonswhyRiverinaInstitute
hasoneofthehighestratesofstudentsatisfactioninAustralia.
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accommodation
Wagga Wagga
ContacttheStudentServicesOfcerintheCanteenin
KBlockon0269381414ortheAdministrationOfce
inABlockon0269381320.
administration ofces
Thisistheofcewhereyoumakeenquiriesandreceivehelp
regardingcourseinformation,studentrecords,exemption
fromtheTAFENSWfee,refunds,travelconcessions,changing
enrolmentdetailsorsimplygettingdirections.Ourexpert
friendlystaffwillbehappytoassistyouduringregular
opening hours.
Campus Building Phone
Albury A Block 0260582800
Coomealla CampusOfce 0350198700
Cootamundra A Block 0269401000
Corowa D Block 0260337400
Deniliquin A Block 0358822000
Finley A Block 0358839700
Grifth A Block 0269620444
RI@HAY CampusOfce 0269901200
Lake Cargelligo CampusOfce 0268980100
Leeton A Block 0269539600
Narrandera A Block 0269595400
National Environment Centre A Block 0260436700
PrimaryIndustriesCentre D Block 0269395000
Temora A Block 0269773700
Tumut A Block 0269814800
Wagga Wagga A Block 0269381300
West Wyalong A Block 0269790800
Young F Block 0263828500
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bookshops
Textbooksareonsaleatsomecampusesfortherstfewweeksofeachsemester.
Check with your local campus.
Campus Building Opening times Phone
Wagga
Wagga
K Block MondaytoThursday,9.30am–3.00pm
Extended hrs during enrolment periods
includeFriday,9.30am–2.00pm
Closedforlunch,11.30am–12.00pm,daily
0269254679
canteen
CanteenfacilitiesareprovidedatAlbury,Grifth,Deniliquin,CootamundraandWagga
Wagga.They’reopenduringtermandofferavarietyoffoodinrelaxedsurroundings.
Refreshmentsareavailablefromvendingmachinesatothercampuses.Greatfor
socialising or simply to relax.
childcare
Children’sCentresareopenMondaytoFridayandofferdaycareforchildrenofenrolled
students. There is a high demand and there may be a waiting list. Currently they are
locatedonthefollowingcampuses
Albury NBlock 0260582853
Narrandera ABlock 0269595400
Wagga Wagga GumnutCottage 0269381415
Campus Building Phone
Albury D Block 0260582828
Cootamundra A Block 0269401043
Corowa D Block
VisitingservicefromAlbury
0260331400
0260582828
Deniliquin H Block 0358822000
Finley VisitingservicefromDeniliquin 0358839700
Grifth B Block 0269620412
Lake Cargelligo Campusofce
VisitingservicefromGrifth
0269620412
Leeton VisitingservicefromGrifth 0269620412
Narrandera VisitingservicefromGrifth 0269620412
National Environment Centre VisitingservicefromAlbury 0260436700
PrimaryIndustriesCentre VisitingservicefromWaggaWagga 0269395000
Temora Campusofce
VisitingservicefromCootamundra
0269773700
0269401043
Tumut D Block 0269814839
Wagga Wagga K Block 0269381410
0269381411
0269381320
West Wyalong VisitingservicefromCootamundra 0269790800
0269401043
Young F Block 0263828500
counselling
Afreecounsellingserviceisavailableforallstudents.
Youcanreceivecareerguidance,nancialadvice,
Austudy/YouthAllowancehelp,enrolmentassistance,
adviceonusingoverseasqualications,personaland
educational support.
Ifrequired,interpreterscanbearranged.Day
and evening counselling hours are determined
by campus need.
For an appointment either phone or visit...
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international students
RiverinaInstitutehasaninternationalstudentofcertoassiststudentswhohavecome
fromanoverseascountrytostudy.Orientationprogramsareofferedtoassiststudents
tosettleintocampusandcommunitylife.
For more information
Elaine McBrideManager,InternationalStudents
Phone +61269620445
Mobile +61427010752
Fax +61269620411
Justice of the Peace
IfyouneedaJusticeofthePeacepleaseenquireattheAdministrationOfce.
ThereisusuallyaJusticeofthePeaceamongststaffmembersateachcampus.
learner support
LearnersupportisafreeserviceavailableforstudentsenrolledinTAFENSWcourses.
Wecanassistyouwithreading,writingandmathsinyourcourse.Itisbesttodiscuss
yourneedswithyourteacherrst.Theycanthenreferyoutosomeonewhocanhelp.
library
Librarystaffwillhelpyoundanduseinformationresourcesforallcourses which are
offeredatyourcampus.YourTAFEcardisalsoyourlibrarycard so bring it with you to
accessawiderangeoflibraryservices.Inadditiontoyourtextbooksthelibraryhasa
largecollectionofbooks,magazines,videosandotherrelatedmaterials.Thesemay
allbeborrowedtosupportyourstudies.Visityourcampuslibraryoraccessinformation
and services at www.rit.tafensw.edu.au/library
CheckwithyourCampusAdministrationOfceforlibrarylocationsandopeninghours.
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multicultural programs
Weoffermanyprogramsandservicestohelppeoplefromnon-Englishspeaking
backgrounds.Shortcourses,forexample,EnglishforSpeakersofOtherLanguages
(ESOL)areprovidedtoassistpeoplefromnon-Englishspeakingbackgroundsto
improvetheirEnglishlanguageskillsandhelpgainentrytoworkorfurtherstudy.
open learning centre
ThiscentreisavailabletohelpyouwithyourTAFEwork.Youcanbookinforhelpwith
assignments,orforclassestoimproveyourEnglish,mathsandstudyskills.Individual
programsaredesignedtomeetyourneeds.Youcanenrolatanytime.Thecentre
providesacomfortableplacetowork,andcomputersandprintersareavailablefor
student use.
Campus Building Phone
Albury B Block 0260582810
Cootamundra B Block 0269401033
Deniliquin E Block 0358822000
Narrandera A Block 0269595400
Tumut D Block 0269814826
Wagga Wagga K Block 0269381319
photocopying
Photocopiersareavailableforstudentuseatmostcampuses.Enquireatthelibraryor
attheAdministrationOfce.Pleaserememberthattheusuallegalcopyrightrestrictions
applyonphotocopying.Staffareabletoprovideyouwithdetailsconcerningyour
obligations.
StudentsarerequiredtohavecreditontheirTAFEcardinordertousethesefacilities,
whichcanbepurchasedatyourAdministrationOfce.
Contact Campus Phone
AboriginalStudentSupportOfcers(ASSO) Grifth
Albury
Deniliquin
0269620434
0260582880
0358822000
AboriginalWorkforceandCommunity
DevelopmentManagers
Wagga Wagga
Albury
Grifth
Deniliquin
0269381268
0260582880
0269620434
0358822033
Sonia Shea
Manager,AboriginalEducationandTraining
Wagga Wagga 0269381267
Support Campus Phone
Intellectual/Learning Albury 0260582890
Physical Albury 0260582982
VisionImpaired Leeton 0269539647
PsychiatricandNeurological Grifth 0269620482
Intellectual/learning Wagga Wagga 0269381386
social inclusion
Aboriginal programs
SupportisavailablefromTAFENSWforAboriginal
orTorresStraitIslanderpeopleseekingvocational
education and training. Specially designed courses
areofferedtoassistinthedevelopmentofskills
necessaryforresearchingandndingemployment
aswellasforpersonaldevelopmentandgrowth.
Support and assistance is available to Aboriginal
andTorresStraitIslanderstudentsenrolledinother
TAFE NSW courses.
Disability support
Supportstaffareemployedtoassiststudentswith
disabilities who enrol in TAFE NSW courses, irrespective
ofcampus.Specialservicesmayincludeexemption
fromtheTAFENSWfee,tutorialsupport,interpreters,
notetakers,provisionofspecialequipment,exam
concessions,modicationtocoursestructures,etc.
Forspecicinformationcontactoneofourdisability
Teacher/Consultants,whileforadditionalinformation
look on the TAFE NSW website www.rit.tafensw.edu.
au/studentservices/disabilityservices
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Workforce and community development
RiverinaInstituteWorkforceandCommunityDevelopmentManagersengagewith
communities,industryandgovernmentandnon-governmentagenciestoidentifyskills
demandandworkforceandcommunitydevelopmentneedsandpromotethefullrange
ofRiverinalnstitutecoursesandservices.
WorkingacrosstheRiverinaregion,WorkforceandCommunityDevelopmentManagers
identifytheneedsofcommunitieswhoaredisadvantagedintheiraccesstoeducationand
related vocational opportunity, and develop innovative solutions to support these needs.
WorkingcloselywiththeInstitute’sdeliveryexperts,WorkforceandCommunity
DevelopmentManagerssupportthedevelopmentofinnovativeandexible
vocationaleducationandtrainingprogramstomeettheneedsofourregional
industries and communities.
For more information
Balranald/Deniliquin/Finley/Hay 0358822000
Coomealla 0350198700
Cootamundra/Temora/West Wyalong/Young 0269401000
Albury/Corowa 0260582800
Wagga Wagga/Tumut 0269381300
Grifth/Lake Cargelligo 0269620444
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Student Association
All students are welcome to have their say about campus activities by joining the
StudentAssociationforasmallfee.TheAssociationprovidesmanyfacilitiesand
servicesforstudents.ARiverinaInstituteDiscountShoppingGuidelistslocal
businesseswhichoffergreatdealsexclusivelyforourmembers.
The Association also provides computers, telephones, photocopiers, television,
accommodationlistingsandoutdoorfurnitureforstudentuse.TheInstituterecognises
thatcommunitylifeoncampusisimportantandintegraltothesuccessandenjoyment
ofstudentsandatsomecampusestheStudentAssociationthereforeorganisesoutof
classsportingandleisureactivitiesbothonandoffcampus.
For more information
Elizabeth Hamilton Wagga Wagga Campus, K Block
Phone 0269381414
oraskatyourAdministrationOfce
study help
Ifyouarehavingdifcultykeepingupwithyourcourse,orhaveproblemswithstudy
itisbesttotalktoyourteacherrst.Theycanreferyoutosomeonewhocanhelp
through tutorial assistance.
Inaddition,theCounsellors,IndividualLearningCentre/OpenLearningCentre,General
EducationDepartmentorMulticulturalEducationServicesmayalsobeabletohelp.
training restaurants
The‘OnCourse’and‘Rivers’restaurantsaretrainingrestaurantsforCommercial
CookeryandHospitalitystudentsatWaggaWaggaandAlburyCampuses.Theyoffer
dinner,lunch,buffet,alacarteandsetmenudiningatvarioustimesthroughoutthe
yearforveryreasonableprices.Bothrestaurantsarefullylicensed,withagreatrange
oflocalwinesandbeerandoffersfreshandinnovativefoodutilisingregionalproduce.
For more information
On Course
Wagga Wagga Campus
Phone 0269381242
Rivers
Albury Campus
Phone 0260582826
training salons
HairdressingandbeautysalonsarelocatedatGrifth,AlburyandWaggaWagga
Campuses.Operatingastrainingfacilities,thesecentresallowstudentstogain
rst-handpracticalexperiencewithrealclients.Studentsarefullysupervisedby
qualiedteachingstaff.Pricesareveryreasonableandserviceisexcellent.
For more information
Albury Campus 0260582938
Grifth Campus 0269620436
Wagga Wagga Campus 0269381329
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travel concessions
Youmaybeabletoreceiverail,busorprivatecartravelconcessionsundercertain
conditions.Ifyouareafulltimestudent,unemployed,meetagerequirementsand
livemorethan3.2kmfromcampusyoumaybeeligible.Whenenquiringabouttravel
pleasebringyourenrolmentformandTAFEcardwithyou.UndertheVocationalTraining
AssistanceScheme(VTAS)travelandaccommodationassistancemaybeavailable
tonewapprenticeswhotravelmorethan120kmsroundtriptoattenddayorblock
releasewithanRTO.
FormoreinformationcontactStateTrainingRegionalOfceson132811oryour
Australian Apprenticeship Centre.
vocational access
OurVocationalAccessDepartmentoffersawiderangeofcoursesincludingyear10
andyear12equivalentcourses.Wecanhelpyouwithreading,writingandmaths
skills.Tutorialsupportisavailableevenifyouareenrolledinacourseinanotherarea.
Teachersworkwithyoutodevelopaprogramtosuitspecicneeds.
ContactyourcampusVocationalAccessDepartmenttodiscussyourrequirements.
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assessment guide and appeals
Attherstclassofeachsubject/unit,yourteacherwillgiveyouanoutlineofthecourse,
theassessmentschemeandanyspecialrequirementsthatapply(StudentAssessment
GuideforthecourseandunitsyouarestudyingandEvery Student’s Guide to
Assessment in TAFE NSW).
Youmustsubmitworkrequiredforassessmenteventssuchasprojectsandattend
classtestsonrequireddates.
Ifforanyreasonyouareunabletoattemptanassessmenttaskyoushouldletyour
teacherknowinadvanceoftheduedate.Youmaynegotiateanextensionoftime
otherwiseapenaltyisapplied.Ifitisduetoillnessyoumustadviseyourteacheras
soonaspossible,preferablypriortothescheduledtimeofthegivenassessmenttask.
Grievanceandappealmechanismsareinplaceifrequired.
awards and graduations
PrizesandAwardsformostcoursesarepresentedattheAnnualGraduationheldby
each campus. Additional presentation evenings may also be held throughout the year
forthosestudentswhonishtheircoursemidyear.
Specialawardsatstateandcampuslevelarealsogivenforbothacademicand
individualachievement.Inaddition,outstandingandexceptionalstudentsare
recognisedforexcellenceattheAnnualInstituteAwards.
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calendar
Someimportantdatesfor2013torememberare
Enrolments and consultation with teaching section 3December2012
Term 1 4February
Autumn student vacation 15April
Term 2 29April
Enrolments and consultation with teaching section 6May
Winter student vacation 1July
Term 3 15July
Spring student vacation 29September
Term 4 8October
Mid-summerstudentvaction 2December
cashier and cash
TAFENSWcampusesdoNOTacceptcashpaymentsforenrolmentrelatedexpenses.
AcceptedmethodsofpaymentareEFTPOS,creditcards(VISA,Mastercard)or
personalorbankchequeormoneyordermadepayabletoTAFENSW.
ThecashierislocatedintheAdministrationBlockofeachcampusandisusuallyopen
from8.30am–4.30pmthroughouttheyear.
course information
TheCampusAdministrationOfcecanprovideyouwithcourseinformationincluding
content and vocational outcomes, or you can visit www.rit.tafensw.edu.au
deferring studies
IfyouhavebeenofferedaplacewithinaTAFENSWcourseyouwillnotbeabletodefer
enrolmentinthatcourse.Ifyouarenotabletoaccepttheplace,youwillneedtoapply
again at a later date and go through normal enrolment procedures.
enrolments
Beforeyouenrolinacourseyoushouldensurethat
– youhavemadethenecessarygeneralenquiriestoensurethecoursemeetsyourneeds
– youmeettheentryrequirementsofthecourse
– youattendanyinformationsession/interviewthatmayberequiredforthatcourse.
FulltimeenrolmentinTAFENSWcoursesrequiresstudentstobe17yearsofage
orover,orhavecompletedyear10.TAFENSWhasmovedtoanonlineenrolment
system.AllcourseofferingsareavailableontheinternetatbothRiverina
www.rit.tafensw.edu.auand TAFE NSW www.tafensw.edu.au
Course offerings will be listed with one of two options...
– Enrol Nowallowsfullenrolmentonlineinyourchoiceofcourse.Yourplaceis
secureduponpaymentandapplicationsforexemption/concessionwillneed
to be processed at your local campus.
– Apply NowYoumustmeeteligibilityandentryrequirementsforyourapplication
tobesuccessful.Successfulapplicantswillbeofferedaplacewhichwillbe
secured upon payment or exemption/concession.
Pleaseensurethatbeforeenrollingyouhavereadalltheinformationrelevanttothat
offeringincludingtimetableandlocationspecicdetailsorcontactthecampusfor
furtheradvice.
Ifyouareare-enrollingstudentyouwillneedtoacceptyourre-enrolmentthrough
yoursPortalusingyourDECusernameandpasswordasperdetailsprovidedin
yourinformationletter.
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examination notices
Approximatelyeightweeksbeforetheexaminationperiod,youwillnddatesandtimes
ofexamsdisplayedonnoticeboardsineachcampus.Pleasecheckregularlyincase
ofchangestothesetimes.
Itisyourresponsibilitytonotethedayandtimeofyourownexaminations.Timetables
areavailablefromMarchfortheJuneexams,andfromAugustforNovemberexams.
Thelocationofexaminationsisdisplayedatthecampusonthedayofthescheduled
examination.Makesureyouallowenoughtimetoascertainandreachthelocation
ofyourexam.
examination modication
AtTAFENSWRiverinaInstitutewemakeeveryendeavourtoensurethatallstudents
arefairlyandequallyassessed.Ifyoufeelyouareatadisadvantagecontacta
ConsultantforStudentswithDisabilities,acounsellor,headteacherorteacher.
Insomecircumstancesitmaybepossibletomodifyanexamorassessmentor
alter the conditions under which you attempt the examination so that you are more
fairlyassessed.
examination results
Resultnoticesarepostedtoyourhomeaddressapproximatelyfourweeksafterthe
examinationperiod.Itisimportantyourcurrentaddressisregisteredcorrectlywith
theCampusAdministrationOfcebeforetheexaminationperiod.
examinations
Atthebeginningofeachsemesteryourteacherswill
let you know the assessment method, due date and
whichsubjectsand/orunitshaveanalexamination.
Final examinations are held outside normal class
timeandassessmentforeachexaminablesubject
is scheduled at the same time and date throughout
NSW. They are normally held over a two to three
week period in June and November.
Itiseachstudent’sresponsibilitytobepresentat
exams on the dates and times shown on the timetable.
Ifforreasonsbeyondyourcontrolyoucannotattend
an examination you must advise your teacher as soon
aspossible.YoumustpresentyourTAFEcardfor
identicationpurposesatallexaminations.
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exible learning
TAFENSWoffersaexibleapproachtolearning.Somecoursesandunitscanbe
deliveredandassessedtosuitclientneeds.Thismayincludeonandoffcampus,
distance, and online delivery.
illness
Itisimportanttomakeyourteachersawareifyousufferfromanyongoingillnesswhich
mayrequiresuddenassistanceanddecisionmaking,forexample,epilepsyordiabetes.
Thisinformationwillbekeptincondence.
insurance
Ifyouareinjuredwhileonaprescribedworkexperienceprogram,TAFENSWcarries
insurancewhichmaycoveryourlossorinjury.Thiscoverissimilartoworker’s
compensation.Itcoversstudentsforoutofpocketmedicalcostsuptoadesignated
amount.Somecoverisavailableforsituationswhereyouhaveinadvertentlycaused
the damage.
Ifyouareinjuredatothertimes,orinotherways,thentheinsurancecover
held by TAFE NSW only extends to situations where TAFE NSW is liable
foryourlossorinjury.Thisliabilityisusuallyonlyestablishedbyacourt
oflaw.Youmaywishtoconsidertakingoutfurtherinsurancecover.
Recognition or exemption
TAFE NSW recognises the skills and knowledge that you have gained through previous
studies,workandlifeexperiences.Whenyoustartyourcoursewecantakethese
skillsintoaccount.Wecallthisrecognition.Ifyouaresuccessfulingainingrecognition
itmeansthatyouqualifyforexemption;thatis,youdonothavetodoallthesubjects/
unitsinyourcourse.Youshouldattendclassesuntilyourrecognitionisapproved.
Formoreinformationpleaseseeyourteacherorthecourseinformationofcerat
your campus.
refunds
RefundoftheTAFENSWcoursefeeandtheRiverinaInstitutecourserelatedcharge
willonlybemadeinspeciccircumstances.Evidenceofpaymentandacopyofyour
receiptshouldbeproducedwhenapplyingforarefund.Total or partial refund of the
TAFE NSW fee may be given in the following exceptional circumstances
– studentswhohaveoverpaidtheTAFENSWfee
– studentsenrolledinacoursethathasbeencancelledbytheCampusorInstitute
– thestudentpaysbutreceivesYouthAllowanceorAustudycommencingwithin
twoweeksoftheenrolmentdateorthedateofrstattendanceatclass
– withintherstthreeteachingweeks,thestudentisofferedandacceptsaplace
in a course at university or at the same/another TAFE NSW Campus
– applyforareviewofassessmentoutcome
– thestudentenrolsinacourseonlytorepeatafailedunitbutisthengranted
a pass in that unit by an Assessment Review Committee
– thestudentadvisestheCampus,beforeclassescommence,thattheyare
withdrawingfromthecourse
– thedelegateisoftheopinionthattheapplicant/studentwouldbeunreasonably
disadvantagedifnotgrantedarefund.Forexample,astudentwhomeetswith
a serious misadventure and is unable to continue his/her enrolment
Inappropriate circumstances include
– change in job or work hours
– inconvenienceoftraveltocampus
– moving interstate
– redundancy/retrenchment – under the TAFE NSW exemptions/concession
policy,apersoninthissituationisnotentitledtoafeeexemption/concession
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student online services
http://student.det.nsw.edu.au
AspartofyourenrolmentwithTAFENSWRiverinaInstituteyouwillbeprovided
withaccesstosPortalwhichisanonlineStudentServicesarea.Allstudentshave
individualisedaccountsallowingyoutologonandaccessthefollowing
– student email account
– Student eServices, which allows you to
– View personal details, enrolment, module/unit result, employer
detailsandnoticationsandcalendarinformationsuchas
scheduledTAFENSWnalexaminations
– Change your contact details
– Requestatranscript
– Receiveadviceregardingenrolmentrecordsaggedasunderpaid
– library catalogue search
– MyLearning(accesstoRiverinaInstituteLearnOnline)
– otherlinkstousefulwebsites
InusingTAFENSWOnlineServicesstudentsmustabidebytheTAFENSWComputer
User’sCodeofConductandtheInternetandEmailServicesAcceptableUsagePolicy.
AccesstothesPortalisthroughapersonalDECusernameandpassword.Newly
enrolled students would have received their username and password at registration
either on screen or through your personal email account. For re-enrolling students,
yourDECusernameandpasswordwouldbeonyourofferletter.
Allpasswordswillneedtobechangedwithinanacademicyearsoitisimportantfor
studentstogotothe‘MyProle’tabandsettheirownpasswordandalsosetasecret
questionandanswer.Thiswillenableyoutoregainaccesstoanaccountifyouforget
your password.
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TAFEcard
TAFEcardisyourpersonalIDaswellasyourlibrarycard.AcurrentTAFEcardallows
youtoborrowfromallofthelibrariesintheTAFENSWnetwork.Youwillneedtohave
your TAFEcard with you to use the resources.
ItisimportanttokeepyourTAFEcardasitisapermanentIDcardwhichwillbe
re-activated whenever you wish to take up study with TAFE again.
It is essential to have your TAFEcard with you at all times at TAFE NSW.
The card must be brought to all examinations for identication purposes.
TAFEcardoffersexclusivebenetstostudents.Itisastudentidenticationcard.
Itdisplaysyourphotograph,yournameandyourstudentnumber.YourStudent
Associationsticker(ifyouareamember)willalsobeplacedonyourTAFEcard.
Itfacilitates
– registration on the TAFE NSW library network
– membershipofstudentassociations
– identicationofeligiblestudenttravelconcessions
– studentidenticationoncampusandinnalexams
– paymentformiscellaneousitemsatthecashiersofce
– Access to photocopiers
where you obtain TAFEcard
YourenrolmentisnotcompleteunlessyouhaveyourTAFEcardphotographtaken.
Checkwithyourcampusatenrolmenttimeformoredetails.Ifyouareenrollingon
behalfofsomeoneelse,ndoutfromtheenrollingofcerhowthestudentcanarrange
forissueoftheirTAFEcard.
UseofyourTAFEcardissubjecttotermsandconditionsoftheapplicationsrepresented
onthecard.Don’tletanyoneelseuseyourTAFEcard.Reportlost,stolenordamaged
TAFEcardsimmediatelytocampusadministration.Theremaybeareplacementfeefor
lost or stolen cards.
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TAFE NSW fees and charges
ForafullexplanationofTAFENSWfees,RiverinaInstitutecourserelatedcharges,
and exemptions, ask at your local campus or visit www.rit.tafensw.edu.au/fees
Qualication level Annual Semester
Advanced Diploma $1720 $860
Diploma $1432 $716
CerticateIV $1078 $539
CerticateIII $793 $396
CerticateII $506 $253
CerticateI $506 $253
Statements and Short Courses $506 $253
Apprentices and Trainees $478 $239
Concession fees Annual Semester
Governmentbenetrecipients $100 $100
AboriginalandTorresStraitIslanderstudents $0 $0
StudentswithaDisability(rstcourseeachyear) $0 $0
Special Access Courses $0 $0
Othercourseandenrolment-relatedchargesmayapply.
Please note
Feesforcommercialcourses,internationalstudentsandtemporaryvisaholdersmay
differ.AllGraduateCerticateandGraduateDiplomaqualicationsareofferedona
commercial basis.
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Riverina Institute course related charge (CRC)
Some courses also incur course related charges. These charges contribute to the
materials,resources,equipmentandservicesthatwillbedirectlyusedbyyouinyour
studies.RiverinaInstitute’scourserelatedchargesvaryaccordingtothefacultyand
thelevelofstudy.
The course related charges for 2013 are
SA/Cert I Cert II Cert III Cert IV Diploma
Art and Design $65 $65 $80 $95 $110
Business $50 $50 $60 $70 $80
Community Services $50 $50 $60 $70 $80
Hair and Beauty $65 $65 $80 $95 $110
Informationand
Communication Technology
$65 $65 $80 $95 $110
PrimaryIndustriesand
Natural Resources
$80 $50 $60 $70 $80
Tourism, Hospitality
and Events
$80 $80 $100 $120 $140
Transport, Engineering,
Construction, and
Manufacturing
$80 $80 $100 $120 $140
Vocational Access $50 $50 $60 $70 $80
PleasecheckwithCourseInformationOfcersifyouareunsurewhatchargeapplies
tothecourseyouwanttoenrolin.Ifyouareunabletopayorunwillingtopayyou
will not be disadvantaged but you may be asked to contribute materials during your
courseofstudy.
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additional costs
InadditiontotheaboveTAFENSWcoursefeeandcourserelatedchargetheremay
be other miscellaneous expenses that students may need to pay during the course.
exemptions
The following groups do not have to pay the TAFE NSW fee
PeoplestudyingAccesscoursesidentiedasSpecialAccessCourses.Aboriginaland
TorresStraitIslanderstudents.DisabilitySupportPensionstudentsandstudentswith
adisabilityreceiveafullfeeexemptionforoneTAFENSWcourseperyearandare
eligibleforthe$100concessionchargeforsubsequentenrolmentsinthatyear.
Additionally, Existing Worker Trainees and School-Based Trainees are covered by
otherfundingarrangements,sotheTAFENSWFeedoesnotapply.
TAFE NSW concession fee
For2013theTAFENSWconcessionfeeis$100.Peoplewhoreceiveanyofthe
followingbenetsmaybeeligiblefortheconcessionfee
AgePension,Austudy(includingVeterans’ChildrenEducationScheme),Carer
Payment,DisabilitySupportPension(secondorsubsequentcourseenrolment
peryear,rstenrolmentisexempt),ExceptionalCircumstancesReliefPayment,
FamilyTaxBenetPartA(maximumrate),FarmHelpIncomeSupport,Mature
AgeAllowance,NewstartAllowance,ParentingPayment(Single),Sickness
Allowance,SpecialBenet,VeteransAffairsPayments,WidowAllowance,
WidowPension(includingWidow‘B’Pension),WifePension,
YouthAllowance.
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subsidy options
Abstudy
Abstudy provides an income tested living allowance and assistance scheme to
AboriginalandTorresStraitIslanderstudentsinbothfullandparttimestudy.Italso
meansanexemptionfromtheTAFENSWfee.Toqualifyyoumustbeenrolledina
Centrelinkapprovedcourse.ContacttheCounsellingUnitatyourcampusorthe
AboriginalStudentSupportOfcerslistedunderAboriginalPrograms.Forfurther
detailsandinformationtelephoneCentrelinkABSTUDYon132317.
Austudy
GenerallytobeeligibleforAustudyyouneedtobeatleast25yearsofageorover,
doingafulltimeapprovedcourse,beanAustraliancitizenorhavepermanent
residence status.
RecipientsofaSoleParentPensionoraDisabilitySupportPensionmaybeentitled
toreceivethePensionEducationSupplement.ContacttheJETAdvisoratCentrelink
on132490formoredetails.
AustudyinformationandapplicationformsareavailablefromyourlocalCentrelink
ofce.YourapplicationformsmustbelodgedatselectedCentrelinkofces.
IfyouareafulltimestudentandyouapplyforAustudyyoushouldbeawareof
yourrightsandobligations.YoualsoneedtobeawarethatTAFENSWhascertain
obligations as well.
BylawTAFENSWisrequiredtoreporttoCentrelinkontheprogressofyourstudies
andanychangestoyourprogramofstudy.
ApersoninreceiptofAustudybenetsmaybeentitledtoaconcessionfee.
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Pensioner Education Supplement
IfyouarereceivingapensionorallowancefromCentrelinkorVeteransAffairs,the
normalrangeofAustudyallowancesarenotavailabletoyou.However,youmaybe
eligibleforanonincomeandassetstestedPensionerEducationSupplementandfares
allowance.PleasecheckwithCentrelinkorVeteransAffairstodeterminewhichbenets
are available to you.
Youth Allowance
IngeneraltobeeligiblefortheYouthAllowanceyouneedtobeunder25yearsofage,
doingafulltimeapprovedcourse,beanAustraliancitizenorhavepermanentresidency
status,andmeetincomeandassetstestrequirements.Youareentitledtoearnsome
incomewhilstonYouthAllowance.YouthAllowanceinformationandapplicationforms
areavailablefromyourlocalCentrelinkon132490.Applicationformsmustbelodged
atselectedCentrelinkofces.
IfyouareafulltimestudentandyouapplyforYouthAllowanceyoushouldbeaware
ofyourrightsandobligations.YoualsoneedtobeawarethatTAFENSWhascertain
obligationsaswell.BylawTAFENSWisrequiredtoreporttoCentrelinkonthe
progressofyourstudiesandanychangestoyourprogramofstudy.
YoushouldtellCentrelinkwithinseven(7)daysif
– you do not start your studies or you started late
– you change subjects in your course, or
– youwithdrawfromsubjectsorfromyourcourse
ThelongeryoudelaytellingCentrelinkofchangestoyourstudyprogramthelarger
the amount you could have to repay.
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VET Fee Help
TAFENSWisanapprovedVETFEE-HELPprovider.AVETFEE-HELPstudentloan
maybeavailabletoeligiblefull-feepayingstudentsenrollingincommercialGraduate
CerticateandGraduateDiplomacourses,andsomecommerciallyofferedAdvanced
DiplomaandDiplomacourses.Differentenrolmentconditionsandproceduresapply
tostudentsenrolledinofferingswhereVETFEE-HELPisavailable.
Fullfee-payingstudentswhomeetthespeciedeligibilitycriteriaandareenrolledina
VETFEE-HELPeligiblecourseofstudyareabletoapplyfortheircoursebytakingout
aloanfromtheCommonwealthGovernment.
To be eligible for VET FEE-HELP a student must
– holdAustraliancitizenship,orholdapermanenthumanitarianvisaandbe
residentinAustraliaforthedurationoftheUnitofStudyinwhichtheyare
seekingVETFEE-HELPassistance
– beafullfee-payingstudentenrolledonorbeforetheCensusDateinan
eligibleUnitofStudythroughanapprovedVETproviderandremains
enrolledintheunitofstudyattheendoftheCensusDate
– have not exceeded their Commonwealth Fee-Help limit (which includes
Fee-Helploansforhighereducationcourses)
– meettheTaxFileNumber(TFN)requirementsformanagingtheirloan
– havecompleted,signedandsubmittedavalidRequestforVETFEE-HELP
AssistanceFormon,orbefore,therelevantCensusDate
DetailsofTAFENSWCoursesthatmaybeeligibleforVETFeeHelpLoanswill
be available on the TAFE NSW website www.tafensw.edu.au