OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 1 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
1.
About
Lifeline
Lifeline is a Federal
Communications
Commission (FCC)
program that provides
a monthly phone or
internet service discount
for qualifying low-income
consumers.
Rules
If you qualify, your household can receive a monthly Lifeline benet of up to $9.25 to lower the costs of
phone or internet service and up to $34.25 for qualifying households on Tribal lands.
If you get Lifeline for phone service, you can get the benet for one mobile phone or one home
phone, but not both.
If you get Lifeline for internet service, you can get the benet for your mobile phone or your home
connection, but not both.
If you get Lifeline for bundled phone and internet service, you can get the benet for your mobile
phone bundled service or your home bundled service, but not both.
Your household cannot get Lifeline from more than one phone or internet company. You are only allowed to
get one Lifeline benet per household, not per person.
What is a household?
A household is a group of people who live together and share income and expenses (even if they are not
related to each other). Complete the Lifeline household worksheet to determine if more than one qualifying
household is located at your address. If more than one person in your household participates in Lifeline, you
are breaking the FCC’s rules and will lose your benet.
Do not give your benet to another person
Lifeline is non-transferable. You cannot give your Lifeline benet to another person, even if they qualify.
Be honest on this form
You must give accurate and true information on this form and on all Lifeline-related forms or questionnaires. If
you give false or fraudulent information, you will lose your Lifeline benet (i.e., de-enrollment or being barred
from the program) and the United States government can take legal actions against you. This may include (but
is not limited to) nes or imprisonment.
You may need to show other documents
If the Lifeline Program Administrator is not able to validate that you or someone in your household qualify
by checking available electronic resources (including eligibility databases for the FCC’s government agency
partners), you may need to provide additional documents. For example, you may need to provide an oicial
document that proves your participation in a qualifying government assistance program, your income, or
your identity. Please include copies of your proof documentation when you submit your application to
speed up processing time.
Apply
To apply for a Lifeline benet, ll out the required
sections of this form, initial every agreement
statement, and sign on page 6. You can also apply
online at LifelineSupport.org for fastest processing.
Mail the form to this address:
USAC
Lifeline Support Center
PO Box 1000
Horseheads, NY 14845
OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 2 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
What is your full legal name?
The name you use on oicial documents, like your Social Security Card or State ID. Not a nickname.
What is your phone number (if you have one)?
First
2a.
Your
Information
All fields are required
unless indicated. Use only
CAPITALIZED LETTERS
and black ink to fill out
this form.
What is your date of birth?
Month Day Year
What is your email address (if you have one)?
What are the last 4 numbers of your Social Security Number (SSN)?
If you do not have a SSN, what is your Tribal Identication Number?
Middle (optional) Suix (optional)
Last
What is the best way to reach you?
email phone* text message* mail
*If I selected the phone or text option, I consent to let USAC contact me at my Lifeline phone
number for important reminders and updates to my Lifeline service.
If I selected the text message option, message and data rates may apply.
Text STOP to end messages.
OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 3 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
2b.
Your
Information
(continued)
* Tribal lands include any federally
recognized Indian tribe’s
reservation, pueblo, or colony,
including former reservations in
Oklahoma; Alaska Native regions
established pursuant to the Alaska
Native Claims Settlement Act
(85 Stat. 688); Indian allotments;
Hawaiian Home Lands—areas held
in trust for Native Hawaiians by the
state of Hawaii, pursuant to the
Hawaiian Homes Commission Act,
1920 July 9, 1921, 42 Stat. 108, et.
seq., as amended; and any land
designated as such by the FCC for
purposes of this subpart pursuant
to the designation process in the
FCC’s Lifeline rules.
A map of qualifying Tribal lands is
available on USAC’s website:
https://www.lifelinesupport.org/
wp-content/uploads/documents/
get-lifeline/fcc_tribal_lands_map.pdf
What is your home address? (The address where you will get service. Do not use a P.O. Box)
Street Number and Name
City
Zip Code
State
Apt., Unit, etc.
Is this a temporary address? Yes No Check if you live on Tribal lands*
What is your mailing address? (Only ll this out if it is not the same as your home address.)
Street Number and Name
City
Zip Code
State
Apt., Unit, etc.
OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 4 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
2c.
Your
Information
(continued)
Check if you are qualifying through a child or dependent in your household.
If so, answer the following questions:
What is their full legal name?
Only fill this section
out if you are applying
through a child or
dependent.
First
What is their date of birth?
Month Day Year
What are the last 4 numbers of their Social Security Number (SSN)?
If they do not have a SSN, what is their Tribal Identication Number?
Middle (optional) Suix (optional)
Last
OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 5 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
Check all programs that you or someone in your household have:
Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
Supplemental Security Income (SSI)
Medicaid
Federal Public Housing Assistance (FPHA)
Veterans Pension or Survivors Benet Programs
Tribal Specic Programs
Bureau of Indian Aairs (BIA) General Assistance
Tribal Temporary Assistance for Needy Families (Tribal TANF)
Food Distribution Program on Indian Reservations (FDPIR)
Tribal Head Start (only households that meet the income qualifying standard)
Qualify through a government program:
3.
Qualify for
Lifeline
Fill out this section to
show that you, your
dependent, or someone
in your household
qualifies for Lifeline.
You can qualify through
certain government
assistance programs or
through your income (you
do not need to qualify
through both).
When you mail this
form, please include
documents that show
you participate in
one of the programs
you selected or that
you qualify through
your income. A list of
acceptable documents
is available at
LifelineSupport.org
Or
Qualify through your income:
(Only ll this out if you do not qualify through a government program.)
Including you, how
many people live in your
household?
(check one)
Is your income the same or less than the amount listed for your
state and household size?
(only check yes or no next to your household size)
All 48 States, DC,
and Territories
(not Alaska and Hawaii)
Alaska Hawaii
1
$20,331 $25,394 $23,369
Yes No
2
$27,594 $34,479 $31,725
Yes No
3
$34,857 $43,565 $40,082
Yes No
4
$42,120 $52,650 $48,438
Yes No
5
$49,383 $61,736 $56,795
Yes No
6
$56,646 $70,821 $65,151
Yes No
7
$63,909 $79,907 $73,508
Yes No
8
$71,172 $88,992 $81,864
Yes No
If more than 8, add this
amount for each extra person:
Add $7,263 Add $9,086 Add $8,357
Yes No
135% of the 2024 Federal Poverty Guidelines
*The Federal Poverty Guidelines are typically updated at the end of January.
OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 6 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
Initial
I (or my dependent or other person in my household) currently get benets from the government
program(s) listed on this form or my annual household income is 135% or less than the Federal
Poverty Guidelines (the amount listed in the Federal Poverty Guidelines table on this form).
Initial
I agree that if I move I will give my service provider my new address within 30 days.
Initial
I understand that I have to tell my service provider within 30 days if I do not qualify for Lifeline
anymore, including:
1) I, or the person in my household that qualies, do not qualify through a government
program or income anymore.
2) Either I or someone in my household gets more than one Lifeline benet (including more
than one Lifeline broadband internet service, more than one Lifeline telephone service, or
both Lifeline telephone and Lifeline broadband internet services).
Initial
I know that my household can only get one Lifeline benet and, to the best of my knowledge,
my household is not getting more than one Lifeline benet.
Initial
I agree that all of the information I provide on this form may be collected, used, shared, and retained
for the purposes of applying for and/or receiving the Lifeline Program benet. I understand that
if this information is not provided to the Lifeline Program Administrator, I will not be able to get
Lifeline benets. If the laws of my state or Tribal government require it, I agree that the state or
Tribal government may share information about my benets for a qualifying program with the
Lifeline Program Administrator. The information shared by the state or Tribal government will be
used only to help nd out if I can get a Lifeline Program benet.
Initial
All the answers and agreements that I provided on this form are true and correct to the best
of my knowledge.
Initial
I know that willingly giving false or fraudulent information to get Lifeline Program benets is
punishable by law and can result in nes, jail time, de-enrollment, or being barred from the
program.
Initial
My service provider may have to check whether I still qualify at any time. If I need to recertify
(renew) my Lifeline benet, I understand that I have to respond by the deadline or I will be
removed from the Lifeline Program and my Lifeline benet will stop.
The certification below applies to all consumers and is required to process your application.
Initial
I was truthful about whether or not I am a resident of Tribal lands, as dened in section 2 of
this form.
Signature Today’s Date
4.
Agreement
I agree, under
penalty of perjury,
to the following
statements:
You must initial next to
each statement. If you fail
to initial each statement,
your application will be
considered incomplete.
By providing a phone number,
you consent to letting USAC
contact you at that phone
number via articial or
prerecorded voice message or
text for important reminders
and updates about your Lifeline
benet. For text messages,
message and data rates may
apply. Text STOP to end messages.
OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 7 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
5.
Agent
Information
Representatives who
help consumers apply
(such as phone or internet
company agents, state
and Tribal partners, etc.)
are required to register
in the Representative
Accountability Database
(RAD) and must enter their
information in this section.
What is the agent’s full legal name?
The name you use on oicial documents, like your Social Security Card or State ID. Not a nickname.
What is the agent’s Representative ID number?
First
What is the agent’s date of birth?
Month Day Year
Middle (optional) Suix (optional)
Last
OMB APPROVAL EDITION 3060-0819
Lifeline Program
Application Form
Page 8 of 8 Universal Service Administrative Company | www.lifelinesupport.org
Need help? Call the Lifeline Support Center at 1-800-234-9473
FCC FORM 5629
Notice
PAPERWORK REDUCTION ACT NOTICE: Section 54.410 of the Federal Communications Commission’s rules requires all Lifeline
subscribers to demonstrate their eligibility to receive Lifeline services. This collection of information stems from the FCC’s
authority under Section 254 of the Communications Act of 1934, as amended, 47 U.S.C. §254. Using this authority, the FCC has
designated USAC as the permanent Lifeline Administrator. The FCC has published rules detailing how consumers can qualify
for Lifeline services and what Lifeline services they may receive (47 CFR §54.400 et seq.). The data provided in response to this
information collection will be used by USAC to verify the applicant’s eligibility for Lifeline services.
We have estimated that each response to this collection of information will take, on average, between 0.25 and 0.75 hours. Our
estimate includes the time to read the questions, look through existing records, gather the required data, and actually complete
and review the form or response. If you have any comments on this estimate, or how we can improve the collection and reduce
the burden it causes you, please write to the Federal Communications Commission, OMD-PERM, Paperwork Reduction Project
(3060-0819), Washington, D.C. 20554. We also will accept your comments via the Internet if you send them to [email protected]. Please
DO NOT SEND COMPLETED DATA COLLECTION FORMS TO THIS ADDRESS.
Remember – You are not required to respond to a collection of information sponsored by the Federal government, and the
government may not conduct or sponsor this collection, unless it displays a currently valid Oice of Management and Budget
(OMB) control number. This collection has been assigned an OMB control number of 3060-0819.
The Commission is authorized under the Communications Act of 1934, as amended, to collect the information we request on
this form. If we believe there may be a violation or potential violation of a statute or a Commission regulation, rule, or order,
your response may be referred to the Federal, state, or local agency responsible for investigating, prosecuting, enforcing, or
implementing the statute, rule, regulation, or order. In certain cases, the information in your form may be disclosed to the
Department of Justice, court, or other adjudicative body when (a) the Commission; (b) any employee of the Commission; or (c)
the United States government, is a party to a proceeding before the body or has an interest in the proceeding.
If you do not provide the information we request on this form, you will not be eligible to receive Lifeline services under the
Lifeline Program rules, 47 C.F.R. §§ 54.400-54.423.
The foregoing Notice is required by the Paperwork Reduction Act of 1995, P.L. No. 104-13, 44 U.S.C. § 3501, et seq.
PRIVACY ACT STATEMENT: The Privacy Act is a law that requires the Federal Communications Commission (FCC) and the
Universal Service Administrative Company (USAC) to explain why we are asking individuals for personal information and what we
are going to do with this information aer we collect it.
Authority: Section 254 of the Communications Act (47 U.S.C. § 254), as amended, 47 U.S.C. §254, authorizes the FCC to operate
the Lifeline program. Using this authority, the FCC has designated USAC as the permanent Lifeline Administrator. The FCC has
published rules detailing how consumers can qualify for Lifeline services and what Lifeline services they may receive (47 CFR
§54.400 et seq.).
Purpose: We are collecting this personal information so we can verify that you qualify for the Lifeline Program and so we can
eiciently provide Lifeline services to you. We access, maintain and use your personal information in the manner described in the
Lifeline System of Records Notice (SORN), FCC/WCB-1, is available at https://www.fcc.gov/managing-director/privacytransparency/
privacy-act-information#systems/.
Routine Uses: We may share the personal information you enter into this form with other parties for specic purposes, such
as: with contractors that help us operate the Lifeline program; with other federal and state government agencies that help
us determine your Lifeline eligibility; with the telecommunications companies that provide you Lifeline service; and with law
enforcement and other oicials investigating potential violations of Lifeline rules.
A complete listing of the ways we may use your information is published in the Lifeline SORN described in the “Purpose”
paragraph of this statement.
Disclosure: You are not required to provide the information we are requesting, but if you do not, you will not be eligible to receive
Lifeline services under the Lifeline Program rules, 47 C.F.R. §§ 54.400-54.423.